Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
SMS Delivery Failures from multiple networks to a Subset of Twilio’s Phone Numbers in Israel
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery failures to a Subset of Phone Numbers in Israel. This incident has been resolved.
Monitoring
We are observing successful SMS delivery to a Subset of Phone Numbers in Israel. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery failures from multiple networks to a subset of Twilio’s phone numbers in Israel. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery failures sending to a Subset of Phone Numbers in Israel. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery failures sending to a Subset of Phone Numbers in Israel. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery failures sending to a Subset of Phone Numbers in Israel. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are still experiencing SMS delivery failures sending to a Subset of Phone Numbers in Israel. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Monitoring
We are observing successful SMS delivery to a Subset of Phone Numbers in Israel. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
This incident causing Inbound SMS Delivery Failures to a Subset of Phone Numbers in Israel was prematurely resolved in one of our previous posts. Please refer to https://status.twilio.com/incidents/yhmfq38hfz2v for previous updates. We are observing successful SMS delivery to a Subset of Phone Numbers in Israel. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).