Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        Data Delays for the Authy Reporting API

        Incident Report for Twilio

        Resolved

        We are no longer experiencing data delays with the Authy Reporting API. This incident has been resolved.
        Posted Aug 04, 2021 - 16:30 PDT

        Monitoring

        The Authy Reporting API is now operating normally. We will continue to monitor for system stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 04, 2021 - 14:39 PDT

        Update

        Our engineers identified the issue causing data delays for our Authy Reporting API and are still working with our provider to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available
        Posted Aug 04, 2021 - 04:24 PDT

        Update

        Our engineers identified the issue causing data delays for our Authy Reporting API and are still working with our provider to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available
        Posted Aug 03, 2021 - 20:25 PDT

        Update

        Our engineers identified the issue causing data delays for our Authy Reporting API and continue working with our provider to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Aug 03, 2021 - 16:25 PDT

        Identified

        Our engineers have identified the issue causing data delays for our Authy Reporting API and are working with our provider to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 03, 2021 - 14:30 PDT

        Update

        We are experiencing data delays for our Authy Reporting API. Our engineers are working to resolve the issue. Data before 12pm PDT is available without delay. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Aug 03, 2021 - 13:30 PDT

        Investigating

        Our monitoring systems have detected a potential issue with the Authy Reporting API. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Aug 03, 2021 - 13:18 PDT
        This incident affected: ACCOUNT SECURITY (Authy 2FA).