Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
TaskRouter scheduled maintenance
Scheduled Maintenance
Report for Twilio
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Maintenance activity: We would be updating the TaskRouter database, in the US1 region, to remove non-essential components from the system. There are pre and post activities around this update and hence this longer maintenance window of 2 hours. The actual database update, however, is expected to be completed within a second and would not impact your service.
Monitoring: Our team will closely watch the system performance during and after the maintenance window as well to ensure everything runs smoothly.
Contingency plan: In the unlikely event of encountering any issues, we are prepared to immediately revert the changes. Should a rollback be deemed necessary, then there could be a short downtime of approximately 2 minutes.
Monitoring: Our team will closely watch the system performance during and after the maintenance window as well to ensure everything runs smoothly.
Contingency plan: In the unlikely event of encountering any issues, we are prepared to immediately revert the changes. Should a rollback be deemed necessary, then there could be a short downtime of approximately 2 minutes.
This scheduled maintenance affected: FLEX (TaskRouter).