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Intermittent Inbound SMS Delivery Delays or Failures from Vodafone Handsets to Twilio UK Mobile Numbers
Incident
Report for Twilio
Resolved
We are no longer experiencing intermittent delivery delays or failures when receiving SMS messages from Vodafone handsets to Twilio UK mobile numbers. This incident has been resolved.
Monitoring
We have started seeing recovery for the issue causing intermittent message delays or failures from Vodafone handsets to Twilio UK mobile numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing intermittent delivery delays or failures when receiving SMS messages from Vodafone handsets to Twilio UK mobile numbers. Our engineers continue to work with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Update
We are experiencing intermittent delivery delays or failures when receiving SMS messages from Vodafone handsets to Twilio UK mobile numbers. Our engineers continue to work with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Update
We are experiencing intermittent delivery delays or failures when receiving SMS messages from Vodafone handsets to Twilio UK mobile numbers. Our engineers continue to work with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
Update
We are experiencing intermittent delivery delays or failures when receiving SMS messages from Vodafone handsets to Twilio UK mobile numbers. Our engineers continue to work with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Update
It has been identified that the intermittent inbound SMS delivery incident from Vodafone handsets to Twilio UK mobile numbers, reported back on Dec 4 (https://status.twilio.com/incidents/n71w65dz3by1), has a wider customer impact. Customers may experience intermittent delivery delays or failures when receiving SMS messages from UK Vodafone handsets to Twilio UK mobile numbers. This incident has been actively worked on in the past few days and with the recent testing and investigation, it is determined that there is a need to resurface the incident on StatusPage. Our engineers are still working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
It has been identified that the intermittent inbound SMS delivery incident from Vodafone handsets to Twilio UK mobile numbers, reported back on Dec 4 (https://status.twilio.com/incidents/n71w65dz3by1), has a wider customer impact. Customers may experience intermittent delivery delays or failures when receiving SMS messages from UK Vodafone handsets to Twilio UK mobile numbers. This incident has been actively worked on in the past few days and with the recent testing and investigation, it is determined that there is a need to resurface the incident on StatusPage. Our engineers are still working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Update
It has been identified that the intermittent inbound SMS delivery incident from Vodafone handsets to Twilio UK mobile numbers, reported back on Dec 4 (https://status.twilio.com/incidents/n71w65dz3by1), has a wider customer impact. Customers may experience intermittent delivery delays or failures when receiving SMS messages from UK Vodafone handsets to Twilio UK mobile numbers. This incident has been actively worked on in the past few days and with the recent testing and investigation, it is determined that there is a need to resurface the incident on StatusPage. Our engineers are still working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Identified
It has been identified that the intermittent inbound SMS delivery incident from Vodafone handsets to Twilio UK mobile numbers, reported back on Dec 4 (https://status.twilio.com/incidents/n71w65dz3by1), has a wider customer impact. Customers may experience intermittent delivery delays or failures when receiving SMS messages from UK Vodafone handsets to Twilio UK mobile numbers. This incident has been actively worked on in the past few days and with the recent testing and investigation, it is determined that there is a need to resurface the incident on StatusPage. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS, Europe).