We are no longer experiencing SMS delivery delays when sending messages to the Altan Redes Network in Mexico. This incident has been resolved.
Posted Oct 25, 2024 - 17:03 PDT
Monitoring
We are observing successful SMS delivery to the Altan Redes Network in Mexico. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 25, 2024 - 15:03 PDT
Update
We are experiencing SMS delivery delays when sending messages to the Altan Redes Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Oct 25, 2024 - 14:42 PDT
Investigating
Our monitoring systems have detected a potential issue with SMS delivery delays to the Altan Redes Network in Mexico. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Oct 25, 2024 - 14:33 PDT
This incident affected: CARRIER NETWORK (SMS, Latin America).