SMS Delivery Delays to Multiple Networks in the United States

Incident Report for Twilio

Resolved

We have identified that this incident has the same root cause as another open incident resulting in SMS delivery delays in the United States, and are resolving this duplicate.

More information and updates on this incident are available at https://status.twilio.com/incidents/tzk0j5v2552y

Posted Sep 23, 2025 - 10:16 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to multiple networks in the United States. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 23, 2025 - 09:44 PDT

This incident affected: CARRIER NETWORK (SMS Long Code, North America, SMS Short Code, North America).