Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Flex Insights Historical Data Unavailable
      Incident Report for Twilio
      Resolved
      The issue with Flex Insights historical data has been resolved and Flex Insights is operating normally at this time.
      Posted Oct 19, 2021 - 15:39 PDT
      Update
      Flex Insights is now operating normally. Flex Insights historical data was unavailable for customers from 11:48 AM - 12:45 PM PDT. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
      Posted Oct 19, 2021 - 15:13 PDT
      Monitoring
      Flex Insights is now operating normally. Flex Insights historical data was unavailable for customers from 11:48 AM - 12:45 PM PDT. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
      Posted Oct 19, 2021 - 13:13 PDT
      Investigating
      We've become aware of a potential issue with Flex Insights. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Oct 19, 2021 - 12:34 PDT
      This incident affected: FLEX (Flex Insights).