Few Whatsapp Numbers Returning Elevated WhatsApp Circuit Breaker Exceptions

Incident Report for Twilio

Resolved

We are still experiencing elevated request errors for a few WhatsApp numbers. We have consolidated all impacting products in to one incident. You can check the status of this here: https://status.twilio.com/incidents/pqlhf9n3bz9w

Posted May 04, 2022 - 09:40 PDT

Update

We are still experiencing elevated request errors for a few WhatsApp numbers. Our engineering team is actively investigating the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted May 04, 2022 - 07:43 PDT

Update

We continue to experience elevated request errors for a few WhatsApp numbers. Our engineering team is actively investigating the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted May 04, 2022 - 07:42 PDT

Update

We continue to experience elevated request errors for a few WhatsApp numbers. Our engineering team is actively investigating the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted May 04, 2022 - 03:30 PDT

Update

We continue to experience elevated request errors for a few WhatsApp numbers. Our engineering team is actively investigating the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted May 04, 2022 - 01:31 PDT

Investigating

We are experiencing elevated request errors for a few WhatsApp numbers. Our engineering team is actively investigating the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted May 04, 2022 - 00:32 PDT

This incident affected: PROGRAMMABLE MESSAGING (Messaging Channels).