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        SMS Delivery Delays to America Net Network in Brazil

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays when sending messages to the America Net network in Brazil. This incident has been resolved.
        Posted Oct 21, 2023 - 04:11 PDT

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to the America Net network in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Oct 21, 2023 - 02:12 PDT

        Update

        We continue to experience SMS delivery delays when sending messages to the America Net network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Oct 21, 2023 - 01:49 PDT

        Update

        We continue to experience SMS delivery delays when sending messages to the America Net network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Oct 20, 2023 - 02:04 PDT

        Update

        We continue to experience SMS delivery delays when sending messages to the America Net network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Oct 19, 2023 - 02:09 PDT

        Update

        We continue to experience SMS delivery delays when sending messages to the America Net network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Oct 18, 2023 - 02:05 PDT

        Update

        We continue to experience SMS delivery delays when sending messages to the America Net network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available
        Posted Oct 17, 2023 - 02:17 PDT

        Update

        We continue to experience SMS delivery delays when sending messages to the America Net network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available
        Posted Oct 16, 2023 - 02:20 PDT

        Update

        We continue to experience SMS delivery delays when sending messages to the America Net network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Oct 15, 2023 - 02:31 PDT

        Update

        We continue to experience SMS delivery delays when sending messages to the America Net network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Oct 14, 2023 - 02:50 PDT

        Update

        We continue to experience SMS delivery delays when sending messages to the America Net network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Oct 13, 2023 - 02:58 PDT

        Update

        We continue to experience SMS delivery delays when sending messages to the America Net network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Oct 12, 2023 - 10:59 PDT

        Update

        We continue to experience SMS delivery delays when sending messages to the America Net network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Oct 12, 2023 - 02:59 PDT

        Update

        We continue to experience SMS delivery delays when sending messages to the America Net network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Oct 11, 2023 - 23:15 PDT

        Update

        We continue to experience SMS delivery delays when sending messages to the America Net network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Oct 11, 2023 - 21:25 PDT

        Investigating

        We have observed that the issue regarding SMS delays when sending messages to the America Net network in Brazil which is related to the previous incident (https://status.twilio.com/incidents/ywn57tc847pm) now affects all customers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Oct 11, 2023 - 20:33 PDT
        This incident affected: CARRIER NETWORK (SMS, Latin America).
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