Twilio Services
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        Support Ticket Platform Issue

        Incident Report for Twilio

        Resolved

        We are no longer experiencing issues with our support ticket platform. This incident has been resolved.
        Posted Jul 28, 2022 - 12:28 PDT

        Monitoring

        Our support ticket platform is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
        Posted Jul 28, 2022 - 11:59 PDT

        Investigating

        Our monitoring systems have detected an ongoing issue with our support ticket platform associated to this previous post: https://status.twilio.com/incidents/sm0xwg0scs7d. Our engineering team has been alerted and is actively investigating. We will provide an update in 1 hour or as soon as we have more information.
        Posted Jul 28, 2022 - 11:03 PDT
        This incident affected: TWILIO PLATFORM (Customer Support Center).