Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Verizon Toll-Free SMS and MMS
Incident
Report for Twilio
Resolved
This incident related to SMS and MMS delivery issues when sending messages to Verizon Toll-Free was accidentally resolved. Please refer to https://status.twilio.com/incidents/6vr3hkpplktx for further updates. We apologize for the inconvenience and for any confusion this may have caused.
Update
We are observing recovery in SMS and MMS delivery issues when sending messages to Verizon Toll-Free. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are observing recovery in SMS and MMS delivery issues when sending messages to Verizon Toll-Free. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are observing recovery in SMS and MMS delivery issues when sending messages to Verizon Toll-Free. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are observing recovery in SMS and MMS delivery issues when sending messages to Verizon Toll-Free. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Monitoring
We are observing recovery in SMS and MMS delivery issues when sending messages to Verizon Toll-Free. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing SMS and MMS delivery issues when sending messages to Verizon Toll-Free. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with Verizon Toll-Free SMS and SMS Delays. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (SMS Toll-Free, North America, MMS Toll-Free, North America).