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Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Support Ticket Platform Issue
      Incident Report for Twilio
      Resolved
      We are no longer experiencing issues with our support ticket platform. This incident has been resolved.
      Posted Jul 28, 2022 - 12:28 PDT
      Monitoring
      Our support ticket platform is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
      Posted Jul 28, 2022 - 11:59 PDT
      Investigating
      Our monitoring systems have detected an ongoing issue with our support ticket platform associated to this previous post: https://status.twilio.com/incidents/sm0xwg0scs7d. Our engineering team has been alerted and is actively investigating. We will provide an update in 1 hour or as soon as we have more information.
      Posted Jul 28, 2022 - 11:03 PDT
      This incident affected: TWILIO PLATFORM (Customer Support Center).
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