Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Verizon Toll-Free SMS and SMS Delays
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS and MMS delivery delays when sending messages to Verizon toll free numbers. This incident has been resolved.
Monitoring
We are observing recovery in SMS and MMS delivery delays when sending messages to Verizon toll free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are still experiencing SMS and MMS delivery issues when sending messages to Verizon Toll-Free. This is in relation to a previous incident which was earlier marked as Resolved - https://status.twilio.com/incidents/nz9y9zyq7cfx. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Investigating
We are still experiencing SMS and MMS delivery issues when sending messages to Verizon Toll-Free. This is in relation to a previous incident which was earlier marked as Resolved - https://status.twilio.com/incidents/nz9y9zyq7cfx. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Monitoring
We are observing recovery in SMS and MMS delivery issues when sending messages to Verizon Toll-Free. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are still experiencing SMS and MMS delivery issues when sending messages to Verizon Toll-Free. This is in relation to a previous incident which was earlier marked as Resolved - https://status.twilio.com/incidents/nz9y9zyq7cfx. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are once again experiencing SMS and MMS delivery issues when sending messages to Verizon Toll-Free. This is in relation to a previous incident which was earlier marked as Resolved - https://status.twilio.com/incidents/nz9y9zyq7cfx. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS Toll-Free, North America, MMS Toll-Free, North America).