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        Service Interruption for Inbound Calls on Flex Platform

        Incident Report for Twilio

        Resolved

        The service interruption for inbound calls has been resolved and Flex is operating normally at this time.
        Posted Apr 05, 2021 - 12:11 PDT

        Update

        Flex platform is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
        Posted Apr 05, 2021 - 11:35 PDT

        Monitoring

        Flex platform is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
        Posted Apr 05, 2021 - 11:04 PDT

        Update

        We are seeing service interruption for inbound calls on the on the Flex platform. We will provide another update in 30 minutes.
        Posted Apr 05, 2021 - 10:46 PDT

        Investigating

        Our monitoring systems have detected a potential issue with Flex. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Apr 05, 2021 - 10:28 PDT
        This incident affected: FLEX (Flex Application Platform).