Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Continuation of SMS Delivery Receipt Delays To Digicel Network In Papua New Guinea
Incident
Report for Twilio
Resolved
The issue with SMS delivery delays receiving message delivery reports when sending to Digicel Network In Papua New Guinea has been resolved, and the service is functioning normally at this time.
Monitoring
We are observing recovery in SMS delivery delays receiving message delivery reports when sending to Digicel Network In Papua New Guinea. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to experience delays in receiving message delivery reports when sending to Digicel Network In Papua New Guinea. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Investigating
As a continuation of https://status.twilio.com/incidents/lwj4t36zn78f, which was accidentally resolved, we'll continue to provide updates on the SMS Delivery Receipt Delays To Digicel Network In Papua New Guinea. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS, APAC, SMS Delivery Notifications & Status Callbacks).