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Active Phone Numbers Page Fails to Load in IE1 and AU1 Regions
Incident
Report for Twilio
Resolved
While investigating loading errors for users in IE1 and AU1 users attempting to load the Active Phone Numbers page, engineers found that the root cause for these errors is the same as the errors described at https://status.twilio.com/incidents/d807x0r52yjt - Console Pages and API Keys Fail to Load in IE1 and AU1 Regions. The issue remains, but for clarity's sake we are closing this issue, and will provide future updates there.
Update
Engineers are continuing to investigate an issue with the Active Phone Numbers page when using the IE1 and AU1 regions. Users in those regions may see an error message when attempting to access the Active Phone Numbers page via console. As a workaround, users may access the Active Phone Numbers page by selecting the US1 region. We will update in 2 hours or as soon as we have more information.
Update
Our engineers have detected a potential issue with Phone Numbers in the IE1 and AU1 region. Users in those regions may see an error message when attempting to access the Active Phone Numbers page via Console. As a workaround, users may access the Active Numbers page by selecting the US1 region. Our engineers are continuing to investigate. We will update in 1 hour or as soon as we have more information.
Investigating
Our engineers have detected a potential issue with Phone Numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: PHONE NUMBERS.