A2P Campaign and Brand Registration Delays

Incident Report for Twilio

Resolved

We are still experiencing issues with A2P Campaign and Brand Registration, however, we have consolidated all impacting products into one incident. You can check the status of this here: https://status.twilio.com/incidents/mdbncwdf5ml0

Posted Sep 23, 2021 - 12:03 PDT

Update

We are observing recovery in approval for A2P Campaign and Brand Registration. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 23, 2021 - 11:20 PDT

Monitoring

Posted Sep 23, 2021 - 09:22 PDT

Update

We continue to experience an issue wherein customers are seeing delays in approval for their A2P Campaign and Brand Registration. As of this moment, no actual impact on the result of the registrations are expected. We will post an update in 8 hours, or as soon as we have further information.

Posted Sep 23, 2021 - 08:57 PDT

Update

We are currently experiencing an issue wherein customers are seeing delays in approval for their A2P Campaign and Brand Registration. As of this moment, no actual impact on the result of the registrations are expected. We will post an update in 4 hours, or as soon as we have further information.

Posted Sep 23, 2021 - 04:58 PDT

Update

We are currently experiencing an issue wherein customers are seeing delays in approval for their A2P Campaign and Brand Registration. As of this moment, no actual impact on the result of the registrations are expected. We will post an update in 2 hours, or as soon as we have further information.

Posted Sep 23, 2021 - 02:55 PDT

Investigating

Posted Sep 23, 2021 - 01:58 PDT

This incident affected: TWILIO PLATFORM (Other).