Sync - Unable to Orchestrate Updates

Incident Report for Twilio

Resolved

We are still experiencing issues with Sync, however, we have consolidated all impacting products in to one incident. You can check the status of this here: https://status.twilio.com/incidents/2mjg0mr2pf29

Posted Oct 20, 2025 - 05:55 PDT

Investigating

Our monitoring systems have detected a potential issue Sync. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Oct 20, 2025 - 05:49 PDT

This incident affected: SERVERLESS (Sync).