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Twilio Services

Issues related to Twilio’s Software

External Connectivity

Issues found outside of Twilio’s Network

Zipwhip Gateway

Issues related to Zipwhip's Services

Scheduled maintenance

System Metrics

Sms Delivery Delays To MTN Network In Ethiopia

Update - We continue experiencing SMS delivery delays when sending messages to MTN Network In Ethiopia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 01, 2025 - 13:05 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to MTN Network In Ethiopia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 01, 2025 - 12:05 PDT

SMS Delivery Delays to MTN in Nigeria

Update - We still continue to experience SMS delivery delays when sending messages to MTN in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Nov 01, 2025 - 07:47 PDT

Update - We still continue to experience SMS delivery delays when sending messages to MTN in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Oct 31, 2025 - 23:48 PDT

Update - We still continue to experience SMS delivery delays when sending messages to MTN in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 31, 2025 - 19:48 PDT

Update - We continue to experience SMS delivery delays when sending messages to MTN in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 31, 2025 - 17:57 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to MTN in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 31, 2025 - 17:04 PDT

Call failures from Multiple Network Subscribers in Greece to a subset of Twilio's Numbers

Update - We still continue to observe call failures from Multiple Network Subscribers in Greece to a subset of Twilio's Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available
Nov 01, 2025 - 04:03 PDT

Update - We still continue to observe call failures from Multiple Network Subscribers in Greece to a subset of Twilio's Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available
Oct 31, 2025 - 20:14 PDT

Update - We continue to observe call failures from Multiple Network Subscribers in Greece to a subset of Twilio's Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available
Oct 31, 2025 - 16:35 PDT

Update - We continue to observe call failures from Multiple Network Subscribers in Greece to a subset of Twilio's Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available
Oct 31, 2025 - 14:39 PDT

Investigating - We are observing call failures from Multiple Network Subscribers in Greece to a subset of Twilio's Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available
Oct 31, 2025 - 13:41 PDT

SMS Delivery Failures to Altan Redes in Mexico

Update - We still continue to experience SMS delivery failures to Altan Redes in Mexico. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
Nov 01, 2025 - 02:29 PDT

Update - We still continue to experience SMS delivery failures to Altan Redes in Mexico. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Oct 31, 2025 - 18:41 PDT

Update - We are continuing to experiencing SMS delivery failures to Altan Redes in Mexico. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Oct 31, 2025 - 14:55 PDT

Update - We are continuing to experiencing SMS delivery failures to Altan Redes in Mexico. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 31, 2025 - 13:02 PDT

Investigating - We are experiencing SMS delivery failures to Altan Redes in Mexico. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Oct 31, 2025 - 12:10 PDT

Uptime over the past 90 days. View historical uptime.

PROGRAMMABLE MESSAGING Operational

90 days ago

100.0 % uptime

Today

MMS Operational

SMS Operational

SMPP Operational

Messaging Channels Operational

Notify Operational

Conversations Operational

Messaging Insights Operational

Messaging Services Operational

Content API Operational

Toll-free verification Operational

90 days ago

100.0 % uptime

Today

RCS Messaging Operational

90 days ago

100.0 % uptime

Today

PROGRAMMABLE VOICE Operational

90 days ago

100.0 % uptime

Today

PSTN Operational

SIP Interface Operational

Client Web Operational

Client Mobile Operational

Conference Operational

Recording Operational

Queue Operational

Text-to-Speech Operational

Recording Transcriptions Operational

TwiML Operational

Voice Insights Operational

Speech Recognition (Gather Speech) Operational

Intelligence Operational

Pay Operational

Media Streams Operational

Dialogflow Operational

ConversationRelay Operational

90 days ago

100.0 % uptime

Today

Voice REST API Operational

90 days ago

100.0 % uptime

Today

ACCOUNT SECURITY Operational

Authy 2FA Operational

Verify Operational

Authy App Operational

Lookup Operational

ELASTIC SIP TRUNKING Operational

Origination Operational

Termination Operational

FLEX Operational

Flex Application Platform Operational

TaskRouter Operational

Flex Insights Operational

Flex Agent Desktop Operational

Flex Queue Stats Operational

Flex Teams View Operational

Flex Admin Console Operational

Flex Routing Operational

Flex Conversations Operational

Flex Programmable Chat Operational

Flex Programmable Voice Operational

Proxy Operational

Flex Plugins Operational

Flex Billing Operational

INTERCONNECT Operational

PHONE NUMBERS Operational

PROGRAMMABLE CHAT Operational

PROGRAMMABLE VIDEO Operational

Group Rooms Operational

Peer-to-Peer Rooms Operational

Recordings Operational

Compositions Operational

Network Traversal Service Operational

Go Rooms Operational

Video Insights Operational

PROXY Operational

SERVERLESS Operational

Studio Operational

Functions Operational

Assets Operational

TwiML Bins Operational

Sync Operational

DEVELOPER TOOLS Operational

Console Operational

Event Streams Operational

Debugger & Alarms Operational

Documentation Operational

REST API Operational

Bulk Export Operational

TWILIO PLATFORM Operational

Billing Operational

Customer Support Center Operational

Other Operational

Account Insights Operational

Trust Hub Operational

Organization Operational

CARRIER NETWORK Degraded Performance

SMS Long Code, North America Degraded Performance

MMS Long Code, North America Operational

SMS Short Code, North America Operational

MMS Short Code, North America Operational

SMS Toll-Free, North America Operational

MMS Toll-Free, North America Operational

Voice, North America Operational

Voice, Latin America Operational

SMS, Latin America Operational

Voice, APAC Operational

SMS, APAC Operational

MMS, APAC Operational

Voice, Europe Degraded Performance

SMS, Europe Operational

Voice, Middle East & Africa Operational

SMS, Middle East & Africa Degraded Performance

Verify Silent Network Auth Operational

Lookup Identity Match Operational

Lookup Line Type Intelligence [Legacy API] Operational

Lookup Line Type Intelligence [Twilio API] Operational

Lookup SIM Swap Operational

Legacy Identity MatchAndAttributes Operational

FRONTLINE Operational

Sender ID Operational

90 days ago

100.0 % uptime

Today

ZIPWHIP MESSAGING Operational

SMS Long Code, North America Operational

MMS Long Code, North America Operational

SMS Toll-Free, North America Operational

MMS Toll-Free, North America Operational

ZIPWHIP TOOLS Operational

Zipwhip Provisioner Dashboard and API Operational

Zipwhip Support Ticketing Operational

Toll-Free Verification Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Kazakhstan SMS Carrier Maintenance - Tele2 Nov `2`, `2025` `14:00`-`19:00` PST

The Tele2 network in Kazakhstan is conducting a planned maintenance from 02 November 2025 at 14:00 PST until 02 November 2025 at 19:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Kazakhstan handsets.
Posted on Oct 31, 2025 - 14:03 PDT

Kazakhstan SMS Carrier Maintenance - Tele2 and Dalacom Nov `2`, `2025` `14:00`-`17:00` PST

The Tele2 and Dalacom networks in Kazakhstan are conducting a planned maintenance from 02 November 2025 at 14:00 PST until 02 November 2025 at 17:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 and Dalacom Kazakhstan handsets.
Posted on Oct 31, 2025 - 07:21 PDT

United States MMS Carrier Partner Maintenance Nov `2`, `2025` `22:00` - Nov `3`, `2025` `03:00` PST

Our MMS carrier partner in the United States is conducting a planned maintenance from 02 November 2025 at 22:00 PST until 03 November 2025 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering MMS to and from United States handsets via subset of United States short codes.
Posted on Oct 28, 2025 - 01:21 PDT

Multiple Destination Voice Carrier Partner Maintenance Nov `3`, `2025` `05:00`-`13:00` PST

Our Voice carrier partner in Australia and New Zealand is conducting a planned maintenance from 03 November 2025 at 05:00 PST until 03 November 2025 at 13:00 PST. During the maintenance window, there could be Intermittent delays from and to Twilio Australia and New Zealand phone numbers.
Posted on Oct 23, 2025 - 20:21 PDT

Indonesia SMS Carrier Maintenance - XL Axiata Nov `3`, `2025` `10:00`-`12:00` PST

The XL Axiata network in Indonesia is conducting a planned maintenance from 03 November 2025 at 10:00 PST until 03 November 2025 at 12:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to XL Axiata Indonesia handsets.
Posted on Oct 31, 2025 - 04:47 PDT

United Kingdom SMS Carrier Maintenance - Virgin Nov `3`, `2025` `13:00`-`22:00` PST

The Virgin network in the United Kingdom is conducting a planned maintenance from 03 November 2025 at 13:00 PST until 03 November 2025 at 22:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Virgin United Kingdom handsets.
Posted on Oct 30, 2025 - 04:16 PDT

United Kingdom Account Security Carrier Partner Maintenance - EE Nov `3`, `2025` `21:30`-`22:15` PST

Our carrier partner EE United Kingdom is conducting a planned maintenance from 03 November 2025 at 21:30 PST until 03 November 2025 at 22:15 PST. During the maintenance window, there could be intermittent API request failures for EE United Kingdom customers.

Impacted Products: Verify Silent Network Auth, Lookup SIM Swap, Lookup Identity Match, Legacy Identity MatchAndAttributes
Posted on Oct 28, 2025 - 10:48 PDT

Netherlands Account Security Carrier Partner Maintenance - T-Mobile NL Nov `3`, `2025` `22:00` - Nov `4`, `2025` `00:00` PST

Our carrier partner T-Mobile NL Netherlands is conducting a planned maintenance from 03 November 2025 at 22:00 PST until 04 November 2025 at 00:00 PST. During the maintenance window, there could be intermittent API request failures for T-Mobile NL Netherlands customers.

Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes
Posted on Oct 31, 2025 - 07:01 PDT

United States SMS and MMS Carrier Maintenance - T-Mobile Nov `3`, `2025` `22:00` - Nov `4`, `2025` `04:00` PST

The T-Mobile network in the United States is conducting a planned maintenance from 03 November 2025 at 22:00 PST until 04 November 2025 at 04:00 PST. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.
Posted on Oct 31, 2025 - 14:49 PDT

Mexico SMS Carrier Maintenance - AT&T Nov `3`, `2025` `22:00` - Nov `4`, `2025` `04:00` PST

The AT&T network in Mexico is conducting a planned maintenance from 03 November 2025 at 22:00 PST until 04 November 2025 at 04:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T Mexico handsets.
Posted on Oct 27, 2025 - 17:14 PDT

United States MMS Carrier Partner Maintenance Nov `4`, `2025` `00:00`-`02:00` PST

Our MMS carrier partner in the United States is conducting a planned maintenance from 04 November 2025 at 00:00 PST until 04 November 2025 at 02:00 PST. During the maintenance window, there could be intermittent delays delivering MMS to United States handsets via United States short codes.
Posted on Oct 16, 2025 - 12:19 PDT

United Arab Emirates SMS Carrier Maintenance - Etisalat Nov `4`, `2025` `12:00`-`18:00` PST

The Etisalat network in the United Arab Emirates is conducting a planned maintenance from 04 November 2025 at 12:00 PST until 04 November 2025 at 18:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Etisalat United Arab Emirates handsets.
Posted on Oct 31, 2025 - 14:07 PDT

Spain SMS Carrier Partner Maintenance Nov `4`, `2025` `20:00`-`22:00` PST

Our SMS carrier partner in Spain is conducting a planned maintenance from 04 November 2025 at 20:00 PST until 04 November 2025 at 22:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Spain handsets.
Posted on Oct 28, 2025 - 08:36 PDT

United States SMS and MMS Carrier Maintenance - T-Mobile Nov `4`, `2025` `22:00` - Nov `5`, `2025` `04:00` PST

The T-Mobile network in the United States is conducting a planned maintenance from 04 November 2025 at 22:00 PST until 05 November 2025 at 04:00 PST. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.
Posted on Oct 31, 2025 - 14:49 PDT

Multiple Destination Voice Carrier Partner Maintenance Nov `5`, `2025` `03:00`-`03:45` PST

Our Voice carrier partner in Australia and New Zealand is conducting a planned maintenance from 05 November 2025 at 03:00 PST until 05 November 2025 at 03:45 PST. During the maintenance window, there could be Intermittent delays from and to Twilio Australia and New Zealand phone numbers.
Posted on Oct 26, 2025 - 22:52 PDT

Hong Kong SMS Carrier Partner Maintenance Nov `5`, `2025` `08:00`-`14:00` PST

Our SMS carrier partner in Hong Kong is conducting a planned maintenance from 05 November 2025 at 08:00 PST until 05 November 2025 at 14:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Hong Kong handsets.
Posted on Oct 14, 2025 - 22:00 PDT

Malaysia SMS Carrier Maintenance - Celcom Nov `5`, `2025` `08:00`-`10:00` PST

The Celcom network in Malaysia is conducting a planned maintenance from 05 November 2025 at 08:00 PST until 05 November 2025 at 10:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Celcom Malaysia handsets.
Posted on Oct 06, 2025 - 23:12 PDT

Russia SMS Carrier Maintenance - MegaFon Nov `5`, `2025` `11:00`-`16:00` PST

The MegaFon network in Russia is conducting a planned maintenance from 05 November 2025 at 11:00 PST until 05 November 2025 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon Russia handsets.
Posted on Nov 01, 2025 - 13:01 PDT

Multiple Destination SMS Carrier Partner Maintenance Nov `5`, `2025` `18:00`-`19:00` PST

Our SMS carrier partner in Myanmar, Republic of Serbia, Pakistan, Nepal, Japan and the Philippines is conducting a planned maintenance from 05 November 2025 at 18:00 PST until 05 November 2025 at 19:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Myanmar, Republic of Serbia, Pakistan, Nepal, Japan and Philippines handsets.
Posted on Oct 31, 2025 - 05:59 PDT

United States and Canada Twilio SMS and MMS Maintenance Nov `5`, `2025` `20:00` - Nov `6`, `2025` `00:00` PST

Twilio is conducting a planned maintenance from 05 November 2025 at 20:00 PST until 06 November 2025 at 00:00 PST. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.
Posted on Oct 03, 2025 - 16:47 PDT

Multiple Destination SMS Carrier Partner Maintenance Nov `5`, `2025` `21:00` - Nov `6`, `2025` `05:00` PST

Our SMS carrier partner in Puerto Rico and Guam is conducting a planned maintenance from 05 November 2025 at 21:00 PST until 06 November 2025 at 05:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Puerto Rico and Guam handsets.
Posted on Oct 31, 2025 - 04:51 PDT

Brazil SMS Carrier Partner Maintenance Nov `5`, `2025` `23:00` - Nov `6`, `2025` `02:00` PST

Our SMS carrier partner in Brazil is conducting a planned maintenance from 05 November 2025 at 23:00 PST until 06 November 2025 at 02:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from NEXTEL, TIM, Claro, Vivo, CTBC, Novalink, Cinco, Sercomtel, Twilio, Brisanet Servicos De Telecomunicacoes SA, Telmacell, Cubic Telecom, Unicel, Telemat Cel, VMNO COMUNICACOES DO BRASIL, America Net, Surf Telecom, Datora and Ligue Telecomunicacoes LTDA Brazil handsets via Brazil long codes and short codes.
Posted on Oct 27, 2025 - 14:57 PDT

Multiple Destination Voice Carrier Partner Maintenance Nov `6`, `2025` `03:00`-`03:45` PST

Our Voice carrier partner in Australia and New Zealand is conducting a planned maintenance from 06 November 2025 at 03:00 PST until 06 November 2025 at 03:45 PST. During the maintenance window, there could be Intermittent delays from and to Twilio Australia and New Zealand phone numbers.
Posted on Oct 26, 2025 - 22:52 PDT

Multiple Destination Voice Carrier Partner Maintenance Nov `6`, `2025` `05:00`-`13:00` PST

Our Voice carrier partner in Australia and New Zealand is conducting a planned maintenance from 06 November 2025 at 05:00 PST until 06 November 2025 at 13:00 PST. During the maintenance window, there could be Intermittent delays from and to Twilio Australia and New Zealand phone numbers.
Posted on Oct 23, 2025 - 20:22 PDT

Russia SMS Carrier Maintenance - MegaFon Nov `6`, `2025` `11:00`-`16:00` PST

The MegaFon network in Russia is conducting a planned maintenance from 06 November 2025 at 11:00 PST until 06 November 2025 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon Russia handsets.
Posted on Nov 01, 2025 - 13:04 PDT

United Kingdom SMS Carrier Partner Maintenance Nov `6`, `2025` `15:00`-`22:00` PST

Our SMS carrier partner in the United Kingdom is conducting a planned maintenance from 06 November 2025 at 15:00 PST until 06 November 2025 at 22:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from United Kingdom handsets.
Posted on Oct 27, 2025 - 07:36 PDT

United Kingdom SMS Carrier Maintenance - O2 and Virgin Nov `6`, `2025` `15:00`-`22:00` PST

The O2 and Virgin networks in the United Kingdom are conducting a planned maintenance from 06 November 2025 at 15:00 PST until 06 November 2025 at 22:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from O2 and Virgin United Kingdom handsets.
Posted on Oct 29, 2025 - 07:43 PDT

Multiple Destination SMS Carrier Partner Maintenance Nov `6`, `2025` `21:00` - Nov `7`, `2025` `05:00` PST

Our SMS carrier partner in Puerto Rico and Guam is conducting a planned maintenance from 06 November 2025 at 21:00 PST until 07 November 2025 at 05:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Puerto Rico and Guam handsets.
Posted on Oct 31, 2025 - 04:56 PDT

United States MMS Carrier Partner Maintenance Nov `10`, `2025` `00:00`-`03:00` PST

Our MMS carrier partner in the United States is conducting a planned maintenance from 10 November 2025 at 00:00 PST until 10 November 2025 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering MMS to United States handsets via United States short codes.
Posted on Oct 16, 2025 - 12:30 PDT

Japan SMS Carrier Maintenance - KDDI Nov `10`, `2025` `10:00`-`12:00` PST

The KDDI network in Japan is conducting a planned maintenance from 10 November 2025 at 10:00 PST until 10 November 2025 at 12:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from KDDI Japan handsets.
Posted on Oct 29, 2025 - 08:06 PDT

Vietnam SMS Carrier Partner Maintenance Nov `10`, `2025` `11:00`-`14:00` PST

Our SMS carrier partner in Vietnam is conducting a planned maintenance from 10 November 2025 at 11:00 PST until 10 November 2025 at 14:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Vietnam handsets.
Posted on Oct 27, 2025 - 07:25 PDT

United States MMS Carrier Partner Maintenance Nov `11`, `2025` `00:00`-`03:00` PST

Our MMS carrier partner in the United States is conducting a planned maintenance from 11 November 2025 at 00:00 PST until 11 November 2025 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering MMS to United States handsets via United States short codes.
Posted on Oct 16, 2025 - 12:30 PDT

United States MMS Carrier Partner Maintenance Nov `12`, `2025` `00:00`-`03:00` PST

Our MMS carrier partner in the United States is conducting a planned maintenance from 12 November 2025 at 00:00 PST until 12 November 2025 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering MMS to United States handsets via United States short codes.
Posted on Oct 16, 2025 - 12:31 PDT

Qatar SMS Carrier Maintenance - Vodafone Nov `12`, `2025` `13:00`-`19:00` PST

The Vodafone network in Qatar is conducting a planned maintenance from 12 November 2025 at 13:00 PST until 12 November 2025 at 19:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Vodafone Qatar handsets.
Posted on Oct 29, 2025 - 01:24 PDT

United States and Canada Twilio SMS and MMS Maintenance Nov `12`, `2025` `20:00` - Nov `13`, `2025` `00:00` PST

Twilio is conducting a planned maintenance from 12 November 2025 at 20:00 PST until 13 November 2025 at 00:00 PST. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.
Posted on Oct 03, 2025 - 16:47 PDT

United States MMS Carrier Partner Maintenance Nov `13`, `2025` `00:00`-`03:00` PST

Our MMS carrier partner in the United States is conducting a planned maintenance from 13 November 2025 at 00:00 PST until 13 November 2025 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering MMS to United States handsets via United States short codes.
Posted on Oct 16, 2025 - 12:32 PDT

Japan SMS Carrier Maintenance - KDDI Nov `17`, `2025` `10:00`-`12:00` PST

The KDDI network in Japan is conducting a planned maintenance from 17 November 2025 at 10:00 PST until 17 November 2025 at 12:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from KDDI Japan handsets.
Posted on Oct 29, 2025 - 08:36 PDT

United States and Canada Twilio SMS and MMS Maintenance Nov `19`, `2025` `20:00` - Nov `20`, `2025` `00:00` PST

Twilio is conducting a planned maintenance from 19 November 2025 at 20:00 PST until 20 November 2025 at 00:00 PST. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.
Posted on Oct 03, 2025 - 16:48 PDT

United States and Canada Twilio SMS and MMS Maintenance Nov `25`, `2025` `20:00` - Nov `26`, `2025` `00:00` PST

Twilio is conducting a planned maintenance from 25 November 2025 at 20:00 PST until 26 November 2025 at 00:00 PST. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.
Posted on Oct 06, 2025 - 11:27 PDT

System Metrics Month Week Day

API Response Time - North America

Fetching

API Response Time - Europe

Fetching

Past Incidents

Nov 1, 2025

SMS Delivery Delays and Failures to Bmobile Network in Trinidad and Tobago

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Bmobile Network in Trinidad and Tobago. This incident has been resolved.
Nov 1, 03:13 PDT

Update - We are observing recovery in SMS delivery delays when sending messages to Bmobile Network in Trinidad and Tobago. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 1, 01:17 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Bmobile Network in Trinidad and Tobago. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 31, 23:31 PDT

Update - We still continue to experience SMS delivery delays and failures to Bmobile Network in Trinidad and Tobago. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
Oct 31, 21:56 PDT

Update - We continue to experience SMS delivery delays and failures to Bmobile Network in Trinidad and Tobago. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Oct 31, 14:07 PDT

Update - We continue to experience SMS delivery delays and failures to Bmobile Network in Trinidad and Tobago. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Oct 31, 10:18 PDT

Update - We are still experience SMS delivery delays and failures to Bmobile Network in Trinidad and Tobago. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 31, 08:24 PDT

Investigating - After monitoring for some time, we continue to experience SMS delivery delays and failures to Bmobile Network in Trinidad and Tobago. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Oct 31, 07:28 PDT

Update - We are still observing recovery in SMS delivery delays and failures to Bmobile Network in Trinidad and Tobago. We continue to monitor the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 31, 06:22 PDT

Update - We are still observing recovery in SMS delivery delays and failures to Bmobile Network in Trinidad and Tobago. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 31, 04:26 PDT

Monitoring - We are observing recovery in SMS delivery delays and failures to Bmobile Network in Trinidad and Tobago. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 30, 10:52 PDT

Update - We are continuing to investigate this issue.
Oct 30, 00:07 PDT

Update - We are still experiencing SMS delivery delays and failures to Bmobile Network in Trinidad and Tobago. Our engineers have been working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Oct 29, 17:46 PDT

Update - We are still experiencing SMS delivery delays and failures to Bmobile Network in Trinidad and Tobago. Our engineers have been working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Oct 26, 02:35 PDT

Update - We are still experiencing SMS delivery delays and failures to Bmobile Network in Trinidad and Tobago. Our engineers have been working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Oct 25, 18:40 PDT

Update - We are still experiencing SMS delivery delays and failures to Bmobile Network in Trinidad and Tobago. Our engineers have been working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 25, 14:55 PDT

Update - We continue to experience SMS delivery delays and failures to Bmobile Network in Trinidad and Tobago. Our engineers continue working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 25, 13:00 PDT

Investigating - We are experiencing SMS delivery delays and failures to Bmobile Network in Trinidad and Tobago. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 1 hour or as soon as more information becomes available.
Oct 25, 12:12 PDT

Oct 31, 2025

SMS Delivery Delays to MobiFone Network in Vietnam via a Subset of Long Code Numbers & Alphanumeric Senders

Resolved - We are no longer experiencing SMS delivery delays to MobiFone network in Vietnam via a subset of long code numbers & alphanumeric senders. This incident has been resolved.
Oct 31, 18:23 PDT

Update - We continue to observe recovery in SMS delivery delays when sending messages to MobiFone network in Vietnam via a subset of long code numbers & alphanumeric senders. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 31, 16:34 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to MobiFone network in Vietnam via a subset of long code numbers & alphanumeric senders. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 31, 14:32 PDT

Update - We are still experiencing SMS delivery delays to MobiFone network in Vietnam via a subset of long code numbers & alphanumeric senders. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 31, 10:55 PDT

Update - We continue to experience SMS delivery delays to MobiFone network in Vietnam via a subset of long code numbers & alphanumeric senders. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 31, 08:58 PDT

Investigating - We are experiencing SMS delivery delays to MobiFone network in Vietnam via a subset of long code numbers & alphanumeric senders. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 31, 07:58 PDT

SMS Delivery Failures From Multiple Networks in Switzerland to Twilio Numbers

Resolved - We are no longer experiencing SMS delivery failures from multiple networks in Switzerland towards Twilio numbers.. This incident has been resolved.
Oct 31, 15:45 PDT

Monitoring - We are observing successful SMS delivery from multiple networks in Switzerland towards Twilio numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 31, 13:44 PDT

Update - We are still experiencing SMS delivery failures when receiving messages from multiple networks in Switzerland towards Twilio numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Oct 31, 12:28 PDT

Update - We are still experiencing SMS delivery failures when receiving messages from multiple networks in Switzerland towards Twilio numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 31, 10:31 PDT

Investigating - We are experiencing SMS delivery failures when receiving messages from multiple networks in Switzerland towards Twilio numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Oct 31, 09:28 PDT

MMS Delivery Delays to Bell Network in Canada for a Subset of Long Codes

Resolved - We are no longer experiencing MMS delivery delays when sending messages to Bell network in Canada for a subset of long codes. This incident has been resolved.
Oct 31, 15:38 PDT

Monitoring - We are observing recovery in MMS delivery delays when sending messages to Bell network in Canada for a subset of long codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 31, 13:38 PDT

Update - We are still experiencing MMS delivery delays when sending messages to Bell network in Canada for a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 31, 11:58 PDT

Investigating - We are experiencing MMS delivery delays when sending messages to Bell network in Canada for a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 31, 11:02 PDT

Russia SMS Carrier Maintenance - Sberbank Mobile

Completed - The scheduled maintenance has been completed.
Oct 31, 14:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 13:30 PDT

Scheduled - The Sberbank Mobile network in Russia is conducting a planned maintenance from 31 October 2025 at 13:30 PDT until 31 October 2025 at 14:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Sberbank Mobile Russia handsets.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Oct 31, 11:52 PDT

SMS Delivery Delays and Failures to Asia Cell Network in Iraq

Resolved - We are no longer experiencing SMS delivery delays and failures when sending messages to Asia Cell network in Iraq. This incident has been resolved.
Oct 31, 14:04 PDT

Monitoring - We are observing recovery in SMS delivery delays and failures when sending messages to Asia Cell network in Iraq. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 31, 12:04 PDT

Update - We continue to experience SMS delivery delays and failures when sending to Asia Cell network in Iraq. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 31, 10:08 PDT

Investigating - We are experiencing SMS delivery delays and failures when sending to Asia Cell network in Iraq. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Oct 31, 09:12 PDT

Thailand Voice Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Oct 31, 12:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 10:00 PDT

Scheduled - Our Voice carrier partner in Thailand is conducting a planned maintenance from 31 October 2025 at 10:00 PDT until 31 October 2025 at 12:00 PDT. During the maintenance window, there could be intermittent call disconnects or call failures from and to subset of Twilio Thailand mobile and landline phone numbers.
Oct 27, 07:35 PDT

Intermittent Silence on Calls Due to ConversationRelay WebSocket Issue

Resolved - Twilio ConversationRelay was degraded for 32 hours and 13 minutes between 2:49 PM on 10/28/2025 and 11:02 AM Pacific Time on 10/30/2025. During this period, customers may have experienced silence on calls when audio data sent via the websocket server was not converted to speech as expected after the caller barged in and interrupted. The issue has now been resolved.
Oct 31, 11:23 PDT

Monitoring - Our engineers are currently investigating the customer impact of a retroactive issue with our ConversationRelay product. We will follow up and provide customer impact details within 2 hours.
Oct 31, 09:42 PDT

United Kingdom SMS Carrier Partner Maintenance

Completed - Apologies for the inconvenience. The maintenance has been postponed, we will share the new dates once they are confirmed.
Oct 31, 08:50 PDT

Scheduled - Our SMS carrier partner in the United Kingdom is conducting a planned maintenance from 03 November 2025 at 13:00 PST until 03 November 2025 at 22:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from United Kingdom handsets.
Oct 24, 07:44 PDT

SMS Delivery Delays to Altan Redes Network in Mexico

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Altan Redes network in Mexico. This incident has been resolved.
Oct 31, 08:30 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Altan Redes network in Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 31, 06:34 PDT

Update - We are still experiencing SMS delivery delays to Altan Redes network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 31, 02:59 PDT

Update - We are still experiencing SMS delivery delays to Altan Redes network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 31, 01:06 PDT

Investigating - We are experiencing SMS delivery delays to Altan Redes network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 31, 00:05 PDT

United States SMS and MMS Carrier Maintenance - T-Mobile

Completed - The scheduled maintenance has been completed.
Oct 31, 05:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 19:00 PDT

Scheduled - The T-Mobile network in the United States is conducting a planned maintenance from 30 October 2025 at 19:00 PDT until 31 October 2025 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.
Oct 25, 08:27 PDT

Messages not Retrievable via the Messaging Logs API or Visible in the Messaging Console

Resolved - Some messages created between 05:30 and 05:40 UTC on Oct 28 may not be retrievable via the Messaging Logs API or visible in the Messaging Console. Message delivery was not affected. This incident has been resolved
Oct 31, 04:19 PDT

Update in Reference to Previous Incident 'Outbound Call Failure to a Subset of Hungary Phone Numbers'

Resolved - In reference to previous incident https://status.twilio.com/incidents/2m0wy7gyl7bx, Following an amendment to Decree 4/2012 (I.24), calls made to Hungary using fixed or geographic numbers (like +36 1-9...) as a CLI are now likely to be blocked by local carriers, as of October 15, 2025. This will expand to mobile numbers (like +36 20, 30, 70...) starting June 1, 2026.

This means calls made with Transit Caller ID and Verified Caller ID will be delivered by Twilio on a best-effort basis when you're using a Hungarian CLI.

Recommended steps:
- For calls made into Hungary using Verified Caller ID or Transit Caller ID avoid using Hungarian numbers (+36 1-9… and +36 20, 30, 70...) as your CLI as the calls are likely to be blocked.
- If a Hungary CLI isn’t a priority for your use case, use a non-Hungarian CLI like your main business or international service number. If you need one, you can quickly get a United States (+1) number right in the Twilio Console to use for these calls.

If you observe abnormal failure patterns, please reach out to Twilio Support for further assistance.
Oct 31, 04:16 PDT

US SMS and MMS Carrier Maintenance - Small US Carriers

Completed - The scheduled maintenance has been completed.
Oct 31, 03:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 20:20 PDT

Scheduled - A subset of small networks in the US are conducting an emergency maintenance from 30 October 2025 at 20:20 PDT until 31 October 2025 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from small US carriers handsets.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Oct 30, 20:07 PDT

SMS Delivery Report Delays to Verizon Wireless Network in the US for a Subset of Short Code and Toll Free number

Resolved - We are no longer experiencing delivery reports delays to Verizon Wireless network in the US for a subset short codes but also toll free numbers. This incident has been resolved.
Oct 31, 02:08 PDT

Update - We are still observing recovery in delivery reports to Verizon Wireless network in the US for a subset short codes but also toll free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 31, 00:19 PDT

Update - We are observing recovery in delivery reports to Verizon Wireless network in the US for a subset short codes but also toll free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 30, 22:32 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Verizon Wireless via short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 30, 18:32 PDT

Identified - We have identified that this incident is impacting Delivery Reports to Verizon Wireless Network in the US for a Subset Short Codes but also Toll Free numbers, we can confirm that Message delivery is not impacted, just delivery reports. Our engineers are working with our carrier partner to verify improvements and followup with providers. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 30, 16:32 PDT

Update - We have identified that this incident is impacting Delivery Reports to Verizon Wireless Network in the US for a Subset Short Codes but also Toll Free numbers, we can confirm that Message delivery is not impacted, just delivery reports. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 30, 16:27 PDT

Update - We are still experiencing SMS delivery delays when sending messages to Verizon Wireless via Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 30, 15:55 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to Verizon Wireless via Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 30, 15:05 PDT

Oct 30, 2025

United Kingdom SMS Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Oct 30, 23:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 16:00 PDT

Scheduled - Our SMS carrier partner in the United Kingdom is conducting a planned maintenance from 30 October 2025 at 16:00 PDT until 30 October 2025 at 23:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United Kingdom handsets.
Oct 27, 07:36 PDT

United Kingdom Account Security Carrier Partner Maintenance - Three

Completed - The scheduled maintenance has been completed.
Oct 30, 21:05 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 17:35 PDT

Scheduled - Our carrier partner Three United Kingdom is conducting a planned maintenance from 30 October 2025 at 17:35 PDT until 30 October 2025 at 21:05 PDT. During the maintenance window, there could be intermittent API request failures for Three United Kingdom customers.

Impacted Products: Lookup SIM Swap, Lookup Identity Match, Legacy Identity MatchAndAttributes
Oct 28, 04:59 PDT

Russia SMS Carrier Maintenance - MegaFon

Completed - The scheduled maintenance has been completed.
Oct 30, 17:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 13:00 PDT

Scheduled - The MegaFon network in Russia is conducting a planned maintenance from 30 October 2025 at 13:00 PDT until 30 October 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon Russia handsets.
Oct 27, 14:50 PDT

Russia SMS Carrier Maintenance - Beeline

Completed - The scheduled maintenance has been completed.
Oct 30, 17:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 13:01 PDT

Scheduled - The Beeline network in Russia is conducting a planned maintenance from 30 October 2025 at 13:00 PDT until 30 October 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Beeline Russia handsets.
Oct 29, 12:31 PDT

SMS Delivery Delays to Mexico

Resolved - We are no longer experiencing MMS/SMS delivery delays when sending messages to Mexico. This incident has been resolved.
Oct 30, 16:13 PDT

Update - We are still experiencing SMS delivery delays when sending messages to Mexico-Altan-334-140. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 30, 15:09 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to Mexico-Altan-334-140. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 30, 14:14 PDT

SMS Delivery Delays to OneNZ / Vodafone Networks in New Zealand via Subset of Short-codes

Resolved - We are no longer experiencing SMS delivery delays when sending messages to to OneNZ / Vodafone networks in New Zealand via subset of Short-codes. This incident has been resolved.
Oct 30, 15:39 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to to OneNZ / Vodafone networks in New Zealand via subset of Short-codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 30, 13:51 PDT

Update - We continue investigating SMS delivery delays when sending messages to OneNZ / Vodafone networks in New Zealand via subset of Short-codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 30, 10:53 PDT

Update - We continue investigating SMS delivery delays when sending messages to OneNZ / Vodafone networks in New Zealand via subset of Short-codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 30, 09:21 PDT

Update - We are experiencing SMS delivery delays when sending messages to to OneNZ / Vodafone networks in New Zealand via subset of Short-codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 30, 07:53 PDT

Investigating - Our monitoring systems have detected a potential issue with SMS in New Zealand. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Oct 30, 07:41 PDT

Multiple Destination Voice Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Oct 30, 14:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 04:30 PDT

Scheduled - Our Voice carrier partner in Australia and New Zealand is conducting a planned maintenance from 30 October 2025 at 04:30 PDT until 30 October 2025 at 14:30 PDT. During the maintenance window, there could be Intermittent delays from and to Twilio Australia and New Zealand phone numbers.
Oct 16, 17:05 PDT

Outbound Call Failure to a Subset of Hungary Phone Numbers

Resolved - Following an amendment to Decree 4/2012 (I.24), calls made to Hungary using fixed or geographic numbers (like +36 1-9...) as a CLI are now likely to be blocked by local carriers, as of October 15, 2025. This will expand to mobile numbers (like +36 20, 30, 70...) starting June 1, 2026.

This means calls made with Transit Caller ID and Verified Caller ID will be delivered by Twilio on a best-effort basis when you're using a Hungarian CLI.

Recommended steps:
- For calls made into Hungary using Verified Caller ID or Transit Caller ID avoid using Hungarian numbers (+36 1-9… and +36 20, 30, 70...) as your CLI as the calls are likely to be blocked.
- If a Hungary CLI isn’t a priority for your use case, use a non-Hungarian CLI like your main business or international service number. If you need one, you can quickly get a United States (+1) number right in the Twilio Console to use for these calls.

If you observe abnormal failure patterns, please reach out to Twilio Support for further assistance.
Oct 30, 14:18 PDT

Update - Our carrier partner has informed us that the Hungarian regulator NMHH has begun enforcing Decree 4/2012 (I.24.), which introduces new screening and blocking obligations for calls terminating in Hungary via international interconnection points that present Hungarian Caller IDs.

To avoid disruptions in call delivery to Hungarian destinations, we recommend the following actions:

Recommended Steps:

- Avoid using Hungarian CLIs (+36 numbers) as Caller IDs on calls into Hungary unless you have a valid domestic interconnection or roaming agreement to justify their use.
- Where possible, use non-Hungarian CLIs, such as your main business number or an international service number.
You can quickly provision U.S. numbers (+1) in the Twilio Console and use those for calls to Hungarian recipients.
- Monitor your call completion rates to Hungarian destinations.

If you observe abnormal failure patterns, please reach out to Twilio Support for further assistance.

We’ll provide another update in 24 hours or sooner as more information becomes available.
Oct 29, 23:06 PDT

Update - Our carrier partner has informed us that the Hungarian regulator NMHH has begun enforcing Decree 4/2012 (I.24.), which introduces new screening and blocking obligations for calls terminating in Hungary via international interconnection points that present Hungarian Caller IDs.

To avoid disruptions in call delivery to Hungarian destinations, we recommend the following actions:

Recommended Steps:

- Avoid using Hungarian CLIs (+36 numbers) as Caller IDs on calls into Hungary unless you have a valid domestic interconnection or roaming agreement to justify their use.
- Where possible, use non-Hungarian CLIs, such as your main business number or an international service number.
You can quickly provision U.S. numbers (+1) in the Twilio Console and use those for calls to Hungarian recipients.
- Monitor your call completion rates to Hungarian destinations.

If you observe abnormal failure patterns, please reach out to Twilio Support for further assistance.

We’ll provide another update on 10/20/2025 at 12:00 PM PT or sooner as more information becomes available.
Oct 19, 22:35 PDT

Update - Our carrier partner has informed us that the Hungarian regulator NMHH has begun enforcing Decree 4/2012 (I.24.), which introduces new screening and blocking obligations for calls terminating in Hungary via international interconnection points that present Hungarian Caller IDs.

To avoid disruptions in call delivery to Hungarian destinations, we recommend the following actions:

Recommended Steps:

- Avoid using Hungarian CLIs (+36 numbers) as Caller IDs on calls into Hungary unless you have a valid domestic interconnection or roaming agreement to justify their use.
- Where possible, use non-Hungarian CLIs, such as your main business number or an international service number.
You can quickly provision U.S. numbers (+1) in the Twilio Console and use those for calls to Hungarian recipients.
- Monitor your call completion rates to Hungarian destinations.

If you observe abnormal failure patterns, please reach out to Twilio Support for further assistance.

We’ll provide another update on 10/20/2025 at 12:00 PM PT or sooner as more information becomes available.
Oct 18, 22:34 PDT

Identified - Our carrier partner has informed us that the Hungarian regulator NMHH has begun enforcing Decree 4/2012 (I.24.), which introduces new screening and blocking obligations for calls terminating in Hungary via international interconnection points that present Hungarian Caller IDs.

To avoid disruptions in call delivery to Hungarian destinations, we recommend the following actions:

Recommended Steps:

- Avoid using Hungarian CLIs (+36 numbers) as Caller IDs on calls into Hungary unless you have a valid domestic interconnection or roaming agreement to justify their use.
- Where possible, use non-Hungarian CLIs, such as your main business number or an international service number.
You can quickly provision U.S. numbers (+1) in the Twilio Console and use those for calls to Hungarian recipients.
- Monitor your call completion rates to Hungarian destinations.

If you observe abnormal failure patterns, please reach out to Twilio Support for further assistance.

We’ll provide another update on 10/20/2025 at 12:00 PM PT or sooner as more information becomes available.
Oct 16, 22:37 PDT

Update - We continue to observe a subset of outbound call failures to Hungary phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Oct 16, 14:39 PDT

Update - We continue to observe a subset of outbound call failures to Hungary phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
Oct 15, 22:39 PDT

Update - We continue to observe a subset of outbound call failures to Hungry phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Oct 15, 14:34 PDT

Update - We are observing a subset of outbound call failures to Hungry phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Oct 15, 10:34 PDT

Update - We are observing a subset of outbound call failures to Hungry phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 15, 08:33 PDT

Update - We are observing a subset of outbound call failures to Hungry phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Oct 15, 07:34 PDT

Investigating - Our monitoring systems have detected a potential issue with calls failing to Hungry. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Oct 15, 07:28 PDT

SMS Delivery Delays to MTN in Benin & Nigeria

Resolved - We are no longer experiencing when sending messages to MTN in Benin & Nigeria. This incident has been resolved.
Oct 30, 12:49 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to MTN in Benin & Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 30, 11:05 PDT

Update - We continue investigating SMS delivery delays when sending messages to MTN in Benin & Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
Oct 30, 09:34 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to MTN in Benin & Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 30, 08:34 PDT

SMS Delivery Report Delays to Etisalat and du in United Arab Emirates Via Subset Of Registered Sender ID

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Etisalat and du in United Arab Emirates. This incident has been resolved.
Oct 30, 11:34 PDT

Update - We are continuing to monitor the recovery in delivery report delays when sending messages to Etisalat and du in United Arab Emirates. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 30, 11:20 PDT

Monitoring - We are observing recovery in delivery report delays when sending messages to Etisalat and du in United Arab Emirates. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 30, 07:19 PDT

Update - We continue experiencing SMS delivery delays when sending messages to Etisalat and du in United Arab Emirates. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 30, 04:41 PDT

Update - We continue experiencing SMS delivery delays when sending messages to Etisalat and du in United Arab Emirates. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 30, 03:00 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to Etisalat and du in United Arab Emirates. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 30, 02:16 PDT

United States SMS and MMS Carrier Maintenance - T-Mobile

Completed - The scheduled maintenance has been completed.
Oct 30, 05:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 19:00 PDT

Scheduled - The T-Mobile network in the United States is conducting a planned maintenance from 29 October 2025 at 19:00 PDT until 30 October 2025 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.
Oct 25, 08:27 PDT

Canada Account Security Service Partner Maintenance

Completed - The scheduled maintenance has been completed.
Oct 30, 03:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 21:00 PDT

Scheduled - Our service partner is conducting a planned maintenance from 29 October 2025 at 21:00 PDT until 30 October 2025 at 03:00 PDT. During the maintenance window, there could be intermittent API request failures for the following carrier and country: Bell Canada.

Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes, Lookup Line Type Intelligence [Twilio API]
Oct 24, 15:36 PDT

United States MMS Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Oct 30, 02:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 01:00 PDT

Scheduled - Our MMS carrier partner in the United States is conducting a planned maintenance from 30 October 2025 at 01:00 PDT until 30 October 2025 at 02:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to United States handsets via subset of United States short codes.
Oct 16, 12:17 PDT

United States SMS Carrier Maintenance - AT&T

Completed - The scheduled maintenance has been completed.
Oct 30, 01:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 23:00 PDT

Scheduled - The AT&T network in the United States is conducting a planned maintenance from 29 October 2025 at 23:00 PDT until 30 October 2025 at 01:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T United States handsets.
Oct 28, 08:13 PDT

Indonesia SMS Carrier Maintenance - Three and Indosat

Completed - The scheduled maintenance has been completed.
Oct 30, 01:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 21:00 PDT

Scheduled - The Three and Indosat networks in Indonesia are conducting a planned maintenance from 29 October 2025 at 21:00 PDT until 30 October 2025 at 01:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Three and Indosat Indonesia handsets.
Oct 15, 02:28 PDT

United States and Canada Twilio SMS and MMS Maintenance

Completed - The scheduled maintenance has been completed.
Oct 30, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 20:00 PDT

Scheduled - Twilio is conducting a planned maintenance from 29 October 2025 at 20:00 PDT until 30 October 2025 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.
Sep 5, 15:35 PDT

Oct 29, 2025

SMS Delivery Delays to China Mobile in China

Resolved - We are no longer experiencing SMS Delivery Delays to China Mobile in China. This incident has been resolved.
Oct 29, 23:00 PDT

Monitoring - We are observing recovery in SMS Delivery Delays to China Mobile in China. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 29, 20:59 PDT

Investigating - We are experiencing SMS Delivery Delays to China Mobile in China. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 29, 20:20 PDT

SMS Delivery Delays to Google Voice in United States of America via Subset of Shortcodes

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Google Voice in United States of America. This incident has been resolved.
Oct 29, 22:21 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Google Voice in United States of America. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 29, 20:24 PDT

Update - We continue experiencing SMS delivery delays when sending messages to Google Voice in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 29, 17:50 PDT

Update - We continue experiencing SMS delivery delays when sending messages to Google Voice in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 29, 16:04 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to Google Voice in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 29, 15:01 PDT

SMS Delivery Delays to Algar Telecom (CTBC) in Brazil

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Algar Telecom (CTBC) in Brazil. This incident has been resolved.
Oct 29, 21:50 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Algar Telecom (CTBC) in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 29, 20:16 PDT

Update - We are experiencing SMS delivery delays when sending messages to Algar Telecom (CTBC) in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 29, 18:29 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to Algar Telecom (CTBC) in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 29, 17:44 PDT

United Kingdom Account Security Carrier Partner Maintenance - Three

Completed - The scheduled maintenance has been completed.
Oct 29, 20:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 16:10 PDT

Scheduled - Our carrier partner Three United Kingdom is conducting a planned maintenance from 29 October 2025 at 16:10 PDT until 29 October 2025 at 20:01 PDT. During the maintenance window, there could be intermittent API request failures for Three United Kingdom customers.

Impacted Products: Lookup SIM Swap, Lookup Identity Match, Legacy Identity MatchAndAttributes
Oct 28, 03:07 PDT

Russia SMS Carrier Maintenance - MegaFon

Completed - The scheduled maintenance has been completed.
Oct 29, 17:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 13:01 PDT

Scheduled - The MegaFon network in Russia is conducting a planned maintenance from 29 October 2025 at 13:00 PDT until 29 October 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon Russia handsets.
Oct 27, 14:50 PDT

Russia SMS Carrier Maintenance - Tele2

Completed - The scheduled maintenance has been completed.
Oct 29, 17:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 13:00 PDT

Scheduled - The Tele2 network in Russia is conducting a planned maintenance from 29 October 2025 at 13:00 PDT until 29 October 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
Sep 29, 15:54 PDT

United Kingdom Account Security Carrier Partner Maintenance - Three

Completed - The scheduled maintenance has been completed.
Oct 29, 16:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 15:00 PDT

Scheduled - Our carrier partner Three United Kingdom is conducting a planned maintenance from 29 October 2025 at 15:00 PDT until 29 October 2025 at 16:00 PDT. During the maintenance window, there could be intermittent API request failures for Three United Kingdom customers.

Impacted Products: Verify Silent Network Auth, Lookup SIM Swap, Lookup Identity Match, Legacy Identity MatchAndAttributes
Oct 20, 08:05 PDT

MMS Delivery Delays to Cingular Wireless (AT&T) in United States of America via Subset of Longcodes

Resolved - We are no longer experiencing MMS delivery delays when sending messages to Cingular Wireless (AT&T) in United States of America. This incident has been resolved.
Oct 29, 14:15 PDT

Update - We are observing recovery in MMS delivery delays when sending messages to Cingular Wireless (AT&T) in United States of America via a subset of longcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 29, 14:02 PDT

Monitoring - We are observing recovery in MMS delivery delays when sending messages to Cingular Wireless (AT&T) in United States of America via a subset of longcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 29, 05:52 PDT

Investigating - We are experiencing MMS delivery delays when sending messages to Cingular Wireless (AT&T) in United States of America via a subset of longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 29, 05:08 PDT

Issue with port-in requests

Resolved - Users should no longer receive incorrect error messages or rejections when submitting a port-in request. This incident has been resolved.
Oct 29, 13:40 PDT

Investigating - We are aware of an issue where customers are incorrectly receiving error messages or getting rejected when submitting port-in requests. Teams are working to resolve the issue.
Oct 29, 13:03 PDT

Flex Insights Historical Reporting Platform Outage

Resolved - We are no longer experiencing an outage with our Flex Insights Historical Reporting platform. This incident has been resolved.
Oct 29, 13:18 PDT

Update - We are currently experiencing an outage with our Flex Insights Historical Reporting platform due to an issue with our BI vendor. We will provide further updates in 1 hour or as they become available.
Oct 29, 12:19 PDT

Investigating - We are currently investigating an issue with Flex Insights. We will provide another update in 1 hour or as soon as more information is available.
Oct 29, 12:15 PDT

SMS Delivery Delays and Failures to Globe in Philippines

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Globe in Philippines. This incident has been resolved.
Oct 29, 13:12 PDT

Investigating - We are experiencing SMS delivery delays and failures to Globe in Philippines . Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 29, 11:44 PDT

SMS Delivery Delays to Small US Carriers in United States of America for a Subset of Toll Free Numbers

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Small US Carriers in United States of America for a Subset of Toll Free Numbers. This incident has been resolved.
Oct 29, 12:46 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Small US Carriers in United States of America for a Subset of Toll Free Numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 29, 10:41 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to Small US Carriers in United States of America for a Subset of Toll Free Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 29, 09:41 PDT

SMS Delivery Failures to Airtel in Nigeria and Uganda

Resolved - We are no longer experiencing SMS delivery failures when sending to Airtel in Nigeria and Uganda. This incident has been resolved.
Oct 29, 06:47 PDT

Monitoring - We are observing successful SMS delivery when sending to Airtel in Nigeria and Uganda. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 29, 04:47 PDT

Update - We continue to experience SMS delivery failures when sending to Airtel in Nigeria and Uganda. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 29, 03:04 PDT

Investigating - We are experiencing SMS delivery failures sending to Airtel in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Oct 29, 02:16 PDT

United States SMS and MMS Carrier Maintenance - T-Mobile

Completed - The scheduled maintenance has been completed.
Oct 29, 05:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 19:00 PDT

Scheduled - The T-Mobile network in the United States is conducting a planned maintenance from 28 October 2025 at 19:00 PDT until 29 October 2025 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.
Oct 24, 13:22 PDT

SMS Delivery Report Delays to Personal Network in Paraguay

Resolved - We are no longer experiencing delays in receiving message delivery reports when sending SMS to Personal Network in Paraguay. This incident has been resolved.
Oct 29, 03:26 PDT

Monitoring - We are observing recovery in receiving message delivery reports when sending SMS to Personal Network in Paraguay. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 29, 01:47 PDT

Update - We continue to experience delays in receiving message delivery reports when sending SMS to Personal Network in Paraguay. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 29, 00:08 PDT

Investigating - We are experiencing delays in receiving message delivery reports when sending SMS to Personal Network in Paraguay. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Oct 28, 23:27 PDT

Brazil SMS Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Oct 29, 03:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 00:00 PDT

Scheduled - Our SMS carrier partner in Brazil is conducting a planned maintenance from 29 October 2025 at 00:00 PDT until 29 October 2025 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from NEXTEL, TIM, Claro, Vivo, CTBC, Novalink, Cinco, Sercomtel, Twilio, Brisanet Servicos De Telecomunicacoes SA, Telmacell, Cubic Telecom, Unicel, Telemat Cel, VMNO COMUNICACOES DO BRASIL, America Net, Surf Telecom, Datora and Ligue Telecomunicacoes LTDA Brazil handsets via Brazil long codes and short codes.
Oct 27, 14:56 PDT

United States MMS Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Oct 29, 03:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 23:00 PDT

Scheduled - Our MMS carrier partner in the United States is conducting a planned maintenance from 28 October 2025 at 23:00 PDT until 29 October 2025 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to and from Viaero Wireless, Nex-Tech Wireless, Chat Mobility/GCI, C-Spire, Dish Network, Google Voice, Comcast SMS Enabled, New Cell, AT&T, T-Mobile and Verizon United States handsets via United States long codes and short codes.
Oct 17, 15:46 PDT

United States SMS and MMS Carrier Maintenance - Verizon

Completed - The scheduled maintenance has been completed.
Oct 29, 02:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 21:00 PDT

Scheduled - The Verizon network in the United States is conducting a planned maintenance from 28 October 2025 at 21:00 PDT until 29 October 2025 at 02:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to Verizon United States handsets when sending via long codes and short codes.
Oct 22, 22:51 PDT

Oct 28, 2025

United Kingdom Account Security Carrier Partner Maintenance - Three

Completed - The scheduled maintenance has been completed.
Oct 28, 23:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 22:00 PDT

Scheduled - Our carrier partner Three United Kingdom is conducting a planned maintenance from 28 October 2025 at 22:00 PDT until 28 October 2025 at 23:30 PDT. During the maintenance window, there could be intermittent API request failures for Three United Kingdom customers.

Impacted Products: Verify Silent Network Auth, Lookup SIM Swap, Lookup Identity Match, Legacy Identity MatchAndAttributes
Oct 21, 08:42 PDT

United Kingdom Account Security Carrier Partner Maintenance - Vodafone

Completed - The scheduled maintenance has been completed.
Oct 28, 20:45 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 16:00 PDT

Scheduled - Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 28 October 2025 at 16:00 PDT until 28 October 2025 at 20:45 PDT. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers.

Impacted Products: Lookup Identity Match, Legacy Identity MatchAndAttributes

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Oct 28, 01:43 PDT

SMS Delivery Delays & Failures to Lycamobile Network in Germany

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Lycamobile Network in Germany. This incident has been resolved.
Oct 28, 19:43 PDT

Update - We continue to experience SMS delivery delays when sending messages to the Lycamobile Network in Germany. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Oct 28, 00:15 PDT

Update - We continue to experience SMS delivery delays when sending messages to Lycamobile Network in Germany. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Oct 26, 00:10 PDT

Update - We continue to experience SMS delivery delays when sending messages to Lycamobile Network in Germany. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Oct 22, 08:30 PDT

Update - We continue to experience SMS delivery delays when sending messages to Lycamobile Network in Germany. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Oct 22, 00:36 PDT

Update - We continue to experience SMS delivery delays when sending messages to Lycamobile Network in Germany. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 21, 20:35 PDT

Update - We continue to experience SMS delivery delays when sending messages to Lycamobile Network in Germany. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 21, 20:31 PDT

Update - We continue to experience SMS delivery delays when sending messages to Lycamobile Network in Germany. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 21, 18:39 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to Lycamobile Network in Germany. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 21, 17:45 PDT

Russia SMS Carrier Maintenance - MTS

Completed - The scheduled maintenance has been completed.
Oct 28, 19:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 14:00 PDT

Scheduled - The MTS network in Russia is conducting a planned maintenance from 28 October 2025 at 14:00 PDT until 28 October 2025 at 19:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MTS Russia handsets.
Oct 23, 14:20 PDT

SMS Delivery Delays to multiple networks in Mexico for a subset of Local Long Codes

Resolved - We are no longer experiencing SMS delivery delays to multiple networks in Mexico for a subset of Local Long Codes. This incident has been resolved.
Oct 28, 17:12 PDT

Monitoring - We are observing recovery in SMS delivery delays to multiple networks in Mexico for a subset of Local Long Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 28, 15:25 PDT

Investigating - We are experiencing SMS delivery delays to multiple networks in Mexico for a subset of Local Long Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 28, 14:41 PDT

Russia SMS Carrier Maintenance - Beeline

Completed - The scheduled maintenance has been completed.
Oct 28, 17:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 14:01 PDT

Scheduled - The Beeline network in Russia is conducting a planned maintenance from 28 October 2025 at 14:00 PDT until 28 October 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Beeline Russia handsets.
Oct 27, 07:13 PDT

MMS Delivery Delays to Cingular Wireless (AT&T) in United States of America via a Subset of Longcodes

Resolved - We are no longer experiencing MMS/SMS delivery delays when sending messages to Cingular Wireless (AT&T) in United States of America via a subset of longcodes. This incident has been resolved.
Oct 28, 13:56 PDT

Monitoring - We are observing successful MMS delivery delays when sending messages to Cingular Wireless (AT&T) in United States of America via a subset of longcodes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 28, 12:15 PDT

Update - We continue to experience MMS delivery delays when sending messages to Cingular Wireless (AT&T) in the United States of America via a subset of longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 28, 11:52 PDT

SMS Delivery Delays to Algar Telecom Network in Brazil

Resolved - We are no longer experiencing SMS Delivery Delays to Algar Telecom Network in Brazil. This incident has been resolved.
Oct 28, 13:49 PDT

Monitoring - We are observing recovery in SMS Delivery Delays to Algar Telecom Network in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 28, 12:40 PDT

Investigating - We are experiencing SMS Delivery Delays to Algar Telecom Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 28, 11:10 PDT

Update - We continue to observe recovery in SMS delivery delays when sending messages to Algar Telecom Network in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 28, 09:11 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Algar Telecom Network in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 28, 07:10 PDT

Update - We continue experiencing SMS Delivery Delays to Algar Telecom Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Oct 28, 05:35 PDT

Update - We continue experiencing SMS Delivery Delays to Algar Telecom Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 28, 01:36 PDT

Update - We continue experiencing SMS Delivery Delays to Algar Telecom Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 27, 23:46 PDT

Investigating - We are experiencing SMS Delivery Delays to Algar Telecom Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 27, 22:40 PDT

Japan SMS Carrier Maintenance - KDDI

Completed - The scheduled maintenance has been completed.
Oct 28, 13:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 10:00 PDT

Scheduled - The KDDI network in Japan is conducting a planned maintenance from 28 October 2025 at 10:00 PDT until 28 October 2025 at 13:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from KDDI Japan handsets.
Oct 13, 09:43 PDT

SMS Delivery Delays to Xphone Network in Israel

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Xphone Network in Israel. This incident has been resolved.
Oct 28, 11:49 PDT

Update - We continue to observe recovery in SMS delivery delays when sending messages to Xphone Network in Israel. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 28, 11:44 PDT

Update - We are still observing recovery in SMS delivery delays when sending messages to Xphone Network in Israel. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 28, 09:44 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Xphone Network in Israel. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 28, 07:42 PDT

Update - We are experiencing SMS delivery delays when sending messages to Xphone Network in Israel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 28, 06:31 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to Xphone Network in Israel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 28, 05:32 PDT

MMS Delivery Delays to Multiple US Networks Via Subset of Shortcodes

Resolved - We are no longer experiencing MMS delivery delays when sending messages to multiple US networks via a Subset of Short-codes. This incident has been resolved.
Oct 28, 07:37 PDT

Update - We continue observing successful MMS delivery when sending messages to multiple US networks via a Subset of Shortcodes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 28, 05:37 PDT

Update - We continue observing successful MMS delivery delays when sending messages to multiple US networks via a Subset of Shortcodes.. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 28, 00:14 PDT

Monitoring - We are observing successful MMS delivery delays when sending messages to multiple US networks via a Subset of Shortcodes.. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 27, 18:12 PDT

Investigating - We are experiencing MMS delivery delays when sending messages to multiple US networks via a Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 27, 17:08 PDT

AccSec US T-Mobile API Issue

Resolved - AccSec US T-Mobile API issue has been resolved and it is operating normally at this time.
Oct 28, 05:25 PDT

Monitoring - AccSec US T-Mobile API is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Oct 28, 03:46 PDT

Update - Our engineering team continues to actively investigate issues with AccSec - US T-Mobile API Errors. We will provide updates in 2 hours or as soon as we have more information.
Oct 28, 02:06 PDT

Update - Our monitoring systems have detected a potential issue with AccSec - US T-Mobile API Errors. Our engineering team has been alerted and is actively investigating. We will provide updates in 1 hour or as soon as we have more information.
Oct 28, 01:23 PDT

Investigating - Our monitoring systems have detected a potential issue with AccSec - US T-Mobile API Errors. Our engineering team has been alerted and is actively investigating. We will provide updates in 1 hour or as soon as we have more information.
Oct 28, 01:07 PDT

United States SMS and MMS Carrier Maintenance - T-Mobile

Completed - The scheduled maintenance has been completed.
Oct 28, 05:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 19:00 PDT

Scheduled - The T-Mobile network in the United States is conducting a planned maintenance from 27 October 2025 at 19:00 PDT until 28 October 2025 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.
Oct 24, 13:20 PDT

Canada Account Security Service Partner Maintenance

Completed - The scheduled maintenance has been completed.
Oct 28, 03:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 21:01 PDT

Scheduled - Our service partner is conducting a planned maintenance from 27 October 2025 at 21:00 PDT until 28 October 2025 at 03:00 PDT. During the maintenance window, there could be intermittent API request failures for the following carrier and country: Telus Canada.

Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes, Lookup Line Type Intelligence [Twilio API]

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Oct 27, 17:16 PDT

United States MMS Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Oct 28, 03:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 23:00 PDT

Scheduled - Our MMS carrier partner in the United States is conducting a planned maintenance from 27 October 2025 at 23:00 PDT until 28 October 2025 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to and from Viaero Wireless, Nex-Tech Wireless, Chat Mobility/GCI, C-Spire, Dish Network, Google Voice, Comcast SMS Enabled, New Cell, AT&T, T-Mobile and Verizon United States handsets via United States long codes and short codes.
Oct 17, 15:45 PDT

United States SMS and MMS Carrier Maintenance - Verizon

Completed - The scheduled maintenance has been completed.
Oct 28, 02:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 21:00 PDT

Scheduled - The Verizon network in the United States is conducting a planned maintenance from 27 October 2025 at 21:00 PDT until 28 October 2025 at 02:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to Verizon United States handsets when sending via long codes and short codes.
Oct 22, 22:52 PDT

Oct 27, 2025

Call Failures to a Subset of Twilio Phone Numbers in Brazil

Resolved - We are no longer experiencing call failures from Brazil network subscribers to a subset of Twilio phone numbers. This incident has been resolved.
Oct 27, 23:30 PDT

Update - We have started seeing recovery for call failures from Brazil network subscribers to a subset of Twilio phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 27, 21:29 PDT

Monitoring - We have started seeing recovery for call failures from Brazil network subscribers to a subset of Twilio phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 27, 19:39 PDT

Update - We continue observing call failures from Brazil network subscribers to a subset of Twilio phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 27, 17:28 PDT

Update - We are observing call failures from Brazil network subscribers to a subset of Twilio phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Oct 27, 16:25 PDT

Investigating - Our monitoring systems have detected a potential issue for call failures to a subset of Twilio phone numbers in Brazil. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Oct 27, 16:19 PDT

AccSec Indonesia XL Smartfren API Issue

Resolved - We are no longer experiencing issue with AccSec - Indonesia API Errors. This incident has been resolved.
Oct 27, 22:29 PDT

Monitoring - We are observing recovery with AccSec - Indonesia API Errors. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 27, 21:57 PDT

Investigating - Our monitoring systems have detected a potential issue with AccSec - Indonesia API Errors. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Oct 27, 21:02 PDT

SMS Delivery Failures to Nuevatel Network in Bolivia

Resolved - We are no longer experiencing SMS delivery failures to Nuevatel network in Bolivia. This incident has been resolved.
Oct 27, 21:24 PDT

Monitoring - We are observing recovery in SMS delivery failures to Nuevatel network in Bolivia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 27, 19:41 PDT

Update - We continue experiencing SMS delivery failures to Nuevatel network in Bolivia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Oct 27, 16:44 PDT

Update - We continue experiencing SMS delivery failures to Nuevatel network in Bolivia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Oct 27, 12:41 PDT

Update - We are still experiencing SMS delivery failures to Nuevatel network in Bolivia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 27, 10:36 PDT

Investigating - We are experiencing SMS delivery failures to Nuevatel network in Bolivia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Oct 27, 09:36 PDT

Call Failures From El Salvador Network Subscribers to a Subset of Twilio’s Numbers

Resolved - The issue affecting call failures from El Salvador network subscribers to a subset of Twilio phone numbers has been resolved, and the service is functioning normally at this time.
Oct 27, 17:25 PDT

Monitoring - We have started seeing recovery for call failures from El Salvador network subscribers to a subset of Twilio phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 27, 15:22 PDT

Update - We are observing call failures from El Salvador network subscribers to a subset of Twilio phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Oct 27, 14:00 PDT

Investigating - Our monitoring systems have detected a potential issue for calls coming from El Salvador. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Oct 27, 13:40 PDT

Russia SMS Carrier Maintenance - MegaFon

Completed - The scheduled maintenance has been completed.
Oct 27, 17:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 13:04 PDT

Scheduled - The MegaFon network in Russia is conducting a planned maintenance from 27 October 2025 at 13:00 PDT until 27 October 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon Russia handsets.
Oct 24, 15:36 PDT

Russia SMS Carrier Maintenance - Beeline

Completed - The scheduled maintenance has been completed.
Oct 27, 17:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 14:01 PDT

Scheduled - The Beeline network in Russia is conducting a planned maintenance from 27 October 2025 at 14:00 PDT until 27 October 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Beeline Russia handsets.
Oct 24, 07:32 PDT

Russia SMS Carrier Maintenance - Tele2

Completed - The scheduled maintenance has been completed.
Oct 27, 17:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 13:00 PDT

Scheduled - The Tele2 network in Russia is conducting a planned maintenance from 27 October 2025 at 13:00 PDT until 27 October 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
Sep 29, 15:54 PDT

SMS Delivery Report Delays When Sending to Chile Movistar

Resolved - We are no longer experiencing delays in receiving message delivery reports when sending to Chile Movistar. This incident has been resolved.
Oct 27, 16:42 PDT

Monitoring - We are observing recovery in receiving message delivery reports when sending to Chile Movistar. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 27, 14:33 PDT

Update - We continue experiencing delays in receiving message delivery reports when sending to Chile Movistar. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 27, 12:32 PDT

Investigating - We are experiencing delays in receiving message delivery reports when sending to Chile Movistar. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Oct 27, 11:35 PDT

Multiple Destination SMS Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Oct 27, 16:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 13:01 PDT

Scheduled - Our SMS carrier partner in Israel and Morocco is conducting a planned maintenance from 27 October 2025 at 13:00 PDT until 27 October 2025 at 16:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Israel and Morocco handsets.
Oct 23, 20:24 PDT

Multiple Destination Voice Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Oct 27, 14:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 04:30 PDT

Scheduled - Our Voice carrier partner in Australia and New Zealand is conducting a planned maintenance from 27 October 2025 at 04:30 PDT until 27 October 2025 at 14:30 PDT. During the maintenance window, there could be Intermittent delays from and to Twilio Australia and New Zealand phone numbers.
Oct 16, 17:04 PDT

Russia SMS Carrier Maintenance - Volna mobile

Completed - The scheduled maintenance has been completed.
Oct 27, 14:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 13:02 PDT

Scheduled - The Volna mobile network in Russia is conducting a planned maintenance from 27 October 2025 at 13:00 PDT until 27 October 2025 at 13:59 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Volna mobile Russia handsets.
Oct 24, 15:34 PDT

Russia SMS Carrier Maintenance - Win Mobile

Completed - The scheduled maintenance has been completed.
Oct 27, 13:59 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 13:03 PDT

Scheduled - The Win Mobile network in Russia is conducting a planned maintenance from 27 October 2025 at 13:00 PDT until 27 October 2025 at 13:59 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Win Mobile Russia handsets.
Oct 24, 15:31 PDT

Issue Accessing to the Subaccounts in the Console

Resolved - The issue with accessing Subaccounts in the Console has been resolved, and the service is now operating normally.
Oct 27, 11:26 PDT

Investigating - Our monitoring systems have detected a potential issue accessing to the subaccounts in the Console. Our engineering team has been alerted and is actively investigating. We will provide updates as soon as more information becomes available.
Oct 27, 11:12 PDT

Issue With Help Center When Switching to Subaccounts and Viewing Ticket History

Resolved - Help Center issue has been resolved and it is operating normally at this time.
Oct 27, 10:35 PDT

Monitoring - Help Center is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Oct 27, 10:02 PDT

Update - We are investigating an issue with Help Center when switching to subaccounts and viewing ticket history. We expect to provide another update in 1 hour or as soon as more information becomes available.
Oct 27, 09:16 PDT

Investigating - Our monitoring systems have detected a potential issue with the Console when switching to subaccounts and viewing ticket history. Our engineering team has been alerted and is actively investigating. We will provide updates as soon as more information becomes available.
Oct 27, 08:55 PDT

SMS Delivery Delays to KDDI Network in Japan

Resolved - We are no longer experiencing SMS delivery delays when sending messages to the KDDI network in Japan. This incident has been resolved.
Oct 27, 07:45 PDT

Monitoring - We are observing recovery in SMS delivery delays SMS delivery delays when sending messages to the KDDI network in Japan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 27, 05:47 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to the KDDI network in Japan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 27, 04:51 PDT

United States MMS Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Oct 27, 03:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 23:00 PDT

Update - We will be undergoing scheduled maintenance during this time.
Oct 17, 16:36 PDT

Update - We will be undergoing scheduled maintenance during this time.
Oct 17, 16:35 PDT

Scheduled - Our MMS carrier partner in the United States is conducting a planned maintenance from 26 October 2025 at 23:00 PDT until 27 October 2025 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to and from United States handsets via subset of United States short codes.
Oct 17, 15:47 PDT

SMS Delivery Delays to C&W/FLOW Network In Multiple Countries

Resolved - We are no longer experiencing SMS delivery delays when sending messages to C&W/FLOW Network in multiple countries. This incident has been resolved.
Oct 27, 01:02 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to C&W/FLOW Network In Multiple Countries. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 26, 23:03 PDT

Update - We continue experiencing SMS delivery delays when sending messages to C&W/FLOW Network In Multiple Countries. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Oct 26, 21:45 PDT

Update - We continue experiencing SMS delivery delays when sending messages to C&W/FLOW Network In Multiple Countries. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Oct 26, 13:46 PDT

Update - We continue experiencing SMS delivery delays when sending messages to C&W/FLOW Network In Multiple Countries. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 26, 09:28 PDT

Update - We continue experiencing SMS delivery delays when sending messages to C&W/FLOW Network In Multiple Countries. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 26, 07:28 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to C&W/FLOW Network In Multiple Countries. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 26, 06:28 PDT

SMS Delivery Failures to Digicel in Cayman Islands

Resolved - We are no longer experiencing SMS delivery failures to Digicel in the Cayman Islands 346-50. This incident has been resolved.
Oct 27, 01:02 PDT

Monitoring - We are observing recovery in SMS delivery failures to Digicel in Cayman Islands. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 26, 23:01 PDT

Update - We continue experiencing SMS delivery failures to Digicel in Cayman Islands. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available
Oct 26, 19:00 PDT

Update - We continue experiencing SMS delivery failures to Digicel in Cayman Islands 346-50. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available
Oct 26, 14:56 PDT

Update - We continue experiencing SMS delivery failures to Digicel in Cayman Islands 346-50. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available
Oct 26, 12:47 PDT

Investigating - We are experiencing SMS delivery failures to Digicel in Cayman Islands 346-50. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Oct 26, 11:42 PDT

United States MMS Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Oct 27, 01:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 22:54 PDT

Scheduled - Our MMS carrier partner in the United States is conducting an emergency maintenance from 26 October 2025 at 22:35 PDT until 27 October 2025 at 01:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to and from United States handsets via subset of United States short codes.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Oct 26, 22:51 PDT

Oct 26, 2025

Multiple Destination SMS Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Oct 26, 23:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 21:30 PDT

Scheduled - Our SMS carrier partner in Chile and Peru is conducting a planned maintenance from 26 October 2025 at 21:30 PDT until 26 October 2025 at 23:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Nextel and NEXTEL Chile and Peru handsets via Chile and Peru long codes.
Oct 21, 01:13 PDT

[SNOC] SMS Delivery Failures to UTS in Netherlands Antilles 362-91

Resolved - We are no longer experiencing SMS delivery delays when sending messages to UTS in Netherlands Antilles. This incident has been resolved.
Oct 26, 21:21 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to UTS in Netherlands Antilles. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 26, 19:30 PDT

Update - We continue experiencing SMS delivery delays when sending messages to UTS in Netherlands Antilles. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hour or as soon as more information becomes available.
Oct 26, 15:32 PDT

Update - We are experiencing SMS delivery delays when sending messages to UTS in Netherlands Antilles. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
Oct 26, 13:48 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to UTS in Netherlands Antilles. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 26, 12:43 PDT

United Kingdom Account Security Carrier Partner Maintenance - Three

Completed - The scheduled maintenance has been completed.
Oct 26, 20:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 16:30 PDT

Scheduled - Our carrier partner Three United Kingdom is conducting a planned maintenance from 26 October 2025 at 16:30 PDT until 26 October 2025 at 20:30 PDT. During the maintenance window, there could be intermittent API request failures for Three United Kingdom customers.

Impacted Products: Lookup SIM Swap, Lookup Identity Match, Legacy Identity MatchAndAttributes
Oct 23, 02:52 PDT

SMS Delivery Delays to To Multiple Networks in Italy

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Multiple Networks in Italy. This incident has been resolved.
Oct 26, 16:11 PDT

Update - We are observing recovery in SMS delivery delays when sending messages to Multiple Networks in Italy. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 26, 13:47 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Multiple Networks in Italy. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 26, 11:58 PDT

Update - We continue experiencing SMS delivery delays when sending messages to Multiple Networks in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 26, 09:36 PDT

Update - We continue experiencing SMS delivery delays when sending messages to Multiple Networks in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 26, 07:36 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to Multiple Networks in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 26, 06:36 PDT

Malaysia SMS Carrier Maintenance - Celcom and DiGi

Completed - The scheduled maintenance has been completed.
Oct 26, 13:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 09:00 PDT

Scheduled - The Celcom and DiGi networks in Malaysia are conducting a planned maintenance from 26 October 2025 at 09:00 PDT until 26 October 2025 at 13:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Celcom and DiGi Malaysia handsets.
Oct 25, 04:36 PDT

Elevated Stir/Shaken Signing Failure for Calls

Resolved - Elevated Stir/Shaken Signing Failure for Calls has been resolved and is operating normally at this time.
Oct 26, 11:51 PDT

Identified - Our engineers have identified the issue causing Elevated Stir/Shaken Signing Failure for Calls and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
Oct 26, 11:29 PDT

Monitoring - We have started seeing recovery on the Elevated Stir/Shaken Signing Failure for Calls. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Oct 26, 11:03 PDT

Update - We have started seeing recovery on the Elevated Stir/Shaken Signing Failure for Calls. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Oct 26, 10:59 PDT

Investigating - We are experiencing Elevated Stir/Shaken Signing Failure for Calls. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 26, 09:59 PDT

Oct 25, 2025

Call Quality Issue To and From a Subset Of Twilio Taiwan Phone Numbers

Resolved - We are no longer experiencing call quality issues to and from a subset of Twilio Taiwan phone numbers. This incident has been resolved.
Oct 25, 13:53 PDT

Update - We are continuing to monitor the call quality issue affecting calls to and from a subset of Twilio Taiwan phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 4 hours or as soon as more information becomes available.
Oct 25, 10:12 PDT

Monitoring - We have started to see recovery from the call quality issue affecting calls to and from a subset of Twilio Taiwan phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 25, 08:11 PDT

Update - We are a still investigating the call quality issue to and from a subset of Twilio Taiwan phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 25, 07:35 PDT

Update - We are continuing to investigate this issue.
Oct 25, 06:40 PDT

Update - We continue to investigate the call quality issue to and from a subset of Twilio Taiwan phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Oct 25, 06:39 PDT

Update - We are observing a call quality issue to and from a subset of Twilio Taiwan phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hours or as soon as more information becomes available.
Oct 25, 06:30 PDT

Investigating - Our monitoring systems have detected a potential issue with a Subset Of Twilio Taiwan Phone Numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Oct 25, 06:20 PDT

Egypt SMS Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Oct 25, 03:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 00:00 PDT

Scheduled - Our SMS carrier partner in Egypt is conducting a planned maintenance from 25 October 2025 at 00:00 PDT until 25 October 2025 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Egypt handsets.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Oct 24, 07:42 PDT

Oct 24, 2025

SMS Delivery Failures to Telenor in Myanmar

Resolved - We are observing successful SMS delivery to Telenor in Myanmar. This incident has been resolved.
Oct 24, 18:36 PDT

Update - We are observing successful SMS delivery to Telenor in Myanmar. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 24, 16:39 PDT

Monitoring - We are observing successful SMS delivery to Telenor in Myanmar. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 24, 10:45 PDT

Investigating - We are experiencing SMS delivery failures sending to Telenor in Myanmar. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Oct 24, 09:55 PDT

MMS Delivery Delays & Failure to US Cellular & T-Mobile Network in United States of America via Subset of Shortcode

Resolved - We are no longer experiencing SMS delivery delays when sending messages to US Cellular & T-Mobile Network in United States of America via Subset of Shortcode. This incident has been resolved.
Oct 24, 17:22 PDT

Monitoring - We are observing recovery in MMS Delivery Delays & Failure to US Cellular & T-Mobile Network in United States of America via Subset of Shortcode. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 24, 15:20 PDT

Update - We continue to experience MMS Delivery Delays & Failure to US Cellular & T-Mobile Network in United States of America via Subset of Shortcode. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Oct 24, 12:35 PDT

Update - We continue to experience MMS Delivery Delays & Failure to US Cellular & T-Mobile Network in United States of America via Subset of Shortcode. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Oct 24, 04:33 PDT

Update - We are experiencing MMS Delivery Delays & Failure to US Cellular & T-Mobile Network in United States of America via Subset of Shortcode. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 24, 00:33 PDT

Update - We are experiencing MMS Delivery Delays & Failure to US Cellular & T-Mobile Network in United States of America via Subset of Shortcode. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 23, 22:33 PDT

Investigating - We are experiencing MMS Delivery Delays & Failure to US Cellular & T-Mobile Network in United States of America via Subset of Shortcode. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 23, 21:33 PDT

SMS Delivery Delays to Glo Network In Nigeria

Resolved - We are no longer experiencing SMS delivery delays when sending messages to To Glo Network In Nigeria. This incident has been resolved.
Oct 24, 15:50 PDT

Monitoring - We are observing successful SMS delivery delays when sending messages to To Glo Network In Nigeria. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 24, 13:55 PDT

Update - We continue to experience SMS delivery delays when sending messages to Glo Network In Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Oct 24, 11:51 PDT

Update - We continue to experience SMS delivery delays when sending messages to Glo Network In Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 24, 07:55 PDT

Update - We continue to experience SMS delivery delays when sending messages to Glo Network In Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 24, 05:57 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to To Glo Network In Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 24, 04:57 PDT

On Call Engineers are Investigating an Issue Regarding Mailing Address Update in Twilio Console

Resolved - We are no longer facing issues with updating the mailing address in the console. This issue is now resolved.
Oct 24, 15:33 PDT

Update - Our monitoring systems have detected a potential issue with updating the mailing address in the console. Our engineering team has been alerted and is actively investigating. We will provide another updated in 2 hours or as more information becomes available.
Oct 24, 13:12 PDT

Investigating - Our monitoring systems have detected a potential issue with updating the mailing address in the console. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Oct 24, 12:04 PDT

Oct 23, 2025

Oct 22, 2025

Oct 21, 2025

Oct 20, 2025

Oct 19, 2025

Oct 18, 2025

Related

Scheduled Maintenance

Kazakhstan SMS Carrier Maintenance - Tele2 Nov 2, 2025 14:00-19:00 PST

Kazakhstan SMS Carrier Maintenance - Tele2 and Dalacom Nov 2, 2025 14:00-17:00 PST

United States MMS Carrier Partner Maintenance Nov 2, 2025 22:00 - Nov 3, 2025 03:00 PST

Multiple Destination Voice Carrier Partner Maintenance Nov 3, 2025 05:00-13:00 PST

Indonesia SMS Carrier Maintenance - XL Axiata Nov 3, 2025 10:00-12:00 PST

United Kingdom SMS Carrier Maintenance - Virgin Nov 3, 2025 13:00-22:00 PST

United Kingdom Account Security Carrier Partner Maintenance - EE Nov 3, 2025 21:30-22:15 PST

Netherlands Account Security Carrier Partner Maintenance - T-Mobile NL Nov 3, 2025 22:00 - Nov 4, 2025 00:00 PST

United States SMS and MMS Carrier Maintenance - T-Mobile Nov 3, 2025 22:00 - Nov 4, 2025 04:00 PST

Mexico SMS Carrier Maintenance - AT&T Nov 3, 2025 22:00 - Nov 4, 2025 04:00 PST

United States MMS Carrier Partner Maintenance Nov 4, 2025 00:00-02:00 PST

United Arab Emirates SMS Carrier Maintenance - Etisalat Nov 4, 2025 12:00-18:00 PST

Spain SMS Carrier Partner Maintenance Nov 4, 2025 20:00-22:00 PST

United States SMS and MMS Carrier Maintenance - T-Mobile Nov 4, 2025 22:00 - Nov 5, 2025 04:00 PST

Multiple Destination Voice Carrier Partner Maintenance Nov 5, 2025 03:00-03:45 PST

Hong Kong SMS Carrier Partner Maintenance Nov 5, 2025 08:00-14:00 PST

Malaysia SMS Carrier Maintenance - Celcom Nov 5, 2025 08:00-10:00 PST

Russia SMS Carrier Maintenance - MegaFon Nov 5, 2025 11:00-16:00 PST

Multiple Destination SMS Carrier Partner Maintenance Nov 5, 2025 18:00-19:00 PST

United States and Canada Twilio SMS and MMS Maintenance Nov 5, 2025 20:00 - Nov 6, 2025 00:00 PST

Multiple Destination SMS Carrier Partner Maintenance Nov 5, 2025 21:00 - Nov 6, 2025 05:00 PST

Brazil SMS Carrier Partner Maintenance Nov 5, 2025 23:00 - Nov 6, 2025 02:00 PST

Multiple Destination Voice Carrier Partner Maintenance Nov 6, 2025 03:00-03:45 PST

Multiple Destination Voice Carrier Partner Maintenance Nov 6, 2025 05:00-13:00 PST

Russia SMS Carrier Maintenance - MegaFon Nov 6, 2025 11:00-16:00 PST

United Kingdom SMS Carrier Partner Maintenance Nov 6, 2025 15:00-22:00 PST

United Kingdom SMS Carrier Maintenance - O2 and Virgin Nov 6, 2025 15:00-22:00 PST

Multiple Destination SMS Carrier Partner Maintenance Nov 6, 2025 21:00 - Nov 7, 2025 05:00 PST

United States MMS Carrier Partner Maintenance Nov 10, 2025 00:00-03:00 PST

Japan SMS Carrier Maintenance - KDDI Nov 10, 2025 10:00-12:00 PST

Vietnam SMS Carrier Partner Maintenance Nov 10, 2025 11:00-14:00 PST

United States MMS Carrier Partner Maintenance Nov 11, 2025 00:00-03:00 PST

United States MMS Carrier Partner Maintenance Nov 12, 2025 00:00-03:00 PST

Qatar SMS Carrier Maintenance - Vodafone Nov 12, 2025 13:00-19:00 PST

United States and Canada Twilio SMS and MMS Maintenance Nov 12, 2025 20:00 - Nov 13, 2025 00:00 PST

United States MMS Carrier Partner Maintenance Nov 13, 2025 00:00-03:00 PST

Japan SMS Carrier Maintenance - KDDI Nov 17, 2025 10:00-12:00 PST

United States and Canada Twilio SMS and MMS Maintenance Nov 19, 2025 20:00 - Nov 20, 2025 00:00 PST

United States and Canada Twilio SMS and MMS Maintenance Nov 25, 2025 20:00 - Nov 26, 2025 00:00 PST

Past Incidents

Kazakhstan SMS Carrier Maintenance - Tele2 Nov `2`, `2025` `14:00`-`19:00` PST

Kazakhstan SMS Carrier Maintenance - Tele2 and Dalacom Nov `2`, `2025` `14:00`-`17:00` PST

United States MMS Carrier Partner Maintenance Nov `2`, `2025` `22:00` - Nov `3`, `2025` `03:00` PST

Multiple Destination Voice Carrier Partner Maintenance Nov `3`, `2025` `05:00`-`13:00` PST

Indonesia SMS Carrier Maintenance - XL Axiata Nov `3`, `2025` `10:00`-`12:00` PST

United Kingdom SMS Carrier Maintenance - Virgin Nov `3`, `2025` `13:00`-`22:00` PST

United Kingdom Account Security Carrier Partner Maintenance - EE Nov `3`, `2025` `21:30`-`22:15` PST

Netherlands Account Security Carrier Partner Maintenance - T-Mobile NL Nov `3`, `2025` `22:00` - Nov `4`, `2025` `00:00` PST

United States SMS and MMS Carrier Maintenance - T-Mobile Nov `3`, `2025` `22:00` - Nov `4`, `2025` `04:00` PST

Mexico SMS Carrier Maintenance - AT&T Nov `3`, `2025` `22:00` - Nov `4`, `2025` `04:00` PST

United States MMS Carrier Partner Maintenance Nov `4`, `2025` `00:00`-`02:00` PST

United Arab Emirates SMS Carrier Maintenance - Etisalat Nov `4`, `2025` `12:00`-`18:00` PST

Spain SMS Carrier Partner Maintenance Nov `4`, `2025` `20:00`-`22:00` PST

United States SMS and MMS Carrier Maintenance - T-Mobile Nov `4`, `2025` `22:00` - Nov `5`, `2025` `04:00` PST

Multiple Destination Voice Carrier Partner Maintenance Nov `5`, `2025` `03:00`-`03:45` PST

Hong Kong SMS Carrier Partner Maintenance Nov `5`, `2025` `08:00`-`14:00` PST

Malaysia SMS Carrier Maintenance - Celcom Nov `5`, `2025` `08:00`-`10:00` PST

Russia SMS Carrier Maintenance - MegaFon Nov `5`, `2025` `11:00`-`16:00` PST

Multiple Destination SMS Carrier Partner Maintenance Nov `5`, `2025` `18:00`-`19:00` PST

United States and Canada Twilio SMS and MMS Maintenance Nov `5`, `2025` `20:00` - Nov `6`, `2025` `00:00` PST

Multiple Destination SMS Carrier Partner Maintenance Nov `5`, `2025` `21:00` - Nov `6`, `2025` `05:00` PST

Brazil SMS Carrier Partner Maintenance Nov `5`, `2025` `23:00` - Nov `6`, `2025` `02:00` PST

Multiple Destination Voice Carrier Partner Maintenance Nov `6`, `2025` `03:00`-`03:45` PST

Multiple Destination Voice Carrier Partner Maintenance Nov `6`, `2025` `05:00`-`13:00` PST

Russia SMS Carrier Maintenance - MegaFon Nov `6`, `2025` `11:00`-`16:00` PST

United Kingdom SMS Carrier Partner Maintenance Nov `6`, `2025` `15:00`-`22:00` PST

United Kingdom SMS Carrier Maintenance - O2 and Virgin Nov `6`, `2025` `15:00`-`22:00` PST

Multiple Destination SMS Carrier Partner Maintenance Nov `6`, `2025` `21:00` - Nov `7`, `2025` `05:00` PST

United States MMS Carrier Partner Maintenance Nov `10`, `2025` `00:00`-`03:00` PST

Japan SMS Carrier Maintenance - KDDI Nov `10`, `2025` `10:00`-`12:00` PST

Vietnam SMS Carrier Partner Maintenance Nov `10`, `2025` `11:00`-`14:00` PST

United States MMS Carrier Partner Maintenance Nov `11`, `2025` `00:00`-`03:00` PST

United States MMS Carrier Partner Maintenance Nov `12`, `2025` `00:00`-`03:00` PST

Qatar SMS Carrier Maintenance - Vodafone Nov `12`, `2025` `13:00`-`19:00` PST

United States and Canada Twilio SMS and MMS Maintenance Nov `12`, `2025` `20:00` - Nov `13`, `2025` `00:00` PST

United States MMS Carrier Partner Maintenance Nov `13`, `2025` `00:00`-`03:00` PST

Japan SMS Carrier Maintenance - KDDI Nov `17`, `2025` `10:00`-`12:00` PST

United States and Canada Twilio SMS and MMS Maintenance Nov `19`, `2025` `20:00` - Nov `20`, `2025` `00:00` PST

United States and Canada Twilio SMS and MMS Maintenance Nov `25`, `2025` `20:00` - Nov `26`, `2025` `00:00` PST