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System Metrics
SMS Delivery Delays to Multiple Networks in Mexico via a Subset of Twilio Domestic Numbers
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays when sending messages to multiple networks in Mexico via a subset of Twilio domestic numbers. This incident has been resolved.
Update
We are observing recovery in SMS delivery delays when sending messages to multiple networks in Mexico via a subset of Twilio domestic numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 1 hour or as soon as more information becomes available.
Monitoring
We are observing recovery in SMS delivery delays when sending messages to multiple networks in Mexico via a subset of Twilio domestic numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery delays when sending messages to multiple networks in Mexico via a subset of Twilio domestic numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS Long Code, North America).