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        SMS Delivery Delays To Orange and MTN Networks in Cameroon

        Incident Report for Twilio

        Resolved

        Given the current situation in Africa where multiple undersea Internet cables that serve Africa have been severed. Our Engineers have detected multiple network degradations over multiple countries in Africa, for that reason, we have merged this into one incident report. For the latest updates, please refer to our ongoing Status updates here: https://status.twilio.com/incidents/zg9bvdcgfb0b
        Posted Mar 18, 2024 - 12:04 PDT

        Update

        We continue to experience SMS delivery delays when sending messages to Orange Network in Cameroon. Our engineers are working with our carrier partner to resolve this issue. We will provide another update within 24 hours or as soon as more information becomes available.
        Posted Mar 18, 2024 - 06:13 PDT

        Update

        We continue to experience SMS delivery delays when sending messages to Orange Network in Cameroon. Our engineers are working with our carrier partner to resolve this issue. We will provide another update within 24 hours or as soon as more information becomes available.
        Posted Mar 17, 2024 - 06:19 PDT

        Update

        We continue to experience SMS delivery delays when sending messages to Orange Network in Cameroon. Our engineers are working with our carrier partner to resolve this issue. We will provide another update within 24 hours or as soon as more information becomes available.
        Posted Mar 15, 2024 - 10:21 PDT

        Update

        We continue to experience SMS delivery delays when sending messages to Orange Network in Cameroon. Our engineers are working with our carrier partner to resolve this issue. We will provide another update within 16 hours or as soon as more information becomes available.
        Posted Mar 14, 2024 - 18:44 PDT

        Update

        We continue to experience SMS delivery delays when sending messages to Orange Network in Cameroon. Our engineers are working with our carrier partner to resolve this issue. We will provide another update within 8 hours or as soon as more information becomes available.
        Posted Mar 14, 2024 - 10:41 PDT

        Update

        We continue to experience SMS delivery delays when sending messages to Orange Network in Cameroon. Our engineers are working with our carrier partner to resolve this issue. We will provide another update within 4 hours or as soon as more information becomes available.
        Posted Mar 14, 2024 - 07:00 PDT

        Update

        We continue to experience SMS delivery delays when sending messages to Orange Network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Mar 14, 2024 - 05:00 PDT

        Investigating

        We are experiencing SMS delivery delays when sending messages to Orange Network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Mar 14, 2024 - 04:12 PDT
        This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).
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