Stargate 500

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted Oct 20, 2025 - 01:40 PDT

Update

We are still experiencing issues with Stargate, however, we have consolidated all impacting products in to one incident. You can check the status of this here: https://status.twilio.com/incidents/2mjg0mr2pf29

Posted Oct 20, 2025 - 01:40 PDT

Investigating

We are currently investigating an elevated rate of HTTP 500 errors . Our engineers are working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 20, 2025 - 00:15 PDT