Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        SMS Delivery Delays to Ethiopia MTN Network

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays when sending messages to Ethiopia MTN network. This incident has been resolved.
        Posted Sep 09, 2021 - 06:48 PDT

        Update

        We are observing recovery in SMS delivery delays when sending messages to Ethiopia MTN network. While this was observed using our monitoring system, we are still waiting for our carrier partner’s approval that the issue is resolved completely, for now we will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Sep 09, 2021 - 04:48 PDT

        Update

        We are observing recovery in SMS delivery delays when sending messages to Ethiopia MTN network. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Sep 09, 2021 - 02:45 PDT

        Update

        We are observing recovery in SMS delivery delays when sending messages to Ethiopia MTN network. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Sep 09, 2021 - 00:45 PDT

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to Ethiopia MTN network. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Sep 08, 2021 - 22:47 PDT

        Update

        We are continuing to work with our carrier partner to resolve SMS delivery delays when sending messages to Ethiopia MTN network. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Sep 08, 2021 - 20:30 PDT

        Update

        We are continuing to work with our carrier partner to resolve SMS delivery delays when sending messages to Ethiopia MTN network. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Sep 08, 2021 - 18:30 PDT

        Identified

        We are continuing to work with our carrier partner to resolve SMS delivery delays when sending messages to Ethiopia MTN network. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Sep 08, 2021 - 17:30 PDT

        Update

        We are observing recovery in SMS delivery delays when sending messages to Ethiopia MTN network. We will continue monitoring the service to ensure a full recovery. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Sep 08, 2021 - 16:30 PDT

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to Ethiopia MTN network. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Sep 08, 2021 - 14:38 PDT

        Update

        We are continuing to work with our carrier partner to resolve SMS delivery delays when sending messages to Ethiopia MTN network. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Sep 08, 2021 - 11:19 PDT

        Update

        We are continuing to work with our carrier partner to resolve SMS delivery delays when sending messages to Ethiopia MTN network. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Sep 08, 2021 - 09:18 PDT

        Investigating

        We are experiencing SMS delivery delays when sending messages to Ethiopia MTN network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Sep 08, 2021 - 08:18 PDT