AccSec Canada API Errors

Incident Report for Twilio

Resolved

The issue affecting AccSec - Canada API has been resolved, and the service is functioning normally at this time.

Posted Feb 13, 2026 - 10:39 PST

Update

We have started seeing recovery for AccSec - Canada API Errors. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 13, 2026 - 10:01 PST

Update

We have started seeing recovery for AccSec - Canada API Errors. We will continue to monitor to ensure a full recovery. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Feb 13, 2026 - 09:10 PST

Monitoring

We have started seeing recovery for AccSec - Canada API Errors. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Posted Feb 13, 2026 - 08:45 PST

Update

We are investigating a potential issue with AccSec - Canada API Errors. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Feb 13, 2026 - 07:46 PST

Investigating

Our monitoring systems have detected a potential issue with Twilio Verify. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Feb 13, 2026 - 07:21 PST

This incident affected: CARRIER NETWORK (Verify Silent Network Auth, Lookup Line Type Intelligence [Legacy API], Lookup SIM Swap, Legacy Identity MatchAndAttributes).