On Call Engineers are Investigating an issue with Voice Intelligence

Incident Report for Twilio

Resolved

We are still experiencing Voice intelligence issues, however, since there are several Twilio impacted services, we're resolving this post and we're consolidating all impacted products and services into one post. You can check the status of this at https://status.twilio.com/incidents/mpbb7pfh2rvw.

Posted Jun 13, 2023 - 12:47 PDT

Investigating

Our monitoring systems have detected a potential issue with Voice Intelligence. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jun 13, 2023 - 12:21 PDT

This incident affected: CONVERSATIONS (Conversation Intelligence (classic)).