SMS Delivery Delays to & from a Subset of Belgium & the United States Twilio Phone Numbers

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays to & from a subset of Belgium & United States Twilio phone numbers. This incident has been resolved.

Posted Sep 19, 2025 - 00:20 PDT

Monitoring

We are observing recovery in SMS delivery to & from a subset of Belgium & United States Twilio phone numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.

Posted Sep 18, 2025 - 23:52 PDT

Update

We are continuing to experience SMS delivery delays to & from a subset of Belgium & United States Twilio phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Sep 18, 2025 - 22:32 PDT

Update

We are experiencing SMS delivery delays to & from a subset of Belgium & United States Twilio phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 18, 2025 - 20:34 PDT

Investigating

We are experiencing SMS delivery delays to & from a subset of Belgium & United States Twilio phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 18, 2025 - 19:41 PDT

This incident affected: PROGRAMMABLE MESSAGING (SMS).