SMS Delivery Failures to a Subset of Phone Numbers in Israel

Incident Report for Twilio

Resolved

This incident related to SMS delivery failures to a subset of phone numbers in Israel was resolved prematurely. Please refer to https://status.twilio.com/incidents/v5rmn23vs1my for further updates. We apologize for the inconvenience and for any confusion this may have caused.

Posted Nov 13, 2025 - 08:12 PST

Update

We are experiencing inbound SMS delivery failures to a subset of phone numbers in Israel. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.

Posted Nov 12, 2025 - 19:08 PST

Update

We are experiencing inbound SMS delivery failures to a subset of phone numbers in Israel. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Nov 12, 2025 - 10:53 PST

Update

We are experiencing inbound SMS delivery failures to a subset of phone numbers in Israel. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Nov 12, 2025 - 06:58 PST

Update

We are experiencing inbound SMS delivery failures to a subset of phone numbers in Israel. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 12, 2025 - 05:03 PST

Investigating

We are experiencing inbound SMS delivery failures to a subset of phone numbers in Israel. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 12, 2025 - 04:16 PST

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).