SMS Delivery Delay To Orange Network In Burkina Faso

Incident Report for Twilio

Resolved

During Investigation our Engineers detected SMS Delivery Delays over multiple networks in Burkina Faso, not only Orange. We keep working with our carrier partner to resolve this issue. We will provide updates over the following notification SMS Delivery Delay to Telecel Network in Burkina Faso: https://status.twilio.com/incidents/72fs7y6k2cdx and will resolve this one to avoid confusion.

Posted Mar 15, 2024 - 12:46 PDT

Update

We are still experiencing SMS delivery delay to Orange Network in Burkina Faso. Our engineers are working with our carrier partner to resolve this issue. We will provide an update within 16 hours or as soon as more information becomes available.

Posted Mar 15, 2024 - 09:10 PDT

Update

We are still experiencing SMS delivery delay to Orange Network in Burkina Faso. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 8 hours or as soon as more information becomes available.

Posted Mar 15, 2024 - 01:24 PDT

Update

We are still experiencing SMS delivery delay to Orange Network in Burkina Faso. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 4 hours or as soon as more information becomes available.

Posted Mar 14, 2024 - 21:30 PDT

Update

We are still experiencing SMS delivery delay to Orange Network in Burkina Faso. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 2 hours or as soon as more information becomes available.

Posted Mar 14, 2024 - 19:30 PDT

Investigating

We are experiencing SMS delivery delay to Orange Network in Burkina Faso. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 1 hour or as soon as more information becomes available.

Posted Mar 14, 2024 - 18:37 PDT

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).