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Issues related to Twilio’s Software
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      Scheduled maintenance
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      SMS Delivery Delays To Orange and MTN Networks in Cameroon
      Incident Report for Twilio
      Resolved
      Given the current situation in Africa where multiple undersea Internet cables that serve Africa have been severed. Our Engineers have detected multiple network degradations over multiple countries in Africa, for that reason, we have merged this into one incident report. For the latest updates, please refer to our ongoing Status updates here: https://status.twilio.com/incidents/zg9bvdcgfb0b
      Posted Mar 18, 2024 - 12:04 PDT
      Update
      We continue to experience SMS delivery delays when sending messages to Orange Network in Cameroon. Our engineers are working with our carrier partner to resolve this issue. We will provide another update within 24 hours or as soon as more information becomes available.
      Posted Mar 18, 2024 - 06:13 PDT
      Update
      We continue to experience SMS delivery delays when sending messages to Orange Network in Cameroon. Our engineers are working with our carrier partner to resolve this issue. We will provide another update within 24 hours or as soon as more information becomes available.
      Posted Mar 17, 2024 - 06:19 PDT
      Update
      We continue to experience SMS delivery delays when sending messages to Orange Network in Cameroon. Our engineers are working with our carrier partner to resolve this issue. We will provide another update within 24 hours or as soon as more information becomes available.
      Posted Mar 15, 2024 - 10:21 PDT
      Update
      We continue to experience SMS delivery delays when sending messages to Orange Network in Cameroon. Our engineers are working with our carrier partner to resolve this issue. We will provide another update within 16 hours or as soon as more information becomes available.
      Posted Mar 14, 2024 - 18:44 PDT
      Update
      We continue to experience SMS delivery delays when sending messages to Orange Network in Cameroon. Our engineers are working with our carrier partner to resolve this issue. We will provide another update within 8 hours or as soon as more information becomes available.
      Posted Mar 14, 2024 - 10:41 PDT
      Update
      We continue to experience SMS delivery delays when sending messages to Orange Network in Cameroon. Our engineers are working with our carrier partner to resolve this issue. We will provide another update within 4 hours or as soon as more information becomes available.
      Posted Mar 14, 2024 - 07:00 PDT
      Update
      We continue to experience SMS delivery delays when sending messages to Orange Network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Mar 14, 2024 - 05:00 PDT
      Investigating
      We are experiencing SMS delivery delays when sending messages to Orange Network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Mar 14, 2024 - 04:12 PDT
      This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).