WhatsApp Request Access Processing Delays

Incident Report for Twilio

Resolved

WhatsApp Request Access Processing Delays has been resolved and Messaging Channels are operating normally at this time.

Posted Apr 15, 2021 - 11:29 PDT

Update

We have identified an issue with WhatsApp Request Access processing. Our engineering team actively working on a solution. We will update in 2 hours, or as soon as more information is available.

Posted Apr 15, 2021 - 10:28 PDT

Identified

We have identified an issue with WhatsApp Request Access processing. Our engineering team actively working on a solution. We will update in 1 hour, or as soon as more information is available.

Posted Apr 15, 2021 - 09:32 PDT

Update

We have identified an issue with WhatsApp Request Access processing. Our engineering team is actively investigating. We will update in one hour, or as soon as more information is available.

Posted Apr 15, 2021 - 09:31 PDT

Investigating

We've become aware of a potential issue with WhatsApp applications being missing in Salesforce. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Apr 15, 2021 - 09:08 PDT

This incident affected: PROGRAMMABLE MESSAGING (WhatsApp Messaging).