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    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics
        SMS Delivery Delays to Bouygues Telecom in France via Subset of Longcodes
        Update - We continue experiencing SMS delivery delays when sending messages to Bouygues Telecom in France via Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Feb 08, 2025 - 14:34 PST
        Update - We continue experiencing SMS delivery delays when sending messages to Bouygues Telecom in France via Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 08, 2025 - 12:34 PST
        Investigating - We are experiencing SMS delivery delays when sending messages to Bouygues Telecom in France via Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 08, 2025 - 11:34 PST
        SMS Delivery Delays to Movicel Network in Angola
        Update - We continue experiencing SMS delivery delays when sending messages to Movicel network in Angola. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 08, 2025 - 14:20 PST
        Investigating - We are experiencing SMS delivery delays when sending messages to Movicel network in Angola. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 08, 2025 - 13:20 PST
        SMS Delivery Report Delays to Onvoy Spectrum Mobile in United States of America via Subset of Short Codes
        Update - We continue to observe recovery in SMS delivery delays when sending messages to Onvoy Spectrum Mobile in the United States of America. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
        Feb 08, 2025 - 09:56 PST
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to Onvoy Spectrum Mobile in the United States of America. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 08, 2025 - 08:11 PST
        Update - We continue to experience SMS delivery report delays when sending messages to Onvoy Spectrum Mobile in the United States of America. Our engineers are still working with our carrier partner to resolve the issue. We will provide another update in 24 Hours or as soon as more information becomes available.
        Feb 07, 2025 - 22:18 PST
        Update - We continue to experience SMS delivery report delays when sending messages to Onvoy Spectrum Mobile in the United States of America. Our engineers are still working with our carrier partner to resolve the issue. We will provide another update in 24 Hours or as soon as more information becomes available.
        Feb 06, 2025 - 22:21 PST
        Update - We continue to experience SMS delivery report delays when sending messages to Onvoy Spectrum Mobile in the United States of America. Our engineers are still working with our carrier partner to resolve the issue. We will provide another update in 24 Hours or as soon as more information becomes available.
        Feb 05, 2025 - 22:39 PST
        Update - We continue to experience SMS delivery report delays when sending messages to Onvoy Spectrum Mobile in the United States of America. Our engineers are still working with our carrier partner to resolve the issue. We will provide another update in 24 Hours or as soon as more information becomes available.
        Feb 04, 2025 - 22:39 PST
        Update - We continue to experience SMS delivery report delays when sending messages to Onvoy Spectrum Mobile in United States of America. Our engineers are still working with our carrier partner to resolve the issue. We will provide another update in 16 Hours or as soon as more information becomes available.
        Feb 04, 2025 - 06:48 PST
        Update - We continue to experience SMS delivery report delays when sending messages to Onvoy Spectrum Mobile in United States of America. Our engineers are still working with our carrier partner to resolve the issue. We will provide another update in 8 Hours or as soon as more information becomes available.
        Feb 03, 2025 - 22:47 PST
        Update - We are continuing to experience SMS delivery report delays when sending messages to Onvoy Spectrum Mobile in United States of America. Our engineers are still working with our carrier partner to resolve the issue. We will provide another update in 4 Hours or as soon as more information becomes available.
        Feb 03, 2025 - 18:19 PST
        Update - We are continuing to experience SMS delivery delays when sending messages to Onvoy Spectrum Mobile in United States of America. Our engineers are still working with our carrier partner to resolve the issue. We will provide another update in 4 Hours or as soon as more information becomes available.
        Feb 03, 2025 - 17:06 PST
        Update - We are continuing to experience SMS delivery delays when sending messages to Onvoy Spectrum Mobile in United States of America. Our engineers are still working with our carrier partner to resolve the issue. We will provide another update in 2 Hours or as soon as more information becomes available.
        Feb 03, 2025 - 15:07 PST
        Investigating - We are experiencing SMS delivery delays when sending messages to Onvoy Spectrum Mobile in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 Hour or as soon as more information becomes available.
        Feb 03, 2025 - 14:11 PST
        United States Account Security Carrier Partner Maintenance - AT&T
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 08, 2025 - 08:00 PST
        Scheduled - Our carrier partner AT&T United States is conducting planned maintenance from 08 February 2025 at 08:00 PST until 10 February 2025 at 10:00 PST. During the maintenance window, there could be intermittent API request failures for AT&T United States customers.



        Impacted Product: Verify Silent Network Auth



        Note, the maintenance will be carried out on each of the following dates and times:



        08 February 2025 at 08:00 PST until 09 February 2025 at 10:00 PST

        09 February 2025 at 08:00 PST until 10 February 2025 at 10:00 PST



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Feb 8, 2025 08:00 - Feb 10, 2025 10:00 PST
        Invoice Bulk Download Failure in Twilio Console
        Update - Our engineers have identified the issue causing Invoices created before 2023-08 to not be downloaded using bulk downloader feature from the console and will provide the fix on February 10. We will provide an update on February 10 at 9 am Pacific time.
        Feb 06, 2025 - 13:14 PST
        Update - Our engineers have identified the issue causing Invoices created before 2023-08 to not be downloaded using bulk downloader feature from console and are working to deploy a fix. We expect to provide another update in 16 hours or as soon as more information becomes available.
        Feb 06, 2025 - 01:09 PST
        Update - Our engineers have identified the issue causing Invoices created before 2023-08 to not be downloaded using bulk downloader feature from console and are working to deploy a fix. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Feb 05, 2025 - 17:09 PST
        Update - Our engineers have identified the issue causing Invoices created before 2023-08 to not be downloaded using bulk downloader feature from console and are working to deploy a fix. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Feb 05, 2025 - 13:13 PST
        Update - Our engineers have identified the issue causing Invoices created before 2023-08 to not be downloaded using bulk downloader feature from console and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Feb 05, 2025 - 11:16 PST
        Identified - Our engineers have identified the issue causing Invoices created before 2023-08 to not be downloaded using bulk downloader feature from console and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Feb 05, 2025 - 10:16 PST
        Update - Our monitoring systems have detected a potential issue in Twilio Console. Invoices created before 2023-08 are not being downloaded using bulk downloader feature from console. Our engineers are working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Feb 05, 2025 - 07:32 PST
        Update - Our monitoring systems have detected a potential issue in Twilio Console. Invoices created before 2023-08 are not being downloaded using bulk downloader feature from console. Our engineers are working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 05, 2025 - 05:32 PST
        Investigating - Our monitoring systems have detected a potential issue in Twilio Console. Invoices created before 2023-08 are not being downloaded using bulk downloader feature from console. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 05, 2025 - 04:32 PST
        Russia SMS Carrier Maintenance - Tele2
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 03, 2025 - 12:00 PST
        Scheduled - The Tele2 network in Russia is conducting a series of planned maintenances from 03 February 2025 at 12:00 PST until 26 February 2025 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.



        Note, the maintenance will be carried out on each of the following dates and times:



        03 February 2025 at 12:00 PST until 03 February 2025 at 16:00 PST

        05 February 2025 at 12:00 PST until 05 February 2025 at 16:00 PST

        10 February 2025 at 12:00 PST until 10 February 2025 at 16:00 PST

        12 February 2025 at 12:00 PST until 12 February 2025 at 16:00 PST

        17 February 2025 at 12:00 PST until 17 February 2025 at 16:00 PST

        19 February 2025 at 12:00 PST until 19 February 2025 at 16:00 PST

        24 February 2025 at 12:00 PST until 24 February 2025 at 16:00 PST

        26 February 2025 at 12:00 PST until 26 February 2025 at 16:00 PST
        Feb 3, 2025 12:00 - Feb 26, 2025 16:00 PST
        Uptime over the past 90 days. View historical uptime.
        PROGRAMMABLE MESSAGING Operational
        90 days ago
        100.0 % uptime
        Today
        MMS Operational
        SMS Operational
        SMPP Operational
        Messaging Channels Operational
        Notify Operational
        Conversations Operational
        Messaging Insights Operational
        Messaging Services Operational
        Content API Operational
        Toll-free verification ? Operational
        90 days ago
        100.0 % uptime
        Today
        PROGRAMMABLE VOICE Operational
        PSTN Operational
        SIP Interface Operational
        Client Web Operational
        Client Mobile ? Operational
        Conference ? Operational
        Recording ? Operational
        Queue ? Operational
        Text-to-Speech ? Operational
        Recording Transcriptions Operational
        TwiML Operational
        Voice Insights Operational
        Speech Recognition Operational
        Intelligence Operational
        Pay Operational
        Media Streams Operational
        Dialogflow Operational
        ACCOUNT SECURITY Operational
        Authy 2FA Operational
        Verify Operational
        Authy App Operational
        Lookup ? Operational
        ELASTIC SIP TRUNKING Operational
        Origination ? Operational
        Termination Operational
        FLEX Operational
        Flex Application Platform Operational
        TaskRouter ? Operational
        Flex Insights Operational
        Flex Agent Desktop Operational
        Flex Queue Stats Operational
        Flex Teams View Operational
        Flex Admin Console Operational
        Flex Routing Operational
        Flex Conversations Operational
        Flex Programmable Chat Operational
        Flex Programmable Voice Operational
        Proxy Operational
        Flex Plugins Operational
        Flex Billing Operational
        INTERCONNECT Operational
        PHONE NUMBERS ? Operational
        PROGRAMMABLE CHAT Operational
        PROGRAMMABLE VIDEO Operational
        Group Rooms Operational
        Peer-to-Peer Rooms Operational
        Recordings Operational
        Compositions Operational
        Network Traversal Service ? Operational
        Go Rooms Operational
        Video Insights Operational
        PROXY Operational
        SERVERLESS Operational
        Studio Operational
        Functions Operational
        Assets Operational
        TwiML Bins Operational
        Sync Operational
        DEVELOPER TOOLS Degraded Performance
        Console Degraded Performance
        Event Streams Operational
        Debugger & Alarms Operational
        Documentation Operational
        REST API Operational
        Bulk Export Operational
        TWILIO PLATFORM Operational
        Billing Operational
        Customer Support Center ? Operational
        Other Operational
        Account Insights Operational
        Trust Hub Operational
        Organization Operational
        CARRIER NETWORK Degraded Performance
        SMS Long Code, North America Operational
        MMS Long Code, North America Operational
        SMS Short Code, North America Degraded Performance
        MMS Short Code, North America Operational
        SMS Toll-Free, North America Operational
        MMS Toll-Free, North America Operational
        Voice, North America Operational
        Voice, Latin America Operational
        SMS, Latin America Operational
        Voice, APAC Operational
        SMS, APAC Operational
        MMS, APAC Operational
        Voice, Europe Operational
        SMS, Europe Degraded Performance
        Voice, Middle East & Africa Operational
        SMS, Middle East & Africa Degraded Performance
        Verify Silent Network Auth Under Maintenance
        Lookup Identity Match Operational
        Lookup Line Type Intelligence [Legacy API] Operational
        Lookup Line Type Intelligence [Twilio API] Operational
        Lookup SIM Swap Operational
        Legacy Identity MatchAndAttributes Operational
        FRONTLINE Operational
        INTERNET OF THINGS Operational
        Programmable Wireless Operational
        Super SIM Operational
        Wireless Insights Operational
        Sender ID Operational
        90 days ago
        100.0 % uptime
        Today
        ZIPWHIP MESSAGING Operational
        SMS Long Code, North America Operational
        MMS Long Code, North America Operational
        SMS Toll-Free, North America Operational
        MMS Toll-Free, North America Operational
        ZIPWHIP TOOLS Operational
        Zipwhip Provisioner Dashboard and API Operational
        Zipwhip Support Ticketing Operational
        Toll-Free Verification Portal Operational
        Operational
        Degraded Performance
        Partial Outage
        Major Outage
        Maintenance
        Major outage
        Partial outage
        No downtime recorded on this day.
        No data exists for this day.
        had a major outage.
        had a partial outage.

        No incidents or maintenance related to this downtime.

        Scheduled Maintenance
        United States Account Security Carrier Partner Maintenance - T-Mobile US Feb 9, 2025 01:00-04:00 PST
        Our carrier partner T-Mobile US United States is conducting a planned maintenance from 09 February 2025 at 01:00 PST until 09 February 2025 at 04:00 PST. During the maintenance window, there could be intermittent API request failures for T-Mobile US United States customers.



        Impacted Products: Verify Silent Network Auth, Lookup SIM Swap
        Posted on Feb 05, 2025 - 14:41 PST
        United Kingdom Account Security Carrier Partner Maintenance - EE Feb 9, 2025 06:00 - Feb 10, 2025 00:55 PST
        Our carrier partner EE United Kingdom is conducting a planned maintenance from 09 February 2025 at 06:00 PST until 10 February 2025 at 00:55 PST. During the maintenance window, there could be intermittent API request failures for EE United Kingdom customers.



        Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes
        Posted on Jan 31, 2025 - 13:20 PST
        United States SMS and MMS Carrier Maintenance - T-Mobile Feb 9, 2025 22:00 - Feb 10, 2025 04:00 PST
        The T-Mobile network in the United States is conducting a planned maintenance from 09 February 2025 at 22:00 PST until 10 February 2025 at 04:00 PST. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets.
        Posted on Feb 06, 2025 - 14:43 PST
        Russia SMS Carrier Maintenance - MegaFon Feb 10, 2025 12:00-16:00 PST
        The MegaFon network in Russia is conducting a planned maintenance from 10 February 2025 at 12:00 PST until 10 February 2025 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon Russia handsets.
        Posted on Feb 07, 2025 - 15:19 PST
        Kazakhstan SMS Carrier Maintenance - Tele2 Feb 10, 2025 13:00-19:00 PST
        The Tele2 network in Kazakhstan is conducting a planned maintenance from 10 February 2025 at 13:00 PST until 10 February 2025 at 19:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Kazakhstan handsets.
        Posted on Feb 05, 2025 - 22:03 PST
        United States SMS and MMS Carrier Partner Maintenance Feb 10, 2025 14:00-21:00 PST
        Our SMS and MMS carrier partner in the United States is conducting a planned maintenance from 10 February 2025 at 14:00 PST until 10 February 2025 at 21:00 PST. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from United States handsets via subset of United States long codes and short codes.
        Posted on Jan 31, 2025 - 15:00 PST
        Multiple Destination SMS Carrier Maintenance - Claro Feb 10, 2025 20:00-21:00 PST
        The Claro network in El Salvador, Nicaragua, Costa Rica and Honduras is conducting a planned maintenance from 10 February 2025 at 20:00 PST until 10 February 2025 at 21:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Claro El Salvador, Nicaragua, Costa Rica and Honduras handsets.
        Posted on Feb 05, 2025 - 20:53 PST
        US SMS Carrier Maintenance - Small US Carriers Feb 10, 2025 21:00 - Feb 11, 2025 02:00 PST
        A subset of small networks in the US are conducting a planned maintenance from 10 February 2025 at 21:00 PST until 11 February 2025 at 02:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from small US carriers handsets.
        Posted on Feb 06, 2025 - 13:49 PST
        United States SMS Carrier Partner Maintenance Feb 10, 2025 22:00 - Feb 11, 2025 03:00 PST
        Our SMS carrier partner in the United States is conducting a planned maintenance from 10 February 2025 at 22:00 PST until 11 February 2025 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from United States handsets.
        Posted on Feb 04, 2025 - 16:55 PST
        United States SMS and MMS Carrier Maintenance - T-Mobile Feb 10, 2025 22:00 - Feb 11, 2025 04:00 PST
        The T-Mobile network in the United States is conducting a planned maintenance from 10 February 2025 at 22:00 PST until 11 February 2025 at 04:00 PST. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets.
        Posted on Feb 06, 2025 - 14:45 PST
        United Kingdom Account Security Carrier Partner Maintenance - Three Feb 11, 2025 14:00-22:00 PST
        Our carrier partner Three United Kingdom is conducting a planned maintenance from 11 February 2025 at 14:00 PST until 11 February 2025 at 22:00 PST. During the maintenance window, there could be intermittent API request failures for Three United Kingdom customers.



        Impacted Products: Verify Silent Network Auth, Lookup SIM Swap, Lookup Identity Match, Legacy Identity MatchAndAttributes
        Posted on Jan 27, 2025 - 05:37 PST
        Multiple Destination SMS Carrier Partner Maintenance Feb 11, 2025 14:00-21:00 PST
        Our SMS carrier partner in the Caribbean, Latam, European, and African countries is conducting a planned maintenance from 11 February 2025 at 14:00 PST until 11 February 2025 at 21:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Caribbean, Latam, European, and African countries handsets.
        Posted on Jan 30, 2025 - 16:12 PST
        TaskRouter scheduled maintenance Feb 11, 2025 20:00-21:00 PST
        We will be performing a brief TaskRouter database update in the US1 region, specifically adding a new column to an existing table. This update is expected to be completed in less than a minute and should not affect your service.

        Monitoring: Our team will closely watch the system's performance during and after the update to ensure everything runs smoothly.

        Contingency Plan: In the unlikely event of any issues, we are prepared to revert the changes immediately.
        Posted on Feb 04, 2025 - 22:28 PST
        US SMS Carrier Maintenance - Small US Carriers Feb 11, 2025 21:00 - Feb 12, 2025 02:00 PST
        A subset of small networks in the US are conducting an emergency maintenance from 11 February 2025 at 21:00 PST until 12 February 2025 at 02:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to small US carriers handsets.
        Posted on Feb 06, 2025 - 14:39 PST
        United States MMS Carrier Partner Maintenance Feb 12, 2025 00:30-02:00 PST
        Our MMS carrier partner in the United States is conducting a planned maintenance from 12 February 2025 at 00:30 PST until 12 February 2025 at 02:00 PST. During the maintenance window, there could be intermittent delays delivering MMS to and from United States handsets via subset of United States short codes.
        Posted on Jan 30, 2025 - 11:28 PST
        United States SMS Carrier Partner Maintenance Feb 12, 2025 22:00 - Feb 13, 2025 03:00 PST
        Our SMS carrier partner in the United States is conducting a planned maintenance from 12 February 2025 at 22:00 PST until 13 February 2025 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from United States handsets.
        Posted on Feb 05, 2025 - 08:00 PST
        United States MMS Carrier Partner Maintenance Feb 13, 2025 00:30-02:00 PST
        Our MMS carrier partner in the United States is conducting a planned maintenance from 13 February 2025 at 00:30 PST until 13 February 2025 at 02:00 PST. During the maintenance window, there could be intermittent delays delivering MMS to and from United States handsets.
        Posted on Jan 30, 2025 - 13:05 PST
        Malaysia SMS Carrier Maintenance - Celcom and DiGi Feb 13, 2025 08:00-11:00 PST
        The Celcom and DiGi networks in Malaysia are conducting a planned maintenance from 13 February 2025 at 08:00 PST until 13 February 2025 at 11:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Celcom and DiGi Malaysia handsets.
        Posted on Feb 07, 2025 - 01:57 PST
        United Kingdom Account Security Carrier Partner Maintenance - EE Feb 13, 2025 14:00-20:00 PST
        Our carrier partner EE United Kingdom is conducting a planned maintenance from 13 February 2025 at 14:00 PST until 13 February 2025 at 20:00 PST. During the maintenance window, there could be intermittent API request failures for EE United Kingdom customers.



        Impacted Products: Lookup Identity Match, Verify Silent Network Auth, Lookup SIM Swap, Legacy Identity MatchAndAttributes
        Posted on Feb 07, 2025 - 07:35 PST
        Malaysia SMS Carrier Maintenance - Celcom and DiGi Feb 14, 2025 08:00-11:00 PST
        The Celcom and DiGi networks in Malaysia are conducting a planned maintenance from 14 February 2025 at 08:00 PST until 14 February 2025 at 11:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Celcom and DiGi Malaysia handsets.
        Posted on Feb 07, 2025 - 01:57 PST
        Multiple Destination Voice Carrier Partner Maintenance Feb 15, 2025 14:00-18:00 PST
        Our Voice carrier partner in Norway, France, Croatia, Italy, the Netherlands, Estonia, Hungary, Bulgaria, Denmark, Indonesia, the United Kingdom, the Czech Republic, Mexico, Ukraine, Austria, Costa Rica, Brazil, Finland, Ireland, Peru and Sweden is conducting an emergency maintenance from 15 February 2025 at 14:00 PST until 15 February 2025 at 18:00 PST. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio Norway, France, Croatia, Italy, Netherlands, Estonia, Hungary, Bulgaria, Denmark, Indonesia, United Kingdom, Czech Republic, Mexico, Ukraine, Austria, Costa Rica, Brazil, Finland, Ireland, Peru and Sweden phone numbers.
        Posted on Feb 06, 2025 - 22:55 PST
        United Kingdom Account Security Carrier Partner Maintenance - Three Feb 17, 2025 14:00-22:00 PST
        Our carrier partner Three United Kingdom is conducting a planned maintenance from 17 February 2025 at 14:00 PST until 17 February 2025 at 22:00 PST. During the maintenance window, there could be intermittent API request failures for Three United Kingdom customers.



        Impacted Products: Lookup Identity Match, Legacy Identity MatchAndAttributes, Lookup SIM Swap
        Posted on Jan 28, 2025 - 05:03 PST
        US SMS Carrier Maintenance - Small US Carriers Feb 18, 2025 01:00-04:00 PST
        A subset of small networks in the US are conducting a planned maintenance from 18 February 2025 at 01:00 PST until 18 February 2025 at 04:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to small US carriers handsets.
        Posted on Feb 06, 2025 - 14:43 PST
        Qatar SMS Carrier Maintenance - Vodafone Feb 19, 2025 14:00-19:00 PST
        The Vodafone network in Qatar is conducting a planned maintenance from 19 February 2025 at 14:00 PST until 19 February 2025 at 19:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Vodafone Qatar handsets.
        Posted on Jan 30, 2025 - 06:27 PST
        Hong Kong SMS Carrier Partner Maintenance Feb 22, 2025 10:00-12:00 PST
        Our SMS carrier partner in Hong Kong is conducting a planned maintenance from 22 February 2025 at 10:00 PST until 22 February 2025 at 12:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Hong Kong handsets.
        Posted on Feb 07, 2025 - 09:03 PST
        Hong Kong SMS Carrier Partner Maintenance Mar 1, 2025 10:00-12:00 PST
        Our SMS carrier partner in Hong Kong is conducting a planned maintenance from 01 March 2025 at 10:00 PST until 01 March 2025 at 12:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Hong Kong handsets.
        Posted on Feb 07, 2025 - 09:04 PST
        Japan SMS Carrier Maintenance - NTT docomo Mar 6, 2025 08:00-13:00 PST
        The NTT docomo network in Japan is conducting a planned maintenance from 06 March 2025 at 08:00 PST until 06 March 2025 at 13:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from NTT docomo Japan handsets.
        Posted on Feb 07, 2025 - 02:00 PST
        System Metrics Month Week Day
        API Response Time - North America
        Fetching
        API Response Time - Europe
        Fetching
        Past Incidents
        Feb 8, 2025
        SMS Delivery Report Delays to Multiple Networks in United States of America via Subset of Shortcodes
        Resolved - We have fully investigated the issue with SMS delivery reports to multiple networks in United States of America via subset of shortcodes triggered by our automated alert, and it was determined that there is no customer impact. This incident has been resolved.
        Feb 8, 13:07 PST
        Update - We are experiencing SMS delivery report delays to multiple networks in United States of America via subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 8, 12:44 PST
        Investigating - Our monitoring systems have detected potential SMS delivery report delays to multiple networks in United States of America via subset of shortcodes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Feb 8, 12:39 PST
        United States SMS Carrier Partner Maintenance
        Completed - The scheduled maintenance has been completed.
        Feb 8, 13:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 8, 08:01 PST
        Scheduled - Our SMS carrier partner in the United States is conducting a planned maintenance from 08 February 2025 at 08:00 PST until 08 February 2025 at 13:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from United States handsets via subset of United States short codes.



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Feb 8, 05:07 PST
        SMS Delivery Delays to Airtel Network in Nigeria
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to Airtel network in Nigeria. This incident has been resolved.
        Feb 8, 09:19 PST
        Update - We continue to observe recovery in SMS delivery delays when sending messages to Airtel network in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 8, 07:31 PST
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to Airtel network in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 8, 05:35 PST
        Investigating - We are experiencing SMS delivery delays when sending messages to Airtel network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 8, 04:55 PST
        SMS Delivery Delays to Etisalat and DU Network in United Arab Emirates
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to Etisalat and DU network in the United Arab Emirates. This incident has been resolved.
        Feb 8, 08:09 PST
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to Etisalat and DU network in the United Arab Emirates. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 8, 06:18 PST
        Update - We continue to experience SMS delivery delays when sending messages to Etisalat and DU network in United Arab Emirates. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 8, 05:24 PST
        Investigating - We are experiencing SMS delivery delays when sending messages to Etisalat and DU network in United Arab Emirates. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 8, 04:31 PST
        SMS Delivery Delays to GrameenPhone Network in Bangladesh
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to GrameenPhone network in Bangladesh. This incident has been resolved.
        Feb 8, 05:17 PST
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to GrameenPhone network in Bangladesh. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 8, 03:54 PST
        Investigating - We are experiencing SMS delivery delays when sending messages to GrameenPhone network in Bangladesh. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 8, 03:14 PST
        MMS Delivery Report Delays to T-Mobile in United States of America
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to T-Mobile in United States of America. This incident has been resolved.
        Feb 8, 04:47 PST
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to T-Mobile in United States of America. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 8, 02:59 PST
        Update - We are experiencing MMS delivery delays when sending messages to T-Mobile in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Feb 7, 20:27 PST
        Update - We are experiencing MMS delivery delays when sending messages to T-Mobile in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Feb 7, 12:33 PST
        Update - We are experiencing MMS delivery delays when sending messages to T-Mobile in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Feb 7, 08:31 PST
        Update - We are experiencing MMS delivery delays when sending messages to T-Mobile in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 7, 06:42 PST
        Update - We are experiencing MMS delivery delays when sending messages to T-Mobile in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 7, 06:22 PST
        Update - We are experiencing MMS delivery delays when sending messages to T-Mobile in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 7, 06:05 PST
        Update - We are continuing to investigate this issue.
        Feb 7, 06:05 PST
        Investigating - We are experiencing MMS delivery delays when sending messages to T-Mobile in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 7, 05:43 PST
        SMS Delivery Delays to Bouygues Telecom in France Via Subset of Longcodes
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to Bouygues Telecom in France via subset of longcodes. This incident has been resolved.
        Feb 8, 00:53 PST
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to Bouygues Telecom in France Via Subset of Longcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 7, 23:00 PST
        Update - We are experiencing SMS delivery delays when sending messages to Bouygues Telecom in France Via Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Feb 7, 20:03 PST
        Update - We are experiencing SMS delivery delays when sending messages to Bouygues Telecom in France Via Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Feb 7, 16:13 PST
        Update - We are experiencing SMS delivery delays when sending messages to Bouygues Telecom in France Via Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 7, 14:18 PST
        Investigating - We are experiencing SMS delivery delays when sending messages to Bouygues Telecom in France Via Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 7, 13:24 PST
        Feb 7, 2025
        SMS Delivery Failures to Multiple Networks in the United States of America Over a Subset of Twilio Short Codes.
        Resolved - We are no longer experiencing SMS delivery failures to Multiple Networks in the United States of America Over a Subset of Twilio Short Codes. This incident has been resolved.
        Feb 7, 22:16 PST
        Monitoring - We are observing successful SMS delivery to multiple networks in the United States of America over a subset of Twilio short codes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Feb 7, 20:22 PST
        Update - We are experiencing SMS delivery failures to Multiple Networks in the United States of America Over a Subset of Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Feb 7, 17:59 PST
        Update - We are experiencing SMS delivery failures to Multiple Networks in the United States of America Over a Subset of Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Feb 7, 16:09 PST
        Investigating - We are experiencing SMS delivery failures to Multiple Networks in the United States of America Over a Subset of Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Feb 7, 15:09 PST
        SMS Delivery Delays to CTBC Celular SA (CTBC) in Brazil
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to CTBC Celular SA (CTBC) in Brazil. This incident has been resolved.
        Feb 7, 22:10 PST
        Update - We are observing recovery in SMS delivery delays when sending messages to CTBC Celular SA (CTBC) in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 7, 20:25 PST
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to CTBC Celular SA (CTBC) in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 7, 18:25 PST
        Update - We continue to experience SMS delivery delays when sending messages to CTBC Celular SA (CTBC) in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 7, 16:32 PST
        Investigating - We are experiencing SMS delivery delays when sending messages to CTBC Celular SA (CTBC) in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 7, 15:36 PST
        Ghana SMS Carrier Maintenance - Tigo
        Completed - The scheduled maintenance has been completed.
        Feb 7, 21:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 7, 16:00 PST
        Scheduled - The Tigo network in Ghana is conducting a planned maintenance from 07 February 2025 at 16:00 PST until 07 February 2025 at 21:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Tigo Ghana handsets.



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Feb 7, 04:35 PST
        SMS Delivery Delays to MTN Network in Nigeria
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to MTN in Nigeria. This incident has been resolved.
        Feb 7, 16:14 PST
        Update - We continue to observe recovery in SMS delivery delays when sending messages to MTN in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 7, 14:24 PST
        Update - We are observing recovery in SMS delivery delays when sending messages to MTN in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 7, 12:28 PST
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to MTN in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 7, 11:12 PST
        Update - We are experiencing SMS delivery delays when sending messages to MTN in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hour or as soon as more information becomes available.
        Feb 7, 09:14 PST
        Update - We are experiencing SMS delivery delays when sending messages to MTN in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
        Feb 7, 07:14 PST
        Investigating - We are experiencing SMS delivery delays when sending messages to MTN in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 7, 06:15 PST
        SMS Delivery Delays to Glo Network in Nigeria
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to Glo Network in Nigeria. This incident has been resolved.
        Feb 7, 14:21 PST
        Update - We continue to observe recovery in SMS delivery delays when sending messages to Glo Network in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 7, 12:30 PST
        Update - We are continuing to monitor for any further issues.
        Feb 7, 12:28 PST
        Update - We continue to observe recovery in SMS delivery delays when sending messages to Glo Network in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 7, 12:27 PST
        Update - We are observing recovery in SMS delivery delays when sending messages to Glo Network in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 7, 10:28 PST
        Update - We are observing recovery in SMS delivery delays when sending messages to Glo Network in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 7, 08:28 PST
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to Glo Network in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 7, 06:38 PST
        Update - We are experiencing SMS delivery delays when sending messages to Glo Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 7, 04:38 PST
        Investigating - We are experiencing SMS delivery delays when sending messages to Glo Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 7, 03:38 PST
        SMS Delivery Failures to Multiple Networks in South Africa
        Resolved - We are no longer experiencing SMS delivery failures to Multiple Networks in South Africa. This incident has been resolved.
        Feb 7, 12:35 PST
        Update - We are observing successful SMS delivery to Multiple Networks in South Africa. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Feb 7, 10:42 PST
        Monitoring - We are observing successful SMS delivery to Multiple Networks in South Africa. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Feb 7, 08:50 PST
        Investigating - We are experiencing SMS delivery failures Multiple Networks in South Africa. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Feb 7, 07:48 PST
        SMS Delivery Delay to MTS Network in Russia
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to MTS Network in Russia. This incident has been resolved.
        Feb 7, 12:02 PST
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to MTS Network in Russia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 7, 10:23 PST
        Update - We are experiencing SMS delivery delays when sending messages to MTS Network in Russia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
        Feb 7, 08:40 PST
        Investigating - We are experiencing SMS delivery delays when sending messages to MTS Network in Russia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 7, 07:45 PST
        Lookup V2's Package ReassignedNumber Is Degraded
        Resolved - We are no longer experiencing Lookup V2 package ReassignedNumber issue. The incident has been resolved
        Feb 7, 10:11 PST
        Monitoring - Lookup V2 package ReassignedNumber is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
        Feb 7, 09:41 PST
        Update - Our engineers have identified the issue with Lookup V2 package ReassignedNumber and are working to deploy a fix. We communicated with the provider and they are fixing it. We expect to provide another update in 2 hour or as soon as more information becomes available.
        Feb 7, 08:59 PST
        Identified - Our engineers have identified the issue with Lookup V2 package ReassignedNumber and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Feb 7, 07:57 PST
        United States Account Security Carrier Partner Maintenance - AT&T
        Completed - The scheduled maintenance has been completed.
        Feb 7, 10:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 6, 08:00 PST
        Scheduled - Our carrier partner AT&T United States is conducting a planned maintenance from 06 February 2025 at 08:00 PST until 07 February 2025 at 10:00 PST. During the maintenance window, there could be intermittent API request failures for AT&T United States customers.



        Impacted Products: Lookup SIM Swap, Verify Silent Network Auth



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Feb 6, 06:41 PST
        Inbound SMS Failures to a Subset of Twilio Sweden Phone Numbers
        Resolved - We are no longer experiencing Inbound SMS delivery failures to Twilio Sweden Phone Numbers. This incident has been resolved.
        Feb 7, 09:12 PST
        Update - We are observing successful inbound SMS delivery to Twilio Sweden Phone Numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Feb 7, 07:10 PST
        Update - We are observing successful inbound SMS delivery to Twilio Sweden Phone Numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Feb 7, 03:10 PST
        Monitoring - We are observing successful inbound SMS delivery to Twilio Sweden Phone Numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Feb 7, 01:10 PST
        Update - We are still experiencing SMS delivery failures when sending messages to Twilio numbers from Sweden Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Feb 6, 09:30 PST
        Update - We are still experiencing SMS delivery failures when sending messages to Twilio numbers from Sweden Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 6, 08:22 PST
        Update - We are still experiencing SMS delivery failures when sending messages to Twilio numbers from Sweden Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 6, 07:25 PST
        Update - We are experiencing SMS failures to a subset of Twilio Sweden Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 6, 06:26 PST
        Investigating - We are experiencing SMS delivery failures when sending messages to Twilio numbers from Sweden Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 6, 06:22 PST
        SMS Delivery Delays to Mobilis in Algeria
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to Mobilis in Algeria. This incident has been resolved.
        Feb 7, 04:56 PST
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to Mobilis in Algeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 7, 02:56 PST
        Investigating - We are experiencing SMS delivery delays when sending messages to Mobilis in Algeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 7, 02:11 PST
        US SMS Carrier Maintenance - Small US Carriers
        Completed - The scheduled maintenance has been completed.
        Feb 7, 01:30 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 6, 20:30 PST
        Scheduled - A subset of small networks in the US are conducting an emergency maintenance from 06 February 2025 at 20:30 PST until 07 February 2025 at 01:30 PST. During the maintenance window, there could be intermittent delays delivering SMS to small US carriers handsets.
        Jan 31, 18:32 PST
        SMS Delivery Delays to MTN in Nigeria
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to MTN in Nigeria. This incident has been resolved.
        Feb 7, 01:10 PST
        Monitoring - We are observing recovery in MMS/SMS delivery delays when sending messages to MTN in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 6, 23:18 PST
        Update - We are experiencing SMS delivery delays when sending messages to MTN in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 6, 22:19 PST
        Investigating - We are experiencing SMS delivery delays when sending messages to MTN in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 6, 21:23 PST
        Feb 6, 2025
        US SMS Carrier Maintenance - Small US Carriers
        Completed - The scheduled maintenance has been completed.
        Feb 6, 21:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 6, 19:00 PST
        Scheduled - A subset of small networks in the US are conducting an emergency maintenance from 06 February 2025 at 19:00 PST until 06 February 2025 at 21:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from small US carriers handsets.
        Feb 5, 20:54 PST
        United Kingdom Account Security Carrier Partner Maintenance - EE
        Completed - The scheduled maintenance has been completed.
        Feb 6, 20:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 6, 14:00 PST
        Scheduled - Our carrier partner EE United Kingdom is conducting a planned maintenance from 06 February 2025 at 14:00 PST until 06 February 2025 at 20:00 PST. During the maintenance window, there could be intermittent API request failures for EE United Kingdom customers.



        Impacted Products: Legacy Identity MatchAndAttributes, Lookup SIM Swap, Lookup Identity Match, Verify Silent Network Auth



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Feb 5, 14:39 PST
        Customers Unable to Upload XLSX to Alphanumeric Sender ID Application
        Resolved - Customers are now able to upload required .xlsx files for Ireland pre-reg Sender IDs. This process is operating normally at this time.
        Feb 6, 16:45 PST
        Monitoring - Customers are now able to upload required .xlsx files for Ireland pre-reg Sender IDs.. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
        Feb 6, 16:21 PST
        Update - We continue to investigate an issue where customers are unable to upload required .xlsx files for Ireland pre-reg Sender IDs. They see a "File upload failed" message. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Feb 6, 15:23 PST
        Update - We are investigating an issue where customers are unable to upload required .xlsx files for Ireland pre-reg Sender IDs. They see a "File upload failed" message. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Feb 6, 13:25 PST
        Update - We are investigating an issue where customers are unable to upload required .xlsx files for Ireland pre-reg Sender IDs. They see a "File upload failed" message. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Feb 6, 12:25 PST
        Investigating - We've become aware of a potential issue with uploading xlsx. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Feb 6, 12:04 PST
        Toll Free Verifications Timeout
        Resolved - Programmable Messaging, Toll Free Verification is now operating normally at this time.
        Feb 6, 13:54 PST
        Monitoring - Programmable Messaging, Toll Free Verification is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
        Feb 6, 13:28 PST
        Update - We continue to investigate a service interruption with Programmable Messaging, Toll Free Verification. 408 instances of Toll Free Verifications timing out since Jan 25. These verifications were eventually rejected and customers were notified. We are working on resubmitting these effected verifications. We will provide another update in 16 hours or as soon as more information becomes available.
        Feb 6, 05:52 PST
        Update - We continue to investigate a service interruption with Programmable Messaging, Toll Free Verification.408 instances of Toll Free Verifications timing out since Jan 25.These verifications were eventually rejected and customers were notified.We are working on resubmitting these effected verifications.We will provide another update in 8 hours or as soon as more information becomes available.
        Feb 5, 21:52 PST
        Update - We continue to investigate a service interruption with Programmable Messaging, Toll Free Verification. 408 instances of Toll Free Verifications timing out since Jan 25. These verifications were eventually rejected and customers were notified. We are working on resubmitting these effected verifications. We will provide another update in 4 hours or as soon as more information becomes available.
        Feb 5, 17:52 PST
        Update - We continue to investigate a service interruption with Programmable Messaging, Toll Free Verification. 408 instances of Toll Free Verifications timing out since Jan 25. These verifications were eventually rejected and customers were notified. We are working on resubmitting these effected verifications. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 5, 15:57 PST
        Update - We are investigating a service interruption with Programmable Messaging, Toll Free Verification. 408 instances of Toll Free Verifications timing out since Jan 25. These verifications were eventually rejected and customers were notified. We are working on resubmitting these effected verifications. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 5, 15:01 PST
        Investigating - Our monitoring systems have detected a potential issue . Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Feb 5, 14:54 PST
        MMS Delivery Delays to Telus in Canada
        Resolved - We are no longer experiencing MMS delivery delays when sending messages to Telus in Canada. This incident has been resolved.
        Feb 6, 12:56 PST
        Monitoring - We are observing recovery in MMS delivery delays when sending messages to Telus in Canada. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 6, 11:45 PST
        Investigating - We are experiencing MMS delivery delays when sending messages to Telus in Canada. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 6, 11:06 PST
        SMS Delivery Delays and Failures to Yemen Mob. CDMA in Yemen
        Resolved - We are no longer experiencing SMS Delivery Delays and Failures to Yemen Mob. CDMA in Yemen. This incident has been resolved.
        Feb 6, 10:40 PST
        Monitoring - We are observing recovery in SMS Delivery Delays and Failures to Yemen Mob. CDMA in Yemen. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 6, 08:41 PST
        Update - We are experiencing SMS Delivery Delays and Failures to Yemen Mob. CDMA in Yemen. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Feb 6, 07:42 PST
        Update - We are experiencing SMS Delivery Delays and Failures to Yemen Mob. CDMA in Yemen. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Feb 6, 07:42 PST
        Investigating - We are experiencing SMS Delivery Delays and Failures to Yemen Mob. CDMA in Yemen. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Feb 6, 07:37 PST
        Algeria SMS Carrier Partner Maintenance
        Completed - The scheduled maintenance has been completed.
        Feb 6, 09:01 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 6, 07:00 PST
        Scheduled - Our SMS carrier partner in Algeria is conducting a planned maintenance from 06 February 2025 at 07:00 PST until 06 February 2025 at 09:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Algeria handsets.
        Feb 4, 15:11 PST
        Afghanistan SMS Carrier Maintenance - AWCC
        Completed - The scheduled maintenance has been completed.
        Feb 6, 09:01 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 6, 07:01 PST
        Scheduled - The AWCC network in Afghanistan is conducting a planned maintenance from 06 February 2025 at 07:00 PST until 06 February 2025 at 09:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to AWCC Afghanistan handsets.
        Feb 4, 16:02 PST
        Senegal SMS Carrier Maintenance - Expresso
        Completed - The scheduled maintenance has been completed.
        Feb 6, 09:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 6, 07:01 PST
        Scheduled - The Expresso network in Senegal is conducting a planned maintenance from 06 February 2025 at 07:00 PST until 06 February 2025 at 09:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Expresso Senegal handsets.
        Feb 4, 15:29 PST
        United States Account Security Carrier Partner Maintenance - AT&T
        Completed - The scheduled maintenance has been completed.
        Feb 6, 06:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 5, 21:00 PST
        Scheduled - Our carrier partner AT&T United States is conducting emergency maintenance from 05 February 2025 at 21:00 PST until 06 February 2025 at 06:00 PST. During the maintenance window, there could be intermittent API request failures for AT&T United States customers.



        Impacted Product: Verify Silent Network Auth



        Note, the maintenance will be carried out on each of the following dates and times:



        05 February 2025 at 21:00 PST until 06 February 2025 at 05:00 PST

        05 February 2025 at 23:30 PST until 06 February 2025 at 06:00 PST



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Feb 5, 14:19 PST
        United States SMS Carrier Maintenance - T-Mobile
        Completed - The scheduled maintenance has been completed.
        Feb 6, 05:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 4, 19:00 PST
        Scheduled - The T-Mobile network in the United States is conducting a series of planned maintenances from 04 February 2025 at 19:00 PST until 06 February 2025 at 05:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from T-Mobile United States handsets.



        Note, the maintenance will be carried out on each of the following dates and times:



        04 February 2025 at 19:00 PST until 05 February 2025 at 05:00 PST

        05 February 2025 at 19:00 PST until 06 February 2025 at 05:00 PST
        Feb 3, 14:24 PST
        SMS Delivery Delays to T-Mobile in Czech Republic
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to T-Mobile in Czech Republic. This incident has been resolved.
        Feb 6, 04:41 PST
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to T-Mobile in Czech Republic. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 6, 02:41 PST
        Investigating - We are experiencing SMS delivery delays when sending messages to T-Mobile in Czech Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 6, 01:50 PST
        SMS Delivery Delays to Entel Network in Peru
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to Entel Network in Peru. This incident has been resolved.
        Feb 6, 03:46 PST
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to Entel Network in Peru. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 6, 01:46 PST
        Update - We are continuing to investigate the SMS delivery delays when sending messages to Entel Network in Peru. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Feb 5, 19:20 PST
        Update - We are experiencing SMS delivery delays when sending messages to Entel Network in Peru. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Feb 5, 15:20 PST
        Update - We are experiencing SMS delivery delays when sending messages to Entel Network in Peru. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 5, 13:25 PST
        Investigating - We are experiencing SMS delivery delays when sending messages to Entel Network in Peru. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 5, 12:26 PST
        United States SMS Carrier Partner Maintenance
        Completed - The scheduled maintenance has been completed.
        Feb 6, 03:01 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 5, 23:00 PST
        Scheduled - Our SMS carrier partner in the United States is conducting a planned maintenance from 05 February 2025 at 23:00 PST until 06 February 2025 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from United States handsets via subset of United States short codes.
        Jan 30, 14:45 PST
        Canada SMS Carrier Maintenance - Bell Mobility
        Completed - The scheduled maintenance has been completed.
        Feb 6, 03:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 6, 00:01 PST
        Scheduled - The Bell Mobility network in Canada is conducting a planned maintenance from 06 February 2025 at 00:00 PST until 06 February 2025 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Bell Mobility Canada handsets.
        Jan 28, 15:37 PST
        United States and Canada Twilio SMS/MMS Maintenance Activity
        Completed - The scheduled maintenance has been completed.
        Feb 6, 00:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 5, 20:00 PST
        Scheduled - Twilio will be performing a planned maintenance activity from 05 February, 2025 at 20:00 PST until 06 February, 2025 at 00:00 PST. During the Maintenance window, there could be intermittent delays delivering SMS and MMS to and from US and Canada Network Subscribers over a subset of Toll-Free, Long Code and Short Code Numbers.
        Feb 4, 16:06 PST
        Feb 5, 2025
        Mali SMS Carrier Maintenance - Orange
        Completed - The scheduled maintenance has been completed.
        Feb 5, 21:30 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 5, 15:00 PST
        Scheduled - The Orange network in Mali is conducting a planned maintenance from 05 February 2025 at 15:00 PST until 05 February 2025 at 21:30 PST. During the maintenance window, there could be intermittent delays delivering SMS to Orange Mali handsets.



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Feb 5, 06:40 PST
        United Kingdom Account Security Carrier Partner Maintenance - Vodafone
        Completed - The scheduled maintenance has been completed.
        Feb 5, 21:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 5, 15:01 PST
        Scheduled - Our carrier partner Vodafone United Kingdom is conducting an emergency maintenance from 05 February 2025 at 15:00 PST until 05 February 2025 at 21:00 PST. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers.



        Impacted Products: Legacy Identity MatchAndAttributes, Lookup Identity Match



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Feb 5, 14:46 PST
        Thailand Voice Carrier Partner Maintenance
        Completed - The scheduled maintenance has been completed.
        Feb 5, 18:30 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 5, 17:30 PST
        Scheduled - Our Voice carrier partner in Thailand is conducting a planned maintenance from 05 February 2025 at 17:30 PST until 05 February 2025 at 18:30 PST. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio Thailand phone numbers.



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Feb 4, 22:28 PST
        Message Status Event Issue
        Resolved - Message status events has been resolved and is operating normally at this time.
        Feb 5, 17:33 PST
        Monitoring - We identified and resolved the issue that was causing some customers to not receive some of the message status events for outbound messages. Customers should now be receiving message status events for outbound messages as normal. We'll provide another update in 30 minutes or as soon as more information becomes available.
        Feb 5, 17:03 PST
        Update - We are investigating a service interruption with Event Streams. We have detected an issue that may result in some customers not being able to receive the message status events for outbound messages. We expect to provide another update in 1 hour or as soon as more information becomes available
        Feb 5, 16:44 PST
        Investigating - Our monitoring systems have detected a potential issue Programmable Messaging. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Feb 5, 16:24 PST
        SMS Delivery Delays to Tigo Network in Honduras
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to Tigo Network in Honduras. This incident has been resolved.
        Feb 5, 16:58 PST
        Update - We continue to observe recovery in SMS delivery delays when sending messages to Tigo Network in Honduras. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 5, 15:09 PST
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to Tigo Network in Honduras. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 5, 13:10 PST
        Update - We continue to experience SMS delivery delays when sending messages to Tigo Network in Honduras. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Feb 5, 05:40 PST
        Update - We continue to experience SMS delivery delays when sending messages to Tigo Network in Honduras. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Feb 5, 01:40 PST
        Update - We are experiencing SMS delivery delays when sending messages to Tigo Network in Honduras. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 4, 23:41 PST
        Investigating - We are experiencing MMS/SMS delivery delays when sending messages to SMS Delivery Delays to Tigo Network in Honduras. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 4, 22:47 PST
        Russia SMS Carrier Maintenance - Beeline
        Completed - The scheduled maintenance has been completed.
        Feb 5, 16:01 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 5, 13:00 PST
        Scheduled - The Beeline network in Russia is conducting a planned maintenance from 05 February 2025 at 13:00 PST until 05 February 2025 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Beeline Russia handsets.
        Feb 4, 01:57 PST
        Russia SMS Carrier Maintenance - MTT
        Completed - The scheduled maintenance has been completed.
        Feb 5, 16:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 5, 12:55 PST
        Scheduled - The MTT network in Russia is conducting a planned maintenance from 05 February 2025 at 12:55 PST until 05 February 2025 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to MTT Russia handsets.
        Jan 31, 13:27 PST
        SMS Delivery Delays to Shelcomm in United States of America
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to Shelcomm in United States of America. This incident has been resolved.
        Feb 5, 14:47 PST
        Update - We continue to observe recovery in SMS Delivery Delays to Shelcomm in United States of America. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 5, 13:00 PST
        Monitoring - We are observing recovery in SMS Delivery Delays to Shelcomm in United States of America. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 5, 11:01 PST
        Investigating - We are experiencing SMS delivery delays when sending messages to Shelcomm in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 5, 10:30 PST
        United States Account Security Carrier Partner Maintenance - AT&T
        Completed - The scheduled maintenance has been completed.
        Feb 5, 10:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 4, 08:20 PST
        Scheduled - Our carrier partner AT&T United States is conducting an emergency maintenance from 04 February 2025 at 08:20 PST until 05 February 2025 at 10:00 PST. During the maintenance window, there could be intermittent API request failures for AT&T United States customers.



        Impacted Product: Verify Silent Network Auth



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Feb 4, 08:18 PST
        SMS Delivery Failures to Subset of Twilio Numbers in Croatia
        Resolved - We have fully investigated the SMS delivery failures sending to Subset of Twilio numbers in Croatia issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
        Feb 5, 09:39 PST
        Update - We continue to experience SMS delivery failures sending to Subset of Twilio numbers in Croatia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Feb 5, 06:10 PST
        Update - We are experiencing SMS delivery failures sending to Subset of Twilio numbers in Croatia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Feb 5, 04:10 PST
        Investigating - We are experiencing SMS delivery failures sending to Subset of Twilio numbers in Croatia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Feb 5, 03:10 PST
        Philippines SMS Carrier Partner Maintenance
        Completed - The scheduled maintenance has been completed.
        Feb 5, 08:55 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 5, 08:00 PST
        Scheduled - Our SMS carrier partner in the Philippines is conducting an emergency maintenance from 05 February 2025 at 08:00 PST until 05 February 2025 at 08:55 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Philippines handsets.



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Feb 4, 22:20 PST
        SMS Delivery Delays to Robi/Axiata Network in Bangladesh
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to Robi/Axiata Network in Bangladesh. This incident has been resolved.
        Feb 5, 04:57 PST
        Update - We are observing recovery in SMS delivery delays when sending messages to Robi/Axiata Network in Bangladesh. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
        Feb 5, 00:57 PST
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to Robi/Axiata Network in Bangladesh. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 4, 22:51 PST
        Update - We are experiencing SMS Delivery Delays to Robi/Axiata Network in Bangladesh. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 4, 21:57 PST
        Investigating - We are experiencing SMS Delivery Delays to Robi/Axiata Network in Bangladesh. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 4, 21:01 PST
        SMS Delivery Delays to Airtel for Multiple Destination
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to Airtel for Multiple Destinations. This incident has been resolved.
        Feb 5, 04:03 PST
        Monitoring - We are observing recovery in SMS delivery delays to Airtel for Multiple Destinations. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 5, 02:03 PST
        Update - We are experiencing SMS delivery delays when sending messages to SMS Delivery to Airtel for Multiple Destination. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

        Destination Affected: (Malawi | Bangladesh | Chad | India | Sudan | Kenya | Tanzania | Madagascar| Niger | Nabon | Sri Lanka | Togo)
        Feb 5, 01:13 PST
        Investigating - We've become aware of a potential issue with SMS Delivery to Airtel for Multiple Destination. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Destination
        Chad
        Congo (Democratic Republic)
        Gabon
        India
        Kenya
        Feb 5, 00:54 PST
        SMS Delivery Delays to Airtel in Nigeria
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to Airtel in Nigeria. This incident has been resolved.
        Feb 5, 03:57 PST
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to Airtel in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 5, 01:57 PST
        Update - We are experiencing SMS delivery delays when sending messages to Airtel in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 5, 00:00 PST
        Investigating - We are experiencing SMS Delivery Delays to Airtel in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 4, 23:17 PST
        SMS Delivery Delays to XL Axiata Network in Indonesia
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to XL Axiata Network in Indonesia. This incident has been resolved.
        Feb 5, 00:57 PST
        Monitoring - We are observing recovery in SMS Delivery Delays to XL Axiata Network in Indonesia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 4, 22:53 PST
        Update - We continue to experience SMS Delivery Delays to XL Axiata Network in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 4, 21:30 PST
        Investigating - We are experiencing SMS Delivery Delays to XL Axiata Network in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 4, 20:39 PST
        SMS Delivery Delays to Orange / Altice in Dominican Republic
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to Orange / Altice in Dominican Republic. This incident has been resolved.
        Feb 5, 00:09 PST
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to Orange / Altice in Dominican Republic.. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 4, 22:21 PST
        Update - We are experiencing SMS Delivery Delays to Orange / Altice in Dominican Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 4, 21:23 PST
        Investigating - We are experiencing SMS Delivery Delays to Orange / Altice in Dominican Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 4, 20:28 PST
        Feb 4, 2025
        SMS delivery delays to Smart Axiata/Hello Network in Cambodia, specifically affecting pre-registered sender IDs
        Resolved - We are no longer experiencing MMS/SMS delivery delays when sending messages to Smart Axiata/Hello Network in Cambodia. This incident has been resolved.
        Feb 4, 23:54 PST
        Monitoring - We are observing recovery in SMS delivery delays to Smart Axiata/Hello Network in Cambodia, specifically affecting pre-registered sender IDs. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 4, 21:59 PST
        Investigating - We are experiencing SMS delivery delays to Smart Axiata/Hello Network in Cambodia, specifically affecting pre-registered sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 4, 21:07 PST
        Issue with Studio ending and deleting the executions
        Resolved - This incident has been resolved.
        Feb 4, 22:59 PST
        Update - We are no longer experiencing issue with Studio not able to end and delete the executions. This incident has been resolved.
        Feb 4, 22:50 PST
        Monitoring - Issue with Studio not able to end and delete the executions is resolved and Studio operating normally as of 22:13 PM PT. We will continue to monitor for system stability. We’ll provide another update in 30 minutes or as soon as more information becomes available
        Feb 4, 22:21 PST
        Investigating - As of 21:19 PM PT, Studio has issues with ending and deleting the executions. We expect to provide another update in 1 hour or as soon as more information becomes available
        Feb 4, 21:54 PST
        SMS Delivery Delays To a subset of Twilio Australia Phone Numbers
        Resolved - We are no longer experiencing SMS Delivery Delays To a subset of Twilio Australia Phone Numbers. This incident has been resolved.
        Feb 4, 22:13 PST
        Monitoring - We are observing recovery in SMS Delivery Delays To a subset of Twilio Australia Phone Numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 4, 20:22 PST
        Update - We are experiencing SMS Delivery Delays To a subset of Twilio Australia Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 4, 19:54 PST
        Investigating - We've become aware of a potential issue with Multiple Binds Down Twilio US & Twilio Sweden Providers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Feb 4, 19:30 PST
        Spain SMS Carrier Partner Maintenance
        Completed - The scheduled maintenance has been completed.
        Feb 4, 22:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 4, 20:01 PST
        Scheduled - Our SMS carrier partner in Spain is conducting a planned maintenance from 04 February 2025 at 20:00 PST until 04 February 2025 at 22:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Spain handsets.
        Jan 29, 12:15 PST
        SMS Delivery Delays to Telefonica Network in Chile
        Resolved - We are no longer experiencing SMS Delivery Delays to Telefonica Network in Chile. This incident has been resolved.
        Feb 4, 21:46 PST
        Monitoring - We are observing recovery in SMS Delivery Delays to Telefonica Network in Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 4, 21:17 PST
        Update - We are experiencing SMS Delivery Delays to Telefonica Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 4, 20:34 PST
        Investigating - We are experiencing SMS Delivery Delays to Telefonica Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 4, 19:45 PST
        SMS Delivery Receipts Delays to Shelcomm Network in United States of America
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to Shelcomm Network in the United States of America. This incident has been resolved.
        Feb 4, 20:16 PST
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to Shelcomm Network in United States of America. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 4, 18:27 PST
        Update - We are continuing to experience delays in receiving message delivery reports when sending to Shelcomm Network in United States of America. Our engineers are still working with our carrier partner to resolve the issue. We expect to provide another update in 2 Hours or as soon as more information becomes available.
        Feb 4, 16:30 PST
        Update - We are experiencing delays in receiving message delivery reports when sending to Shelcomm Network in United States of America. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 Hour or as soon as more information becomes available.
        Feb 4, 15:38 PST
        Investigating - Our monitoring systems have detected a potential issue with SMS Delivery Receipts Delays to Shelcomm Network in United States of America. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Feb 4, 15:14 PST
        United Kingdom Account Security Carrier Partner Maintenance - EE
        Completed - The scheduled maintenance has been completed.
        Feb 4, 20:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 4, 14:00 PST
        Scheduled - Our carrier partner EE United Kingdom is conducting a planned maintenance from 04 February 2025 at 14:00 PST until 04 February 2025 at 20:00 PST. During the maintenance window, there could be intermittent API request failures for EE United Kingdom customers.



        Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes
        Jan 31, 04:35 PST
        Intermittent 30024 Errors to Verizon and T-Mobile in the United States of America
        Resolved - We are no longer experiencing intermittent, 30024 Errors to Verizon and T-Mobile in the United States of America. This incident has been resolved.
        Feb 4, 19:03 PST
        Update - We observing a recovery on small subset of Twilio 10DLC numbers that were generating intermittent 30024 errors towards Verizon and T-Mobile destinations in the United States. This is mostly impacting Hosted or Ported numbers. We are monitoring this and expect to provide another update in 2 hours or as soon as more information becomes available.

        If you are still seeing traffic failing with 30024 towards AT&T and Verizon for the majority of traffic sent from your Twilio 10DLC numbers, kindly open a Support Ticket.
        Feb 4, 17:01 PST
        Update - We observing a recovery on small subset of Twilio 10DLC numbers that were generating intermittent 30024 errors towards Verizon and T-Mobile destinations in the United States. This is mostly impacting Hosted or Ported numbers. We are monitoring this and expect to provide another update in 2 hours or as soon as more information becomes available.

        If you are still seeing traffic failing with 30024 towards AT&T and Verizon for the majority of traffic sent from your Twilio 10DLC numbers, kindly open a Support Ticket.
        Feb 4, 15:00 PST
        Monitoring - We observing a recovery on small subset of Twilio 10DLC numbers that were generating intermittent 30024 errors towards Verizon and T-Mobile destinations in the United States. This is mostly impacting Hosted or Ported numbers. We are monitoring this and expect to provide another update in 2 hours or as soon as more information becomes available.

        If you are still seeing traffic failing with 30024 towards AT&T and Verizon for the majority of traffic sent from your Twilio 10DLC numbers, kindly open a Support Ticket.
        Feb 4, 12:59 PST
        Update - As of this morning (Feb 4, 2025), Twilio is observing a small subset of Twilio 10DLC numbers generating intermittent 30024 errors towards Verizon and T-Mobile destinations in the United States. This is mostly impacting Hosted or Ported numbers. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Feb 4, 11:46 PST
        Investigating - Our monitoring systems have detected a potential issue with SMS. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Feb 4, 11:34 PST
        SMS Delivery Reports Delay to Malitel Network in Mali
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to Malitel Network in Mali. This incident has been resolved.
        Feb 4, 18:29 PST
        Update - We are observing recovery in delivery report delays when sending to messages Malitel Network in Mali. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 Hours or as soon as more information becomes available.
        Feb 4, 16:36 PST
        Monitoring - We are observing recovery in delivery report delays when sending to messages Malitel Network in Mali. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 Hours or as soon as more information becomes available.
        Feb 4, 14:35 PST
        Update - We continue to experience SMS delivery delays when sending messages to Malitel Network in Mali. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Feb 4, 08:04 PST
        Update - We continue to experience SMS delivery delays when sending messages to Malitel Network in Mali. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Feb 4, 04:09 PST
        Update - We continue to experience SMS delivery delays when sending messages to Malitel Network in Mali. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 4, 02:09 PST
        Investigating - We are experiencing SMS delivery delays when sending messages to Malitel Network in Mali. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 4, 01:09 PST
        MMS Delivery Report Delays to T-Mobile Network in United States of America
        Resolved - We are no longer experiencing delivery report delays when sending messages to T-Mobile Network in United States of America. This incident has been resolved.
        Feb 4, 12:29 PST
        Monitoring - We are observing recovery in MMS delivery delays when sending messages to T-Mobile Network in United States of America. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 4, 10:34 PST
        Update - We have detected that this incident is only associated with Delivery Reports and we can confirm that MMS Delivery is not impacted. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 4, 08:47 PST
        Update - We are experiencing MMS delivery delays when sending messages to T-Mobile Network in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 4, 06:55 PST
        Update - We are continuing our investigation and have discovered Shortcode is affected by the issue.
        Feb 4, 06:54 PST
        Investigating - We are experiencing MMS delivery delays when sending messages to T-Mobile Network in United States of America via subset of longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 4, 05:56 PST
        SMS Delivery Delays to Glo in Nigeria
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to Glo in Nigeria. This incident has been resolved.
        Feb 4, 07:42 PST
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to Glo in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 4, 05:48 PST
        Update - We are continue to experience SMS delivery delays when sending messages to Glo in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 4, 04:05 PST
        Investigating - We are experiencing SMS delivery delays when sending messages to Glo in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 4, 03:05 PST
        US SMS Carrier Maintenance - Small US Carriers
        Completed - The scheduled maintenance has been completed.
        Feb 4, 04:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 4, 02:00 PST
        Scheduled - A subset of small networks in the US are conducting a planned maintenance from 04 February 2025 at 02:00 PST until 04 February 2025 at 04:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from small US carriers handsets.
        Jan 31, 13:32 PST
        United States SMS and MMS Carrier Maintenance - AT&T
        Completed - The scheduled maintenance has been completed.
        Feb 4, 03:01 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 3, 21:00 PST
        Scheduled - The AT&T network in the United States is conducting a planned maintenance from 03 February 2025 at 21:00 PST until 04 February 2025 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from AT&T United States handsets.
        Jan 31, 15:28 PST
        Canada SMS Carrier Maintenance - Bell Mobility
        Completed - The scheduled maintenance has been completed.
        Feb 4, 03:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 4, 00:00 PST
        Scheduled - The Bell Mobility network in Canada is conducting a planned maintenance from 04 February 2025 at 00:00 PST until 04 February 2025 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Bell Mobility Canada handsets.
        Jan 28, 12:36 PST
        Feb 3, 2025
        United Kingdom Account Security Carrier Partner Maintenance - EE
        Completed - The scheduled maintenance has been completed.
        Feb 3, 22:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 3, 14:00 PST
        Scheduled - Our carrier partner EE United Kingdom is conducting a planned maintenance from 03 February 2025 at 14:00 PST until 03 February 2025 at 22:00 PST. During the maintenance window, there could be intermittent API request failures for EE United Kingdom customers.



        Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes
        Jan 27, 06:42 PST
        SMS Delivery Reports Delay to Onvoy Spectrum Mobile in United States of America via subset of Shortcodes
        Resolved - We are experiencing SMS Delivery Delays via another incident - https://status.twilio.com/incidents/24z78fv45bkf. As such, this incident will be merged. For more information, please visit https://status.twilio.com/incidents/24z78fv45bkf.
        Feb 3, 18:17 PST
        Investigating - We are experiencing SMS delivery reports delay when sending messages to Onvoy Spectrum Mobile in United States of America via subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 3, 17:58 PST
        SMS Delivery Delays to 9Mobile Network in Nigeria
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to 9Mobile network in Nigeria. This incident has been resolved.
        Feb 3, 17:34 PST
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to 9Mobile network in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 Hours or as soon as more information becomes available.
        Feb 3, 15:40 PST
        Update - We are continuing to experience SMS delivery delays when sending messages to 9Mobile network in Nigeria. Our engineers are still working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Feb 3, 08:03 PST
        Update - We are continuing to experience SMS delivery delays when sending messages to 9Mobile network in Nigeria. Our engineers are still working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Feb 2, 16:13 PST
        Update - We are experiencing SMS delivery delays when sending messages to 9Mobile network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Feb 2, 00:21 PST
        Update - We are experiencing SMS delivery delays when sending messages to 9Mobile network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Feb 1, 16:34 PST
        Update - We are experiencing SMS delivery delays when sending messages to 9Mobile network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Feb 1, 12:34 PST
        Update - We are experiencing SMS delivery delays when sending messages to 9Mobile network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 1, 10:35 PST
        Investigating - We are experiencing SMS delivery delays when sending messages to 9Mobile network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 1, 09:34 PST
        SMS Delivery Delays to Syriatel Network in Syrian Arab Republic
        Resolved - We are no longer experiencing MMS/SMS delivery delays when sending messages to Syriatel network in Syrian Arab Republic. This incident has been resolved.
        Feb 3, 17:15 PST
        Monitoring - We are observing successful SMS delivery to Syriatel network in Syrian Arab Republic. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Feb 3, 15:12 PST
        Update - We are still experiencing SMS delivery delays when sending messages to Syriatel network in Syrian Arab Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Feb 3, 12:28 PST
        Update - We are still experiencing SMS delivery delays when sending messages to Syriatel network in Syrian Arab Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Feb 3, 08:36 PST
        Update - We are still experiencing SMS delivery delays when sending messages to Syriatel network in Syrian Arab Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 3, 06:35 PST
        Investigating - We are experiencing SMS delivery delays when sending messages to Syriatel network in Syrian Arab Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 3, 05:45 PST
        Russia SMS Carrier Maintenance - MegaFon and Yota
        Completed - The scheduled maintenance has been completed.
        Feb 3, 16:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 3, 12:01 PST
        Scheduled - The MegaFon and Yota networks in Russia are conducting a planned maintenance from 03 February 2025 at 12:00 PST until 03 February 2025 at 16:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon and Yota Russia handsets.
        Jan 30, 13:15 PST
        SMS Delivery Failures to AT&T Network in the US for a Subset of Long codes
        Resolved - Twilio SMS was degraded for 86 minutes between 03:44 and 05:17 Pacific Time on 02/03/2024. During this period of time customers may have experienced failures to ATT network. The issue has now been resolved.
        Feb 3, 11:32 PST
        SMS Delivery Delays to Orange Network In Congo
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to Orange Network In Congo. This incident has been resolved.
        Feb 3, 11:06 PST
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to Orange Network In Congo. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 or as soon as more information becomes available.
        Feb 3, 09:24 PST
        Investigating - We are experiencing SMS delivery delays when sending messages to Orange Network In Congo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 3, 08:26 PST
        On Call Engineers are Investigating an issue
        Resolved - We have fully investigated the filtering issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
        Feb 3, 10:49 PST
        Investigating - Our monitoring systems have detected a potential issue with AT&T filtering, Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Feb 3, 10:28 PST
        SMS Delivery Delays to Mobicom in Mongolia
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to Mobicom in Mongolia. This incident has been resolved.
        Feb 3, 05:29 PST
        Update - We are observing recovery in SMS delivery delays when sending messages to Mobicom in Mongolia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
        Feb 3, 05:19 PST
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to Mobicom in Mongolia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 3, 03:07 PST
        Update - We are experiencing SMS delivery delays when sending messages to Mobicom in Mongolia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 3, 01:07 PST
        Investigating - We are experiencing SMS delivery delays when sending messages to Mobicom in Mongolia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 3, 00:07 PST
        [Retro Sync Insights failures] Affected
        Resolved - Flex UI Teams View was degraded for 11 minutes between 12:05 and 12:16 UTC Time on 03/02/2025. During this period of time customers wouldn't be able to create filters on Flex UI Teams View. However, there was no impact on already existing filters and UI would have worked as expected, unless there was any new filter created by the supervisor.
        Feb 3, 05:26 PST
        Monitoring - Our engineers are currently investigating the customer impact of a retroactive issue with Flex Insights. We will follow up and provide customer impact details within 2 hours.
        Feb 3, 05:05 PST
        United States SMS Carrier Maintenance - T-Mobile
        Completed - The scheduled maintenance has been completed.
        Feb 3, 05:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 2, 19:00 PST
        Scheduled - The T-Mobile network in the United States is conducting a planned maintenance from 02 February 2025 at 19:00 PST until 03 February 2025 at 05:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from T-Mobile United States handsets.
        Jan 31, 16:21 PST
        SMS Delivery Delay to Moldcell Network in Moldova
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to Moldcell Network in Moldova. This incident has been resolved.
        Feb 3, 04:41 PST
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to Moldcell Network in Moldova. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 or as soon as more information becomes available.
        Feb 3, 02:43 PST
        Investigating - We are experiencing SMS delivery delays when sending messages to Moldcell Network in Moldova. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 3, 01:43 PST
        United States MMS Carrier Partner Maintenance
        Completed - The scheduled maintenance has been completed.
        Feb 3, 04:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 2, 21:00 PST
        Scheduled - Our MMS carrier partner in the United States is conducting a planned maintenance from 02 February 2025 at 21:00 PST until 03 February 2025 at 04:00 PST. During the maintenance window, there could be intermittent delays delivering MMS to T-Mobile United States handsets via subset of United States long codes.
        Jan 28, 07:52 PST
        SMS Delivery Delays to Fastweb Network in Italy
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to Fastweb Network in Italy. This incident has been resolved.
        Feb 3, 01:19 PST
        Update - We are observing recovery in SMS delivery delays when sending messages to Fastweb Network in Italy. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 2, 23:25 PST
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to Fastweb Network in Italy. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 2, 21:25 PST
        Update - We are continuing to experience SMS delivery delays when sending messages to Fastweb Network in Italy. Our engineers are still working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Feb 2, 17:26 PST
        Update - We are continuing to experience SMS delivery delays when sending messages to Fastweb Network in Italy. Our engineers are still working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 2, 15:30 PST
        Update - We are experiencing SMS delivery delays when sending messages to Fastweb Network in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 2, 14:30 PST
        Investigating - Our monitoring systems have detected a potential issue of SMS Delivery Delays to Fastweb Network in Italy. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Feb 2, 14:23 PST
        SMS Delivery Delays to Malitel Network in Mali
        Resolved - We are no longer experiencing delivery delays when sending messages to Malitel Mali. This incident has been resolved.
        Feb 3, 01:11 PST
        Update - We are observing recovery in SMS delivery delays when sending messages to Malitel Mali. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 2, 23:09 PST
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to Malitel Mali. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 2, 21:09 PST
        Update - We are continuing to investigate this issue.
        Feb 2, 21:04 PST
        Update - We are still experiencing SMS delivery delays when sending messages to Malitel Mali. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Feb 2, 05:15 PST
        Update - We are still experiencing SMS delivery delays when sending messages to Malitel Mali. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Feb 1, 13:25 PST
        Update - We are still experiencing SMS delivery delays when sending messages to Malitel Mali. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Jan 31, 21:25 PST
        Update - We are still experiencing SMS delivery delays when sending messages to Malitel Mali. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Jan 31, 13:31 PST
        Update - We are still experiencing SMS delivery delays when sending messages to Malitel Mali. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Jan 31, 09:31 PST
        Update - We are still experiencing SMS delivery delays when sending messages to Malitel Mali. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jan 31, 07:31 PST
        Investigating - We are experiencing SMS delivery delays when sending messages to Malitel Mali. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jan 31, 06:31 PST
        Feb 2, 2025
        SMS Delivery Delays To Smart Network In Philippines
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to Smart Network In Philippines. This incident has been resolved.
        Feb 2, 22:01 PST
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to Smart Network In Philippines. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 2, 20:06 PST
        Investigating - We are experiencing SMS delivery delays when sending messages to Smart Network In Philippines. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 2, 19:23 PST
        AccSec US API Issue
        Resolved - The issue affecting intermittent errors with AccSec - US API has been resolved, and the service is functioning normally at this time.
        Feb 2, 19:07 PST
        Monitoring - We have started seeing recovery for intermittent errors with AccSec - US API. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Feb 2, 17:20 PST
        Update - We are continuing to experience errors with AccSec - US API. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
        Feb 2, 08:11 PST
        Update - We are experiencing errors with AccSec - US API. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Feb 2, 00:11 PST
        Update - We are experiencing errors with AccSec - US API. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Feb 1, 20:27 PST
        Update - We are experiencing errors with AccSec - US API. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Feb 1, 18:29 PST
        Update - We are experiencing errors with AccSec - US API. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Feb 1, 17:32 PST
        Update - Upon further investigation, we have confirmed that Lookup is not affected by the ongoing incident. We are actively investigating the potential issue with AccSec - US API Errors and will provide another update as soon as possible.
        Feb 1, 17:15 PST
        Update - Our monitoring systems have detected a potential issue with AccSec - US API Errors. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        This post was made to update the affected products.
        Feb 1, 16:55 PST
        Investigating - Our monitoring systems have detected a potential issue with AccSec - US API Errors. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Feb 1, 16:52 PST
        TNX US2 Incident
        Resolved - We have fully investigated the issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
        Feb 2, 18:59 PST
        Investigating - Our monitoring systems have detected a potential issue Voice. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Feb 2, 18:35 PST
        SMS Delivery Delays to Multiple Networks in Nepal
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to multiple networks in Nepal. This incident has been resolved.
        Feb 2, 13:09 PST
        Monitoring - We are observing recovery inSMS delivery delays when sending messages to multiple networks in Nepal. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 2, 11:16 PST
        Update - We are continuing to experience SMS delivery delays when sending messages to multiple networks in Nepal. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 2, 09:16 PST
        Investigating - We are experiencing SMS delivery delays when sending messages to multiple networks in Nepal. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 2, 08:16 PST
        SMS Delivery Delays to United Kingdom of Great Britain and Northern Ireland Subset of Twilio numbers
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to United Kingdom of Great Britain and Northern Ireland Subset of Twilio numbers. This incident has been resolved.
        Feb 2, 08:04 PST
        Monitoring - We are observing recovery in SMS Delivery Delays to United Kingdom of Great Britain and Northern Ireland Subset of Twilio numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 2, 06:04 PST
        Update - We are experiencing SMS Delivery Delays to United Kingdom of Great Britain and Northern Ireland Subset of Twilio numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 2, 04:08 PST
        Investigating - We are experiencing SMS Delivery Delays to United Kingdom of Great Britain and Northern Ireland Subset of Twilio numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Feb 2, 03:10 PST
        Issue purchasing Japan National numbers (+8150 prefix) via Console and API.
        Resolved - This issue has been resolved Customers are able to purchase Japan National numbers (+8150 prefix) via Console and API
        Feb 2, 04:55 PST
        Update - A fix has been implemented and we are monitoring the results. We'll provide another update in 2 hours or as soon as more information becomes available.
        Feb 2, 04:27 PST
        Monitoring - A fix has been implemented and we are monitoring the results. We'll provide another update in 2 hours or as soon as more information becomes available.
        Feb 2, 02:27 PST
        Update - Our monitoring systems have detected a potential issue, customers are unable to purchase Japan National numbers (+8150 prefix) via the Console and API. Our engineering team has been alerted and is actively investigating the issue. We will provide an update within the next hour or as soon as more information becomes available.
        Feb 2, 01:43 PST
        Investigating - Our monitoring systems have detected a potential issue Customers are not able to purchase Japan National numbers (+8150 prefix) via Console and API. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Feb 2, 01:33 PST
        Feb 1, 2025
        Indonesia SMS Carrier Maintenance - Indosat
        Completed - The scheduled maintenance has been completed.
        Feb 1, 13:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 1, 11:00 PST
        Scheduled - The Indosat network in Indonesia is conducting an emergency maintenance from 01 February 2025 at 11:00 PST until 01 February 2025 at 13:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to Indosat Indonesia handsets.
        Jan 30, 19:52 PST
        Philippines SMS Carrier Partner Maintenance
        Completed - The scheduled maintenance has been completed.
        Feb 1, 09:30 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Feb 1, 09:00 PST
        Scheduled - Our SMS carrier partner in the Philippines is conducting an emergency maintenance from 01 February 2025 at 09:00 PST until 01 February 2025 at 09:30 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Globe Telecom, Smart Communications and Dito Telecommunity Philippines handsets via subset of Philippines long codes.
        Jan 30, 19:52 PST
        United States Account Security Service Partner Maintenance
        Completed - The scheduled maintenance has been completed.
        Feb 1, 05:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jan 31, 19:00 PST
        Scheduled - Our service partner is conducting a planned maintenance from 31 January 2025 at 19:00 PST until 01 February 2025 at 05:00 PST. During the maintenance window, there could be intermittent API request failures for the following carriers and country: AT&T Mobility United States, Sprint United States, T-Mobile United States, Verizon Wireless United States.



        Impacted Products: Lookup Identity Match, Legacy Identity MatchAndAttributes
        Jan 26, 21:48 PST
        SMS Delivery Delays to Ditto Network in Philippines Over a Subset of International Pre Registered Sender ID
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to Ditto network in Philippines over a subset of International pre registered Sender ID. This incident has been resolved.
        Feb 1, 02:13 PST
        Update - We continue to experience SMS delivery delays when sending messages to the Ditto network in the Philippines over a subset of international pre-registered sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Feb 1, 00:38 PST
        Investigating - We are experiencing SMS delivery delays when sending messages to Ditto network in Philippines over a subset of International pre registered Sender ID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jan 31, 23:37 PST
        Canada Account Security Service Partner Maintenance
        Completed - The scheduled maintenance has been completed.
        Feb 1, 01:00 PST
        In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
        Jan 31, 23:00 PST
        Scheduled - Our service partner is conducting an emergency maintenance from 31 January 2025 at 23:00 PST until 01 February 2025 at 01:00 PST. During the maintenance window, there could be intermittent API request failures for the following carriers and country: Rogers Canada, Telus Canada, Bell Canada.



        Impacted Products: Lookup Identity Match, Legacy Identity MatchAndAttributes



        We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
        Jan 31, 15:54 PST
        Jan 31, 2025
        SMS Delivery Delays to CTBC Cellular SA (CTBC) in Brazil
        Resolved - We are no longer experiencing SMS delivery delays when sending messages to CTBC Cellular SA (CTBC) in Brazil. This incident has been resolved.
        Jan 31, 22:17 PST
        Monitoring - We are observing recovery in SMS delivery delays when sending messages to CTBC Cellular SA (CTBC) in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Jan 31, 20:23 PST
        Update - We are continuing to investigate the SMS Delivery Delays to CTBC Cellular SA (CTBC) in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Jan 31, 10:27 PST
        Update - We are continuing to investigate the SMS Delivery Delays to CTBC Cellular SA (CTBC) in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Jan 30, 10:26 PST
        Update - We are continuing to investigate the SMS Delivery Delays to CTBC Cellular SA (CTBC) in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Jan 29, 18:26 PST
        Update - We continue to experience SMS Delivery Delays to CTBC Cellular SA (CTBC) in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Jan 29, 10:26 PST
        Update - We continue to experience SMS Delivery Delays to CTBC Cellular SA (CTBC) in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Jan 29, 06:26 PST
        Update - We are experiencing SMS Delivery Delays to CTBC Cellular SA (CTBC) in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Jan 29, 04:26 PST
        Investigating - We are experiencing SMS Delivery Delays to CTBC Cellular SA (CTBC) in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Jan 29, 03:27 PST
        AccSec US T-Mobile API Issue
        Resolved - The issue affecting Verify SNA for T-Mobile has been resolved, and the service is functioning normally at this time.
        Jan 31, 13:46 PST
        Update - Verify SNA for T-Mobile is now operating normally. We will continue to monitor for system stability. We’ll provide another update in 24 hours or as soon as more information becomes available.
        Jan 30, 19:34 PST
        Update - Verify SNA for T-Mobile is now operating normally. We will continue to monitor for system stability. We’ll provide another update in 24 hours or as soon as more information becomes available.
        Jan 29, 19:40 PST
        Update - Verify SNA for T-Mobile is now operating normally. We will continue to monitor for system stability. We’ll provide another update in 24 hours or as soon as more information becomes available.
        Jan 28, 19:40 PST
        Update - Verify SNA for T-Mobile is now operating normally. We will continue to monitor for system stability. We’ll provide another update in 24 hours or as soon as more information becomes available
        Jan 26, 19:39 PST
        Update - Verify SNA for T-Mobile is now operating normally. We will continue to monitor for system stability. We’ll provide another update in 24 hours or as soon as more information becomes available.
        Jan 25, 21:42 PST
        Update - Verify SNA for T-Mobile is now operating normally. We will continue to monitor for system stability. We’ll provide another update in 24 hours or as soon as more information becomes available.
        Jan 24, 21:42 PST
        Update - Verify SNA for T-Mobile is now operating normally. We will continue to monitor for system stability. We’ll provide another update in 24 hours or as soon as more information becomes available.
        Jan 23, 21:42 PST
        Update - Verify SNA for T-Mobile is now operating normally. We will continue to monitor for system stability. We’ll provide another update in 24 hours or as soon as more information becomes available.
        Jan 22, 21:50 PST
        Update - Verify SNA for T-Mobile is now operating normally. We will continue to monitor for system stability. We’ll provide another update in 24 hours or as soon as more information becomes available.
        Jan 21, 21:50 PST
        Monitoring - Verify SNA for T-Mobile is now operating normally. We will continue to monitor for system stability. We’ll provide another update in 24 hours or as soon as more information becomes available.
        Jan 20, 21:56 PST
        Update - We continue experiencing issues with the T-Mobile US API which are impacting Account Security Services and causing Verify SNA down for T-Mobile apart from VERIFY tag. Our engineering team is actively working to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Jan 20, 00:55 PST
        Update - We continue experiencing issues with the T-Mobile US API which are impacting Account Security Services and causing Verify SNA down for T-Mobile apart from VERIFY tag. Our engineering team is actively working to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Jan 19, 00:58 PST
        Update - We continue experiencing issues with the T-Mobile US API which are impacting Account Security Services and causing Verify SNA down for T-Mobile apart from VERIFY tag. Our engineering team is actively working to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Jan 18, 01:16 PST
        Update - We continue experiencing issues with the T-Mobile US API which are impacting Account Security Services and causing Verify SNA down for T-Mobile apart from VERIFY tag. Our engineering team is actively working to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Jan 17, 01:24 PST
        Update - We continue experiencing issues with the T-Mobile US API which are impacting Account Security Services and causing Verify SNA down for T-Mobile apart from VERIFY tag. Our engineering team is actively working to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Jan 16, 01:56 PST
        Update - We continue experiencing issues with the T-Mobile US API which are impacting Account Security Services and causing Verify SNA down for T-Mobile apart from VERIFY tag. Our engineering team is actively working to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Jan 15, 02:10 PST
        Update - We continue experiencing issues with the T-Mobile US API which are impacting Account Security Services and causing Verify SNA down for T-Mobile apart from VERIFY tag. Our engineering team is actively working to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
        Jan 14, 10:18 PST
        Update - We continue to experience issues with the T-Mobile US API which are impacting Account Security Services and causing Verify SNA down for T-Mobile apart from VERIFY tag. Our engineering team is actively working to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Jan 14, 02:25 PST
        Update - We continue to experience issues with the T-Mobile US API which are impacting Account Security Services and causing Verify SNA down for T-Mobile apart from VERIFY tag. Our engineering team is actively working to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Jan 13, 22:40 PST
        Update - We continue to experience issues with the T-Mobile US API which are impacting Account Security Services and causing Verify SNA down for T-Mobile apart from VERIFY tag. Our engineering team is actively working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Jan 13, 20:21 PST
        Investigating - We continue to experience issues with the T-Mobile US API which are impacting Account Security Services and causing Verify SNA down for T-Mobile apart from VERIFY tag. Our engineering team is actively working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Jan 13, 19:09 PST
        Update - We have started seeing recovery for issues with the T-Mobile US API which are impacting Account Security Services and causing Verify SNA down for T-Mobile apart from VERIFY tag. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Jan 13, 17:13 PST
        Monitoring - We have started seeing recovery for issues with the T-Mobile US API which are impacting Account Security Services and causing Verify SNA down for T-Mobile apart from VERIFY tag. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Jan 13, 15:13 PST
        Update - We are still experiencing issues with the T-Mobile US API which are impacting Account Security Services and causing Verify SNA down for T-Mobile apart from VERIFY tag. Our engineering team is actively working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Jan 13, 12:59 PST
        Investigating - We are experiencing an issue with the T-Mobile US API, impacting Account Security Services, causing Verify SNA down for T-Mobile apart from VERIFY tag. Our engineering team is actively working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Jan 13, 11:59 PST
        Jan 30, 2025
        Jan 29, 2025
        Jan 28, 2025
        Jan 27, 2025

        No incidents reported.

        Jan 26, 2025
        Jan 25, 2025
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