AccSec Canada API Issue

Incident Report for Twilio

Resolved

The issue affecting AccSec Canada API errors has been resolved, and the service is functioning normally at this time.

Posted Nov 09, 2025 - 10:06 PST

Monitoring

We have started seeing recovery on AccSec Canada API errors. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 09, 2025 - 08:06 PST

Update

We are continuing to experience an issue with AccSec Canada API errors. Our engineering team is actively investigating. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Nov 09, 2025 - 04:06 PST

Update

We are continuing to experience an issue with AccSec Canada API errors. Our engineering team is actively investigating. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 09, 2025 - 02:11 PST

Investigating

Our monitoring systems have detected a potential issue with AccSec Canada API errors. Our engineering team has been alerted and is actively investigating. We will provide updates in 1 hour or as soon as we have more information.

Posted Nov 09, 2025 - 01:13 PST

This incident affected: CARRIER NETWORK (Lookup Identity Match, Legacy Identity MatchAndAttributes).