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SMS Delivery Receipt Delays Verizon Network in the US via Subset of Short Codes
Incident
Report for Twilio
Resolved
We are still experiencing SMS delivery report delays to Verizon Wireless in the US via subset of Short-code numbers, however, since there are several networks impacted, we’re resolving this post, and we’re consolidating all impacted networks into one post. You can check the status of this at https://status.twilio.com/incidents/cl05dsxgsx2n.
Monitoring
After monitoring for some time, we started seeing a degradation of the service. We're experiencing SMS delivery report delays to Verizon Wireless in the US via a Subset of short codes. We expect to provide another update in 1 hour or as soon as more information becomes available.
Update
We are observing recovery in receiving SMS delivery receipt when sending to Verizon network in the US via subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
After monitoring for some time, we started seeing a degradation of the service. We're experiencing SMS delivery report delays to Verizon Wireless in the US via a Subset of short codes. We expect to provide another update in 1 hour or as soon as more information becomes available.
Update
We continue to observe recovery in receiving SMS delivery receipt when sending to Verizon network in the US via subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We continue to observe recovery in receiving SMS delivery receipt when sending to Verizon network in the US via subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Monitoring
We are observing recovery in receiving SMS delivery receipt when sending to Verizon network in the US via subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing delays in receiving SMS delivery receipt when sending to Verizon network in US via subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS Short Code, North America).