SMS Delivery Delays to Claro in Dominican Republic

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures to Claro in Dominican Republic. This incident has been resolved.

Posted Jul 18, 2025 - 17:48 PDT

Monitoring

We are observing recovery in delivery report delays [when sending to Claro in Dominican Republic. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 18, 2025 - 12:55 PDT

Update

We continue to experience SMS delivery delays when sending messages to Claro in Dominican Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 18, 2025 - 10:59 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to Claro in Dominican Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 18, 2025 - 10:10 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).