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        Inbound Call Failures to Indonesia Landline Numbers

        Incident Report for Twilio

        Resolved

        The issue affecting inbound calls to Twilio Indonesia landline phone numbers has been resolved, and the service is functioning normally at this time.
        Posted Dec 02, 2021 - 04:54 PST

        Monitoring

        We have started seeing recovery for inbound calls to Twilio Indonesia landline phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Dec 02, 2021 - 03:11 PST

        Update

        Our monitoring systems have detected a potential issue impacting inbound calls failure to Indonesia Landline Numbers.
        Our engineering team has been alerted and is actively investigating issue with carrier. We will provide another update within the next 2 hours or as soon as more information becomes available.
        Posted Dec 02, 2021 - 01:59 PST

        Investigating

        Our monitoring systems have detected a potential issue impacting inbound calls failure to Indonesia Landline Numbers.
        Our engineering team has been alerted and is actively investigating issue with carrier. We will provide another update within the next 60 minutes or as soon as more information becomes available.
        Posted Dec 02, 2021 - 01:03 PST
        This incident affected: CARRIER NETWORK (Voice, APAC).