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        SMS Delivery Delays to Viettel Network in Burundi

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays when sending messages to Viettel Network in Burundi. This incident has been resolved.
        Posted Jan 18, 2025 - 17:07 PST

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to Viettel Network in Burundi. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 18, 2025 - 15:08 PST

        Update

        We continue experiencing SMS delivery delays when sending messages to Viettel Network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Jan 18, 2025 - 13:37 PST

        Update

        We continue experiencing SMS delivery delays when sending messages to Viettel Network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Jan 18, 2025 - 05:37 PST

        Update

        We continue experiencing SMS delivery delays when sending messages to Viettel Network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Jan 18, 2025 - 01:43 PST

        Update

        We continue experiencing SMS delivery delays when sending messages to Viettel Network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 17, 2025 - 23:48 PST

        Investigating

        We continue experiencing SMS delivery delays when sending messages to Viettel Network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Jan 17, 2025 - 22:51 PST

        Update

        We are observing recovery in SMS delivery delays when sending messages to Viettel Network in Burundi. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 17, 2025 - 22:28 PST

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to Viettel Network in Burundi. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 17, 2025 - 20:36 PST

        Update

        We continue experiencing SMS delivery delays when sending messages to Viettel Network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 17, 2025 - 18:39 PST

        Investigating

        We continue experiencing SMS delivery delays when sending messages to Viettel Network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Jan 17, 2025 - 17:39 PST

        Update

        We are observing recovery in SMS delivery delays when sending messages to Viettel Network in Burundi. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 17, 2025 - 15:40 PST

        Monitoring

        The incident related to SMS delivery delays to Viettel Network in Burundi (https://status.twilio.com/incidents/fk1ggvxtnl9b) was resolved by mistake. Incoming updates will be provided in this status post.

        We are observing recovery and the current status is "Monitoring". We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 17, 2025 - 13:42 PST
        This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).