Verify's SMS Messages not Delivered

Incident Report for Twilio

Resolved

We are experiencing issues with the Verify's SMS messages not being delivered, impacting multiple Twilio services. We’re consolidating the StatusPage posts: https://status.twilio.com/incidents/rfdc6c645l5r. Our engineering teams are actively working to resolve these issues.

Posted Oct 03, 2025 - 08:44 PDT

Investigating

Our monitoring systems have detected a potential issue Verify's SMS messages not being delivered. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Oct 03, 2025 - 08:24 PDT

This incident affected: PROGRAMMABLE MESSAGING (SMS).