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Issues found outside of Twilio’s Network
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System Metrics
SMS Delivery Delays to Viettel Network in Burundi
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays when sending messages to Viettel Network in Burundi. This incident has been resolved.
Monitoring
We are observing recovery in SMS delivery delays when sending messages to Viettel Network in Burundi. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We continue experiencing SMS delivery delays when sending messages to Viettel Network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Update
We continue experiencing SMS delivery delays when sending messages to Viettel Network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Update
We continue experiencing SMS delivery delays when sending messages to Viettel Network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We continue experiencing SMS delivery delays when sending messages to Viettel Network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We continue experiencing SMS delivery delays when sending messages to Viettel Network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Update
We are observing recovery in SMS delivery delays when sending messages to Viettel Network in Burundi. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Monitoring
We are observing recovery in SMS delivery delays when sending messages to Viettel Network in Burundi. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We continue experiencing SMS delivery delays when sending messages to Viettel Network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We continue experiencing SMS delivery delays when sending messages to Viettel Network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Update
We are observing recovery in SMS delivery delays when sending messages to Viettel Network in Burundi. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Monitoring
The incident related to SMS delivery delays to Viettel Network in Burundi (https://status.twilio.com/incidents/fk1ggvxtnl9b) was resolved by mistake. Incoming updates will be provided in this status post.
We are observing recovery and the current status is "Monitoring". We will provide another update in 2 hours or as soon as more information becomes available.
We are observing recovery and the current status is "Monitoring". We will provide another update in 2 hours or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).