Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Data Delays for the Authy Reporting API
      Incident Report for Twilio
      Resolved
      We are no longer experiencing data delays with the Authy Reporting API. This incident has been resolved.
      Posted Aug 04, 2021 - 16:30 PDT
      Monitoring
      The Authy Reporting API is now operating normally. We will continue to monitor for system stability. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Aug 04, 2021 - 14:39 PDT
      Update
      Our engineers identified the issue causing data delays for our Authy Reporting API and are still working with our provider to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available
      Posted Aug 04, 2021 - 04:24 PDT
      Update
      Our engineers identified the issue causing data delays for our Authy Reporting API and are still working with our provider to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available
      Posted Aug 03, 2021 - 20:25 PDT
      Update
      Our engineers identified the issue causing data delays for our Authy Reporting API and continue working with our provider to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Posted Aug 03, 2021 - 16:25 PDT
      Identified
      Our engineers have identified the issue causing data delays for our Authy Reporting API and are working with our provider to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Aug 03, 2021 - 14:30 PDT
      Update
      We are experiencing data delays for our Authy Reporting API. Our engineers are working to resolve the issue. Data before 12pm PDT is available without delay. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Aug 03, 2021 - 13:30 PDT
      Investigating
      Our monitoring systems have detected a potential issue with the Authy Reporting API. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Aug 03, 2021 - 13:18 PDT
      This incident affected: ACCOUNT SECURITY (Authy 2FA).