We are no longer experiencing SMS delivery delays when sending messages to multiple networks in Chile via a subset of longcodes. This incident has been resolved.
Posted Nov 10, 2025 - 08:23 PST
Monitoring
We are observing recovery in SMS delivery delays and failures when sending messages to multiple networks in Chile via a subset of longcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Nov 10, 2025 - 07:20 PST
Investigating
We are experiencing SMS delivery delays and failures when sending messages to multiple networks in Chile via a subset of longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Nov 10, 2025 - 06:33 PST
This incident affected: CARRIER NETWORK (SMS, Latin America).