We have fully investigated the elevated 500 errors in multiple Twilio products triggered by our automated alert, and it was determined that they're related to the existing StatusPage post at https://status.twilio.com/incidents/9z5mdhxc05d0. Please continue to look for additional updates in that active post.
Posted Oct 05, 2023 - 07:53 PDT
Update
We are currently investigating an elevated rate of 500 errors in Proxy, Studio, Flex, Voice, Conversations, Messaging channels as WhatsApp, Facebook and Google conversations. Our engineers are working on the issue, and we will provide another update in 30 minutes or as soon as more information becomes available.
Posted Oct 05, 2023 - 07:45 PDT
Investigating
Our monitoring systems have detected a potential issue with Messaging. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
