Outbound Call Failures to US T-Mobile

Incident Report for Twilio

Resolved

We are still experiencing issues with T-Mobile, however, we have consolidated all impacting products in to one incident. You can check the status of this here: https://status.twilio.com/incidents/mkf66gvhnsqf

Posted Jun 15, 2020 - 14:03 PDT

Update

We are observing outbound call failures to US T-Mobile. We are currently working with our carrier partner to resolve the issue. We will provide an update as soon as more information becomes available.

Posted Jun 15, 2020 - 12:36 PDT

Investigating

Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jun 15, 2020 - 11:55 PDT

This incident affected: CARRIER NETWORK (Voice, North America).