SMS Delivery Receipt Delays for US Toll-free to Sprint Handsets

Incident Report for Twilio

Resolved

DLRs for SMS to Sprint handsets in the US are being delivered on time. All services are fully operational.

Posted Aug 17, 2018 - 10:40 PDT

Update

We continue to experience delays with DLRs for SMS sent to Sprint handsets in the US. Message delivery is not impacted. We will provide an update in 2 hours or as quickly as new information is available.

Posted Aug 17, 2018 - 10:13 PDT

Investigating

Our engineering team is investigating delays in DLRs for SMS sent to Sprint handsets in the US. Message delivery is not impacted. We are working with our carrier partner and will publish another update in 1 hour.

Posted Aug 17, 2018 - 09:11 PDT

This incident affected: PROGRAMMABLE MESSAGING (SMS).