Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Delays to Malawi
Incident
Report for Twilio
Resolved
This incident has been resolved.
Monitoring
We are seeing recovery for SMS delivery times to Malawi. We'll continue monitoring and update this post if new information becomes available.
Update
We are continuing to work with our carrier partner to investigate this issue that is causing delayed delivery of SMS to handsets in Malawi. We will provide further updates as more information becomes available.
Update
We are continuing to work with our carrier partner to investigate this issue that is causing delayed delivery of SMS to handsets in Malawi. Our next update will be at midnight PT on the morning of 5/31.
Update
We are continuing to work with our carrier partner to investigate this issue that is causing delayed delivery of SMS to handsets in Malawi. Our next update will be at 4 PM PT.
Update
We are continuing to work with our carrier partner to investigate this issue that is causing delayed delivery of SMS to handsets in Malawi. Our next update will be at 12 PM PT.
Update
Our engineering team is still working along with our carrier partner to resolve this issue. We will provide an update as soon as we have additional information.
Update
We are continuing to investigate this issue.
Investigating
We are experiencing SMS delivery delays when sending messages to Malawi. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.