We are no longer experiencing SMS delivery delays when sending messages to Guatemala Tigo Network in Guatemala. This incident has been resolved.
Posted May 08, 2021 - 16:59 PDT
Monitoring
We are observing recovery in SMS delivery delays when sending messages to Guatemala Tigo Network in Guatemala. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
Posted May 08, 2021 - 13:39 PDT
Update
We are continuing to investigate this issue. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted May 08, 2021 - 11:15 PDT
Investigating
We are experiencing SMS delivery delays when sending messages to Tigo Network in Guatemala. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted May 08, 2021 - 09:43 PDT
This incident affected: CARRIER NETWORK (SMS, Latin America).