Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        SMS Delivery Delays to Telesur Network in Suriname

        Incident Report for Twilio

        Resolved

        We are no longer observing SMS delivery delays when sending messages to Telesur network in Suriname. This incident has been resolved.
        Posted May 19, 2024 - 19:14 PDT

        Monitoring

        We are observing a recovery in SMS delivery delays when sending messages to Telesur network in Suriname. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted May 19, 2024 - 17:16 PDT

        Update

        We continue to experience SMS delivery delays when sending messages to Telesur network in Suriname. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted May 18, 2024 - 23:37 PDT

        Update

        We are continuing to experience SMS delivery delays when sending messages to Telesur network in Suriname. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted May 17, 2024 - 23:37 PDT

        Update

        We are continuing to experience SMS delivery delays when sending messages to Telesur network in Suriname. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted May 17, 2024 - 07:42 PDT

        Update

        We are continuing to experience SMS delivery delays when sending messages to Telesur network in Suriname. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted May 16, 2024 - 23:45 PDT

        Investigating

        We are continuing to experience SMS delivery delays when sending messages to Telesur network in Suriname. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted May 16, 2024 - 20:08 PDT

        Update

        We are continuing to experience SMS delivery delays when sending messages to Telesur network in Suriname. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted May 16, 2024 - 18:27 PDT

        Update

        We are observing recovery in MMS delivery delays when sending messages to Telesur network in Suriname. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 or as soon as more information becomes available.
        Posted May 16, 2024 - 16:44 PDT

        Update

        We are observing recovery in MMS delivery delays when sending messages to Telesur network in Suriname. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 or as soon as more information becomes available
        Posted May 16, 2024 - 14:53 PDT

        Monitoring

        We are observing recovery in MMS delivery delays when sending messages to Telesur network in Suriname. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 or as soon as more information becomes available.
        Posted May 16, 2024 - 12:35 PDT

        Update

        We are continuing to experience SMS delivery delays when sending messages to Telesur network in Suriname. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available. This is in reference to the Status page that was mistakenly marked as resolved: https://status.twilio.com/incidents/j1zgcfnnyp18
        Posted May 15, 2024 - 18:20 PDT

        Investigating

        We are continuing to experience SMS delivery delays when sending messages to Telesur network in Suriname. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available. This is in reference to the Status page that was mistakenly marked as resolved: https://status.twilio.com/incidents/j1zgcfnnyp18
        Posted May 14, 2024 - 18:21 PDT
        This incident affected: CARRIER NETWORK (SMS, Latin America).