Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Voice Insights Data Pipeline Delays
      Incident Report for Twilio
      Resolved
      There is no longer a delay in the availability of Voice Insights data via the API and console. The incident has been resolved.
      Posted Aug 07, 2020 - 09:59 PDT
      Update
      We are observing a delay in Voice Insights data processing. Customers who are trying to fetch data via API/Console may get partial or no data. We will provide an update in 1 hour or as soon as we have more information.
      Posted Aug 07, 2020 - 09:09 PDT
      Investigating
      Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Aug 07, 2020 - 08:54 PDT
      This incident affected: PROGRAMMABLE VOICE (Voice Insights).
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