Elevated 5xx Responses and Latency on Studio Event Handling

Incident Report for Twilio

Resolved

We have fully investigated the Elevated 5xx Responses and Latency on Studio Event Handling issue triggered by our automated alert, and it was determined that this is related to an issue with Twilio rest API, which is being tracked on our status page https://status.twilio.com/incidents/ztxfwntyhgqd.

Posted Dec 10, 2021 - 13:22 PST

Investigating

Our monitoring systems have detected a potential issue with Increased 5xx response status and latency on Studio event handling. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Dec 10, 2021 - 12:30 PST

This incident affected: SERVERLESS (Studio).