Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Deleting Historical Calls Not Being Registered in Database
Incident
Report for Twilio
Resolved
Our engineers have reported historical call deletion is processing in real-time now and operating normally.
Update
Our engineers have reported historical call deletion is processing in real-time now. Historical deletes are being processed manually. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Update
Our engineers have reported historical call deletion is processing in real-time now. Historical deletes are being processed manually. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Update
Our engineers have reported historical call deletion is processing in real-time now. Historical deletes are being processed manually. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Update
Our engineers have reported historical call deletion is processing in real-time now. Historical deletes are being processed manually. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Monitoring
Our engineers have reported historical call deletion is processing in real-time now. Historical deletes are being processed manually. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Update
Our engineers have reported historical call deletion is processing in real-time now. Historical deletes are being processed manually. We expect to provide another update in 24 hours or as soon as more information becomes available.
Update
Our engineers continue working to resolve the issue causing delays in deleting historical calls. Customers may be able to delete completed calls but those records are not being applied to the database. We expect to provide another update in 24 hours or as soon as more information becomes available.
Update
Our engineers continue working to resolve the issue causing delays in deleting historical calls. Customers may be able to delete completed calls but those records are not being applied to the database. We expect to provide another update in 24 hours or as soon as more information becomes available.
Update
Our engineers continue working to resolve the issue causing delays in deleting historical calls. Customers may be able to delete completed calls but those records are not being applied to the database. We expect to provide another update in 24 hours or as soon as more information becomes available.
Update
Our engineers continue working to resolve the issue causing delays in deleting historical calls. Customers may be able to delete completed calls but those records are not being applied to the database. We expect to provide another update in 24 hours or as soon as more information becomes available.
Update
Our engineers continue working to resolve the issue causing delays in deleting historical calls. Customers may be able to delete completed calls but those records are not being applied to the database. We expect to provide another update in 24 hours or as soon as more information becomes available.
Update
Our engineers continue working to resolve the issue causing delays in deleting historical calls. Customers may be able to delete completed calls but those records are not being applied to the database. We expect to provide another update in 16 hours or as soon as more information becomes available.
Update
Our engineers continue working to resolve the issue causing delays in deleting historical calls. Customers may be able to delete completed calls but those records are not being applied to the database. We expect to provide another update in 8 hours or as soon as more information becomes available.
Update
Our engineers continue working to resolve the issue causing delays in deleting historical calls. Customers may be able to delete completed calls but those records are not being applied to the database. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
Our engineers continue to work to resolve the issue causing delays in deleting historical calls. Customers may be able to delete completed calls but those records are not being applied to the database. We expect to provide another update in 2 hours or as soon as more information becomes available.
Identified
Our engineers continue to work to resolve the issue causing delays in deleting historical calls. Customers may be able to delete completed calls but those records are not being applied to the database. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
We're opening a new communication for the incident related to https://status.twilio.com/incidents/dv43rncny6sk which had been closed. We've identified delays in deleting historical calls for a subset of customers. Customers may be able to delete completed calls but those records are not being applied to the database. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: PROGRAMMABLE VOICE (SIP Interface).