Intermittent Voice Failures and Messaging delays of French mobile numbers

Incident Report for Twilio

Resolved

All systems are operating normally.

Posted Aug 30, 2017 - 07:49 PDT

Monitoring

The incident has been remediated we will continue to monitor our systems.

Posted Aug 30, 2017 - 07:29 PDT

Investigating

We are experiencing intermittent failures to a percentage of our French mobile numbers. Affected mobile phone numbers are unable to receive voice calls and/or experiencing delays in SMS message delivery to Twilio. We are working with our carrier partners to resolve this issue. We will post an update within the next hour.

Posted Aug 30, 2017 - 06:37 PDT

This incident affected: PROGRAMMABLE VOICE US1 (PSTN US1) and PROGRAMMABLE MESSAGING (SMS).