Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Elevated API Latency and 500s for Voice and Messaging
      Incident Report for Twilio
      Resolved
      Between 11:55 am and 2:05 pm PDT today, July 17th, we experienced intermittent increases in API latency and 500s for API requests across Programmable Voice and Messaging. The errors primarily occurred during two separate impact windows. The first window started at 11:55 am and continued to 12:38 pm PDT while the second window was from 1:54 pm to 2:05 pm PDT. Affected requests experienced either high latency or failed with 500 HTTP error responses. The situation has since been resolved and all systems are functioning normally.
      Posted Jul 17, 2019 - 15:57 PDT
      This incident affected: PROGRAMMABLE VOICE (PSTN, SIP Interface, Client Web, Client Mobile, Conference, Recording, Queue, Text-to-Speech, Recording Transcriptions, TwiML, Voice Insights, Speech Recognition) and PROGRAMMABLE MESSAGING (MMS, SMS, SMPP, Messaging Channels, Notify).
      ← Current Status Powered by Atlassian Statuspage