SMS Delivery Delays to AT&T and Atlan Redes Networks in Mexico

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to AT&T and Atlan Redes Networks in Mexico. This incident has been resolved.

Posted Nov 29, 2023 - 21:26 PST

Monitoring

We are observing recovery in SMS delivery delays when sending messages to AT&T and Atlan Redes Networks in Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 29, 2023 - 19:26 PST

Update

We are experiencing SMS delivery delays when sending messages to AT&T and Atlan Redes Networks in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 29, 2023 - 17:26 PST

Investigating

We are experiencing SMS delivery delays when sending messages to AT&T and Atlan Redes Networks in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 29, 2023 - 16:26 PST

This incident affected: CARRIER NETWORK (SMS, Latin America).