SMS Delivery Delays and Failures from Twilio to Ncell Nepal

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays and failures when sending messages from Twilio to Ncell network subscribers in Nepal. This incident has been resolved.

Posted Feb 28, 2026 - 09:01 PST

Monitoring

We are observing recovery in SMS delivery delays when sending messages to from Twilio to Ncell network subscribers in Nepal. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 28, 2026 - 07:02 PST

Update

We continue to experience SMS delivery delays and failures from Twilio to Ncell network subscribers in Nepal. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 28, 2026 - 05:46 PST

Investigating

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Ncell network subscribers in Nepal. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Feb 28, 2026 - 03:46 PST

This incident affected: CARRIER NETWORK (SMS, APAC).