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Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      All Systems Operational
      PROGRAMMABLE MESSAGING Operational
      MMS Operational
      SMS Operational
      SMPP Operational
      Messaging Channels Operational
      Notify Operational
      Conversations Operational
      Messaging Insights Operational
      PROGRAMMABLE VOICE Operational
      PSTN Operational
      SIP Interface Operational
      Client Web Operational
      Client Mobile ? Operational
      Conference ? Operational
      Recording ? Operational
      Queue ? Operational
      Text-to-Speech ? Operational
      Recording Transcriptions Operational
      TwiML Operational
      Voice Insights Operational
      Speech Recognition Operational
      ACCOUNT SECURITY Operational
      Authy 2FA Operational
      Verify Operational
      Authy App Operational
      Lookup ? Operational
      AUTOPILOT Operational
      ELASTIC SIP TRUNKING ? Operational
      FLEX Operational
      TaskRouter ? Operational
      Flex Application Platform Operational
      Flex Insights Operational
      INTERCONNECT Operational
      PHONE NUMBERS ? Operational
      PROGRAMMABLE CHAT Operational
      PROGRAMMABLE FAX Operational
      PROGRAMMABLE VIDEO Operational
      Group Rooms Operational
      Peer-to-Peer Rooms Operational
      Recordings Operational
      Compositions Operational
      Network Traversal Service ? Operational
      Go Rooms Operational
      TWILIO LIVE Operational
      PROXY Operational
      SERVERLESS Operational
      Studio Operational
      Functions Operational
      Assets Operational
      TwiML Bins Operational
      Sync Operational
      DEVELOPER TOOLS Operational
      Console Operational
      Event Streams Operational
      Debugger & Alerts Operational
      Documentation Operational
      REST API Operational
      Bulk Export Operational
      TWILIO PLATFORM Operational
      Billing Operational
      Customer Support Center ? Operational
      Other Operational
      Account Insights Operational
      Trust Hub Operational
      CARRIER NETWORK Operational
      SMS Long Code, North America Operational
      MMS Long Code, North America Operational
      SMS Short Code, North America Operational
      MMS Short Code, North America Operational
      SMS Toll-Free, North America Operational
      MMS Toll-Free Operational
      SMS, Latin America Operational
      SMS, APAC Operational
      SMS, Middle East & Africa Operational
      SMS Delivery Notifications & Status Callbacks Operational
      Voice, North America Operational
      Voice, Latin America Operational
      Voice, APAC Operational
      Voice, Europe Operational
      Voice, Middle East & Africa Operational
      INTERNET OF THINGS Operational
      Programmable Wireless Operational
      Super SIM Operational
      Wireless Insights Operational
      FRONTLINE Operational
      Operational
      Degraded Performance
      Partial Outage
      Major Outage
      Maintenance
      Scheduled Maintenance
      Super SIM Data Insights Maintenance Jun 27, 09:00-10:00 PDT
      We are announcing a maintenance window for the Super SIM Data Insights product from 27 June 2022 at 9:00 am PDT and 27 June 2022 at 10:00 am PDT. During this time the results returned from the Super SIM /UsageRecords API and Super SIM data usage reported in Console may experience delays reflecting new usage for up to 1 hour.
      Posted on Jun 24, 14:15 PDT
      Singapore Voice Carrier Partner Maintenance Jun 27, 11:00-14:00 PDT
      Our Voice carrier partner in Singapore is conducting a planned maintenance from 27 June 2022 at 11:00 PDT until 27 June 2022 at 14:00 PDT. During the maintenance window, there could be intermittent disconnections and call failures to and from Singapore phone numbers.
      Posted on Jun 7, 03:52 PDT
      Russia SMS Carrier Maintenance - Megafon Jun 27, 13:00-17:00 PDT
      The Megafon network in Russia is conducting a planned maintenance from 27 June 2022 at 13:00 PDT until 27 June 2022 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Megafon Russia handsets.
      Posted on May 30, 23:35 PDT
      Mexico SMS Carrier Maintenance - Telcel Jun 27, 20:00 - Jun 28, 00:30 PDT
      The Telcel network in Mexico is conducting a planned maintenance from 27 June 2022 at 20:00 PDT until 28 June 2022 at 00:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Telcel Mexico handsets.
      Posted on Jun 23, 05:03 PDT
      Germany SMS Carrier Partner Maintenance Jun 28, 20:00-22:00 PDT
      Our SMS carrier partner in Germany is conducting a planned maintenance from 28 June 2022 at 20:00 PDT until 28 June 2022 at 22:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Germany handsets.
      Posted on Jun 22, 11:00 PDT
      Russia SMS Carrier Maintenance - Tele2 Jun 29, 13:00-17:00 PDT
      The Tele2 network in Russia is conducting a planned maintenance from 29 June 2022 at 13:00 PDT until 29 June 2022 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Tele2 Russia handsets.
      Posted on May 30, 23:40 PDT
      Russia SMS Carrier Maintenance - Megafon Jun 29, 13:00-17:00 PDT
      The Megafon network in Russia is conducting a planned maintenance from 29 June 2022 at 13:00 PDT until 29 June 2022 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Megafon Russia handsets.
      Posted on May 30, 23:36 PDT
      US Toll-Free SMS and MMS Carrier Partner Maintenance Jun 29, 20:00 - Jun 30, 00:00 PDT
      Our SMS and MMS carrier partner in the US is conducting a planned maintenance from 29 June 2022 at 20:00 PDT until 30 June 2022 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from US handsets via US Toll-Free and subset of US Long code numbers.
      Posted on May 18, 01:38 PDT
      Russia SMS Carrier Maintenance - Tele2 Jun 30, 13:00-17:00 PDT
      The Tele2 network in Russia is conducting a planned maintenance from 30 June 2022 at 13:00 PDT until 30 June 2022 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Tele2 Russia handsets.
      Posted on May 30, 23:41 PDT
      Russia SMS Carrier Maintenance - Megafon Jul 4, 13:00-17:00 PDT
      The Megafon network in Russia is conducting a planned maintenance from 04 July 2022 at 13:00 PDT until 04 July 2022 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Megafon Russia handsets.
      Posted on Jun 24, 19:34 PDT
      Qatar SMS Carrier Maintenance - Vodafone Jul 4, 14:00-18:00 PDT
      The Vodafone network in Qatar is conducting a planned maintenance from 04 July 2022 at 14:00 PDT until 04 July 2022 at 18:00. During the maintenance window, there could be intermittent delays delivering SMS to and from Vodafone Qatar handsets.
      Posted on Jun 22, 19:57 PDT
      Russia SMS Carrier Maintenance - Megafon Jul 6, 13:00-17:00 PDT
      The Megafon network in Russia is conducting a planned maintenance from 06 July 2022 at 13:00 PDT until 06 July 2022 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Megafon Russia handsets.
      Posted on Jun 24, 19:36 PDT
      Russia SMS Carrier Maintenance - Megafon Jul 11, 13:00-17:00 PDT
      The Megafon network in Russia is conducting a planned maintenance from 11 July 2022 at 13:00 PDT until 11 July 2022 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Megafon Russia handsets.
      Posted on Jun 24, 19:37 PDT
      Russia SMS Carrier Maintenance - Megafon Jul 13, 13:00-17:00 PDT
      The Megafon network in Russia is conducting a planned maintenance from 13 July 2022 at 13:00 PDT until 13 July 2022 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Megafon Russia handsets.
      Posted on Jun 24, 19:38 PDT
      Russia SMS Carrier Maintenance - Megafon Jul 18, 13:00-17:00 PDT
      The Megafon network in Russia is conducting a planned maintenance from 18 July 2022 at 13:00 PDT until 18 July 2022 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Megafon Russia handsets.
      Posted on Jun 24, 19:49 PDT
      Russia SMS Carrier Maintenance - Megafon Jul 20, 13:00-17:00 PDT
      The Megafon network in Russia is conducting a planned maintenance from 20 July 2022 at 13:00 PDT until 20 July 2022 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Megafon Russia handsets.
      Posted on Jun 24, 19:49 PDT
      Russia SMS Carrier Maintenance - Megafon Jul 25, 13:00-17:00 PDT
      The Megafon network in Russia is conducting a planned maintenance from 25 July 2022 at 13:00 PDT until 25 July 2022 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Megafon Russia handsets.
      Posted on Jun 24, 19:50 PDT
      Russia SMS Carrier Maintenance - Megafon Jul 27, 13:00-17:00 PDT
      The Megafon network in Russia is conducting a planned maintenance from 27 July 2022 at 13:00 PDT until 27 July 2022 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Megafon Russia handsets.
      Posted on Jun 24, 19:51 PDT
      System Metrics Month Week Day
      API Uptime
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      API Response Time - North America
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      API Response Time - Europe
      Fetching
      Past Incidents
      Jun 27, 2022
      Singapore - SMS Carrier Maintenance - StarHub
      Completed - The scheduled maintenance has been completed.
      Jun 27, 03:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jun 27, 00:00 PDT
      Scheduled - StarHub Mobile Operator in Singapore is conducting a planned maintenance from 27 June 2022 at 00:00 PDT until 27 June 2022 at 03:00 PDT.During the maintenance window, there could be intermittent delays delivering SMS to and from StatHub Mobile - Singapore handsets
      Jun 21, 11:50 PDT
      Mexico SMS Carrier Maintenance - AT&T
      Completed - The scheduled maintenance has been completed.
      Jun 27, 02:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jun 26, 22:00 PDT
      Scheduled - The AT&T network in Mexico is conducting an emergency maintenance from 26 June 2022 at 22:00 PDT until 27 June 2022 at 02:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T Mexico handsets.
      Jun 26, 20:26 PDT
      Jun 26, 2022
      Israel SMS Carrier Partner Maintenance
      Completed - The scheduled maintenance has been completed.
      Jun 26, 22:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jun 26, 19:03 PDT
      Scheduled - Our SMS carrier partner in Israel is conducting a planned maintenance from 26 June 2022 at 19:00 PDT until 26 June 2022 at 22:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Israel handsets.
      Jun 22, 05:14 PDT
      Mexico SMS Carrier Maintenance - AT&T
      Completed - The scheduled maintenance has been completed.
      Jun 26, 02:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jun 25, 22:00 PDT
      Scheduled - The AT&T network in Mexico is conducting an emergency maintenance from 25 June 2022 at 22:00 PDT until 26 June 2022 at 02:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T Mexico handsets.
      Jun 24, 06:28 PDT
      Jun 25, 2022
      Drop in Data Sessions With the Super SIM
      Resolved - The connectivity issue with Super SIM has been resolved and service is operating normally at this time.
      Jun 25, 10:23 PDT
      Monitoring - We are now seeing recovery of the network connectivity issue. We are continuing to monitor for service stability. We will provide another update in 30 minutes or as soon as more information becomes available.
      Jun 25, 09:48 PDT
      Update - The connectivity has stabilized, we see connections coming back on-line. We continue monitoring the status with our partners. We will provide another update in 2 hours or sooner once more information becomes available.
      Jun 25, 07:49 PDT
      Identified - The connectivity has stabilized, we see connections coming back on-line. We continue monitoring the status with our partners. We will provide another update in 1 hour or sooner once more information becomes available.
      Jun 25, 06:53 PDT
      Update - We are still experiencing Super SIM connectivity issues one of our partners that provides connectivity for many countries around the world, including the United States. We are observing Super SIMs reconnecting on backup IMSIs. Our engineering team is actively working with the affected network provider to resolve the issue. We will provide another update in 2 hours or sooner once more information becomes available.
      Jun 25, 06:33 PDT
      Update - We are experiencing Super SIM connectivity issues one of our partners that provides connectivity for many countries around the world, including the United States. We are observing Super SIMs reconnecting on backup IMSIs. Our engineering team is actively working with the affected network provider to resolve the issue. We will provide another update in 1 hour or sooner once more information becomes available.
      Jun 25, 05:23 PDT
      Investigating - Our monitoring systems have detected a potential issue with Super SIM. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Jun 25, 05:19 PDT
      SMS Delivery Delays To Multiple Network In US Over A Subset Of Shortcodes
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to US over a subset of short code. This incident has been resolved.
      Jun 25, 01:45 PDT
      Monitoring - We are observing recovery in SMS delivery delays to multiple network in US over a subset Of Shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 24, 23:48 PDT
      Update - We are experiencing SMS delivery delays to multiple network in US over a subset Of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Jun 24, 23:27 PDT
      Update - We are experiencing SMS delivery delays to multiple network in US over a subset Of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 24, 21:27 PDT
      Investigating - We are experiencing SMS delivery delays to T-Mobile Network In US over a subset Of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jun 24, 20:27 PDT
      SMS Delivery Delays to Vodafone Network in the UK
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Vodafone Network in the UK. This incident has been resolved.
      Jun 25, 00:54 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Vodafone Network in the UK. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
      Jun 24, 21:00 PDT
      Update - We are experiencing SMS delivery delays when sending messages to when sending messages to Vodafone Network in the UK. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Jun 24, 17:00 PDT
      Update - We are experiencing SMS delivery delays when sending messages to when sending messages to Vodafone Network in the UK. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 24, 15:10 PDT
      Investigating - We are experiencing SMS delivery delays when sending messages to when sending messages to Vodafone Network in the UK. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jun 24, 14:10 PDT
      Update - We are still observing recovery in SMS delivery delays when sending messages to Vodafone Network in the UK. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 24, 12:20 PDT
      Update - We are still observing recovery in SMS delivery delays when sending messages to Vodafone Network in the UK. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 24, 10:22 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Vodafone Network in the UK. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 24, 08:22 PDT
      Update - We still continue working with our carrier partner to resolve SMS delivery delays when sending messages to Vodafone Network in the UK. We expect to provide another update in 8 hours or as soon as more information becomes available.
      Jun 24, 07:15 PDT
      Update - We are continuing to work with our carrier partner to resolve SMS delivery delays when sending messages to Vodafone Network in the UK. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Jun 24, 03:15 PDT
      Update - We are continuing to work with our carrier partner to resolve SMS delivery delays when sending messages to Vodafone Network in the UK. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jun 24, 01:16 PDT
      Investigating - We are experiencing SMS delivery delays when sending messages to Vodafone Network in the UK. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jun 24, 00:16 PDT
      Jun 24, 2022
      Egypt SMS Carrier Maintenance - Vodafone
      Completed - The scheduled maintenance has been completed.
      Jun 24, 21:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jun 24, 17:00 PDT
      Scheduled - The Vodafone network in Egypt is conducting an emergency maintenance from 24 June 2022 at 17:00 PDT until 24 June 2022 at 21:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Vodafone Egypt handsets.
      Jun 24, 06:20 PDT
      MMS Delivery Delays Over Toll-Free Numbers to United States Verizon
      Resolved - We are no longer experiencing MMS delivery delays over Toll-free numbers to United States Verizon. This incident has been resolved.
      Jun 24, 17:50 PDT
      Monitoring - We are observing recovery in MMS delivery delays over Toll-free numbers to United States Verizon. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 24, 15:51 PDT
      Update - We are experiencing MMS delivery delays over Toll-free numbers to United States Verizon. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jun 24, 13:50 PDT
      Investigating - We are experiencing MMS delivery delays over Toll-free numbers to United States Verizon. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Jun 24, 12:54 PDT
      SMS Delivery Delays to MTS Network in Russia
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to MTS network in Russia. This incident has been resolved.
      Jun 24, 14:34 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to MTS network in Russia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 24, 12:40 PDT
      Update - We continue experiencing SMS delivery delays when sending messages to MTS network in Russia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 24, 11:35 PDT
      Update - We are still experiencing SMS delivery delays when sending messages to MTS network in Russia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 24, 09:35 PDT
      Investigating - We are experiencing SMS delivery delays when sending messages to MTS network in Russia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jun 24, 08:35 PDT
      On Call Engineers are Investigating
      Resolved - We have fully investigated the issue with MMS delivery delays from a subset of long codes to Verizon network in US, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
      Jun 24, 11:06 PDT
      Investigating - Our monitoring systems have detected a potential issue with MMS delivery delays from a subset of long codes to Verizon network in US. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Jun 24, 10:58 PDT
      Delays in Reporting Programmable Wireless Data Usage
      Resolved - Approximately 20% of Programmable Wireless data usage records from June 19th, were not timely processed and the corresponding usage was not reflected in the results from the Programmable Wireless UsageRecords APIs or in Console. The issue was caused by larger than expected files received from our downstream connectivity partner at the conclusion of a maintenance window during which no usage files were delivered that consumed all of the available resources of the processing service resulting in the job failing. Twilio increased the available resources for the service and reprocessed the usage records. The amounts of data used originally missing from June 19th are now properly reflected in the results from the API and Console.
      Jun 24, 09:08 PDT
      On Call Engineers are Investigating
      Resolved - We have fully investigated the SMS delivery delays to US from a subset of short codes issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
      Jun 24, 06:57 PDT
      Investigating - Our monitoring systems have detected a potential issue with SMS delivery delays to US from a subset of short codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Jun 24, 06:46 PDT
      SMS Delivery Delays to the MTN Network in Syria
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to the MTN network in Syria. This incident has been resolved.
      Jun 24, 03:11 PDT
      Update - We continue to observe a recovery from SMS delivery delays when sending messages to the MTN network in Syria. We are monitoring the service to ensure a full recovery, and we will provide another update in 2 hours or as soon as more information becomes
      Jun 24, 01:28 PDT
      Monitoring - We are observing a recovery from SMS delivery delays when sending messages to the MTN network in Syria. We are monitoring the service to ensure a full recovery, and we will provide another update in 2 hours or as soon as more information becomes available.
      Jun 23, 23:31 PDT
      Update - We continue to experience SMS delivery delays when sending messages to the MTN network in Syria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 23, 22:13 PDT
      Investigating - We are experiencing SMS delivery delays when sending messages to the MTN network in Syria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jun 23, 21:15 PDT
      Jun 23, 2022
      Qatar SMS Carrier Maintenance - Ooredoo (Q-Tel)
      Completed - The scheduled maintenance has been completed.
      Jun 23, 18:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jun 23, 15:00 PDT
      Scheduled - The Ooredoo network in Qatar is conducting a planned maintenance from 23 June 2022 at 15:00 PDT until 23 June 2022 at 18:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Ooredoo Qatar handsets
      Jun 13, 22:21 PDT
      Qatar SMS Carrier Maintenance - Vodafone
      Completed - The scheduled maintenance has been completed.
      Jun 23, 18:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jun 23, 15:00 PDT
      Scheduled - The Vodafone network in Qatar is conducting a planned maintenance from 23 June 2022 at 15:00 PDT until 23 June 2022 at 18:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Vodafone Qatar handsets
      Jun 13, 23:23 PDT
      SMS Delivery Delays to Intertelecom Network in Ukraine
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Intertelecom network in Ukraine. This incident has been resolved.
      Jun 23, 13:17 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Intertelecom network in Ukraine. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 23, 11:30 PDT
      Update - We are still experiencing SMS delivery delays when sending messages to Intertelecom network in Ukraine. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jun 23, 10:19 PDT
      Update - We are experiencing SMS delivery delays when sending messages to Intertelecom network in Ukraine. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jun 23, 09:19 PDT
      Investigating - Our monitoring systems have detected a potential issue when sending messages to Intertelecom network in Ukraine. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Jun 23, 09:04 PDT
      SMS Delivery Failures for a Subset of Twilio SMS to KDDI Network in Japan
      Resolved - We are no longer experiencing SMS delivery failures for a Subset of Twilio SMS to KDDI Network in Japan. This incident has been resolved.
      Jun 23, 07:40 PDT
      Monitoring - We are observing successful SMS delivery for a Subset of Twilio SMS to KDDI Network in Japan. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jun 23, 06:12 PDT
      Investigating - We are experiencing SMS delivery failures for a Subset of Twilio SMS to KDDI Network in Japan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Jun 23, 05:12 PDT
      On Call Engineers are Investigating
      Resolved - We have fully investigated the issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
      Jun 23, 06:29 PDT
      Investigating - We've become aware of a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Jun 23, 06:06 PDT
      SMS Delivery Delays to Movistar Network in Chile
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Movistar Network in Chile. This incident has been resolved.
      Jun 23, 05:13 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Movistar Network in Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 23, 03:14 PDT
      Update - We are continuing to work with our carrier partner to resolve SMS delivery delays when sending messages to Movistar Network in Chile. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jun 23, 01:15 PDT
      Investigating - We are experiencing SMS delivery delays when sending messages to Movistar Network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jun 23, 00:16 PDT
      Mexico SMS Carrier Maintenance - AT&T
      Completed - The scheduled maintenance has been completed.
      Jun 23, 04:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jun 22, 22:00 PDT
      Scheduled - The AT&T network in Mexico is conducting an emergency maintenance from 22 June 2022 at 22:00 PDT until 23 June 2022 at 4:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T Mexico handsets.
      Jun 21, 15:32 PDT
      US SMS - MMS Carrier Maintenance - AT&T
      Completed - The scheduled maintenance has been completed.
      Jun 23, 04:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jun 22, 21:01 PDT
      Scheduled - The AT&T network in the US is conducting an emergency maintenance from 22 June 2022 at 21:00 PDT until 23 June 2022 at 4:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS -MMS to and from AT&T US handsets when sending via Short code.
      Jun 21, 14:51 PDT
      On Call Engineers are Investigating
      Resolved - We have fully investigated the issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
      Jun 23, 02:33 PDT
      Investigating - Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Jun 23, 02:06 PDT
      US Small Regional Carriers Maintenance
      Completed - The scheduled maintenance has been completed.
      Jun 23, 01:30 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jun 22, 21:00 PDT
      Scheduled - Our SMS carriers partner in US is conducting a planned maintenance from 22 June 2022 at 21:00 PDT until 23 June 2022 at 01:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from below carriers via a subset of US Shortcode, US Longcode and Toll-Free numbers,
      Jun 17, 19:03 PDT
      Chile SMS Carrier Maintenance – Telefonica Movistar
      Completed - The scheduled maintenance has been completed.
      Jun 23, 01:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jun 22, 21:01 PDT
      Scheduled - The Telefonica network in Chile is conducting an emergency maintenance from 22 June 2022 at 21:00 PDT until 23 June 2022 at 01:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Telefonica Chile handsets.
      Jun 22, 15:32 PDT
      US Toll-Free SMS and MMS Carrier Partner Maintenance
      Completed - The scheduled maintenance has been completed.
      Jun 23, 00:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jun 22, 20:00 PDT
      Scheduled - Our SMS and MMS carrier partner in the US is conducting a planned maintenance from 22 June 2022 at 20:00 PDT until 23 June 2022 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from US handsets via US Toll-Free and subset of US Long code numbers.
      May 18, 07:40 PDT
      Jun 22, 2022
      Navigation Menus in the Console are not Showing
      Resolved - We are no longer experiencing issues with navigation menus in Console not displaying for multiple pages. This incident has been resolved.
      Jun 22, 22:32 PDT
      Monitoring - Our engineering team has identified and deployed a fix for the issue regarding navigation menus in the Console not showing or appearing for multiple pages (e.g. TaskRouter, Conversations). We will monitor the service to ensure a full recovery and will send an update in 30 minutes or as soon as more information becomes available.
      Jun 22, 22:08 PDT
      Investigating - We've become aware of a potential issue with navigation menus in the Console. Our engineering team has been alerted and is actively investigating. We will send an update as soon as we have more information.
      Jun 22, 22:00 PDT
      Issue with Searching Using Certain Inputs in Console
      Resolved - We are no longer experiencing issues when searching in the Console using certain inputs. This incident has been resolved.
      Jun 22, 21:56 PDT
      Monitoring - Our engineers have identified and deployed a fix for the issue regarding searching using the Console. We will monitor the service to ensure full recovery, and will provide another update in 30 minutes or as soon as more information becomes available.
      Jun 22, 21:30 PDT
      Update - We are experiencing an issue with the search bar in Console where searching using certain inputs will result to an error page. Our engineers are working on resolving the issue. We will provide another update in 30 minutes or as soon as more information becomes available.
      Jun 22, 21:02 PDT
      Investigating - We've become aware of a potential issue with the search bar in Console on certain inputs. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Jun 22, 20:45 PDT
      SMS Delivery Delays to MTS Network in Belarus
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to the MTS network in Belarus. This incident has been resolved.
      Jun 22, 21:00 PDT
      Update - We continue to observe a recovery in SMS delivery delays when sending messages to the MTS network in Belarus. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 22, 18:50 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to MTS network in Belarus. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 22, 16:50 PDT
      Update - We are still experiencing SMS delivery delays when sending messages to MTS network in Belarus. Our engineers continue to work with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Jun 22, 13:35 PDT
      Update - We are still experiencing SMS delivery delays when sending messages to MTS network in Belarus. Our engineers continue to work with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Jun 22, 09:36 PDT
      Update - We are still experiencing SMS delivery delays when sending messages to MTS network in Belarus. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 22, 07:36 PDT
      Investigating - We are experiencing SMS delivery delays when sending messages to MTS network in Belarus. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jun 22, 06:36 PDT
      Russia SMS Carrier Maintenance - Beeline
      Completed - The scheduled maintenance has been completed.
      Jun 22, 21:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jun 22, 15:00 PDT
      Scheduled - The Beeline network in Russia is conducting a planned maintenance from 22 June 2022 at 15:00 PDT until 22 June 2022 at 21:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Beeline Russia handsets
      Jun 20, 09:58 PDT
      Errors With Inbound and Outbound Calls, SMS and MMS
      Resolved - The issue affecting service interruption with calls and messaging services has been resolved. PSTN, SIP Interface, and Conference calls are working properly when making or receiving calls. Sending and receiving SMS and MMS is now working properly.
      Jun 22, 17:13 PDT
      Monitoring - We have identified a service interruption with calls and messaging services between 3:45 and 4:30 PM PST. PSTN, SIP Interface, and Conference calls customers may have experienced 5XXs errors on phone number lookup when making or receiving calls. Messaging customers may have experienced failures when sending or receiving SMS and MMS. Our engineers have resolved the issues causing this interruption. We will continue monitoring the services to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available
      Jun 22, 16:43 PDT
      Update - We are investigating a service interruption with PSTN, SIP Interface, and Conference calls experiencing 5XXs errors on phone number lookup when making or receiving calls. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Jun 22, 16:18 PDT
      Investigating - Our monitoring systems have detected a potential issue causing 5XX errors when making calls. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Jun 22, 16:05 PDT
      Russia SMS Carrier Maintenance - Tele2
      Completed - The scheduled maintenance has been completed.
      Jun 22, 17:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jun 22, 13:00 PDT
      Scheduled - The Tele2 network in Russia is conducting a planned maintenance from 22 June 2022 at 13:00 PDT until 22 June 2022 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Tele2 Russia handsets.
      May 30, 23:39 PDT
      Russia SMS Carrier Maintenance - Beeline
      Completed - The scheduled maintenance has been completed.
      Jun 22, 17:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jun 22, 14:00 PDT
      Scheduled - The Beeline network in Russia is conducting a planned maintenance from 22 June 2022 at 14:00 PDT until 22 June 2022 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Beeline Russia handsets.
      Jun 20, 09:40 PDT
      Russia SMS Carrier Maintenance - Megafon
      Completed - The scheduled maintenance has been completed.
      Jun 22, 17:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jun 22, 13:00 PDT
      Scheduled - The Megafon network in Russia is conducting a planned maintenance from 22 June 2022 at 13:00 PDT until 22 June 2022 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Megafon Russia handsets.
      May 30, 23:35 PDT
      Indonesia SMS Carrier Partner Maintenance
      Completed - The scheduled maintenance has been completed.
      Jun 22, 13:30 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jun 22, 12:01 PDT
      Scheduled - Our SMS carrier partner in the Indonesia is conducting an emergency maintenance from 22 June 2022 at 12:00 PDT until 22 June 2022 at 13:30 PDT.During the maintenance window, there could be intermittent delays delivering SMS to and from Indonesia handsets.
      Jun 21, 11:47 PDT
      Degraded Video Services
      Resolved - Video services for connection us2 were degraded for 3 minutes between 11:56 and 11:59 Pacific Time on 06/22/2022. During this period, customers may have been disconnected from their sessions or unable to create new video sessions. Our service provider has corrected the connectivity issues. The issue has now been resolved.
      Jun 22, 12:41 PDT
      On Call Engineers are Investigating Degraded Voice Services for Calls and Recordings
      Resolved - We have fully investigated the issue with degraded Voice services for Calls and Recordings triggered by our automated alert, and it was determined that there was minimal customer impact. All systems are operational.
      Jun 22, 12:25 PDT
      Investigating - Our monitoring systems have detected a potential issue with degraded services for voice calls and recordings. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Jun 22, 12:10 PDT
      Degraded Voice Services for Calls and Recordings
      Resolved - Voice services for Calls, Recordings, and Conference were degraded for 7 minutes between 11:58 and 12:05 Pacific Time on 06/22/2022. During this period, customers may have experienced 5xx errors. Our service provider has corrected the connectivity issues. The issue has now been resolved.
      Jun 22, 12:17 PDT
      SMS Delivery Delays To Airtel Network In Congo
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Airtel Network in Congo. This incident has been resolved.
      Jun 22, 07:46 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Airtel Network In Congo. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 22, 05:56 PDT
      Update - We are still experiencing SMS delivery delays when sending messages to Airtel Network In Congo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
      Jun 22, 01:09 PDT
      Update - We are still experiencing SMS delivery delays when sending messages to Airtel Network In Congo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Jun 21, 17:10 PDT
      Update - We are still experiencing SMS delivery delays when sending messages to Airtel Network In Congo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Jun 21, 13:20 PDT
      Update - We are still experiencing SMS delivery delays when sending messages to Airtel Network In Congo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 21, 11:20 PDT
      Investigating - We are still experiencing SMS delivery delays when sending messages to Airtel Network In Congo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jun 21, 10:20 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Airtel Network In Congo. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 21, 08:21 PDT
      Update - We are continuing to work with our carrier partner to resolve SMS delivery delays when sending messages to Airtel Network in Congo. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Jun 20, 22:00 PDT
      Update - We are continuing to work with our carrier partner to resolve SMS delivery delays when sending messages to Airtel Network in Congo. We expect to provide another update in 16 hours or as soon as more information becomes available.
      Jun 20, 06:00 PDT
      Update - We are continuing to work with our carrier partner to resolve SMS delivery delays when sending messages to Airtel Network in Congo. We expect to provide another update in 8 hours or as soon as more information becomes available.
      Jun 19, 22:03 PDT
      Update - We are continuing to work with our carrier partner to resolve SMS delivery delays when sending messages to Airtel Network in Congo. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Jun 19, 18:03 PDT
      Update - We are continuing to work with our carrier partner to resolve SMS delivery delays when sending messages to Airtel Network in Congo. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jun 19, 16:14 PDT
      Investigating - We are experiencing SMS delivery delays when sending messages to Airtel Network In Congo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jun 19, 15:16 PDT
      SMS Delivery Delays to Etisalat Network in United Arab Emirates
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Etisalat Network in United Arab Emirates. This incident has been resolved.
      Jun 22, 05:52 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Etisalat Network in United Arab Emirates. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 22, 04:15 PDT
      Update - We are continuing to work with our carrier partner to resolve SMS delivery delays when sending messages to Etisalat Network in United Arab Emirates. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jun 22, 02:16 PDT
      Investigating - We are experiencing SMS delivery delays when sending messages to Etisalat Network in United Arab Emirates. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jun 22, 01:17 PDT
      SMS Delivery Delays and Failures to 2 Degrees Network in New Zealand
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to 2 Degrees network in New Zealand. This incident has been resolved.
      Jun 22, 05:35 PDT
      Update - We are observing recovery in SMS delivery delays and failures when sending to 2 Degrees network in New Zealand. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 22, 03:35 PDT
      Update - We are observing recovery in SMS delivery delays and failures when sending to 2 Degrees network in New Zealand. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 22, 01:36 PDT
      Monitoring - We are observing recovery in SMS delivery delays and failures when sending to 2 Degrees network in New Zealand. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 21, 23:36 PDT
      Update - We are still experiencing SMS delivery delays and failures when sending to 2 Degrees network in New Zealand. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jun 21, 23:17 PDT
      Investigating - We are again experiencing SMS delivery delays and failures when sending to 2 Degrees network in New Zealand. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Jun 21, 22:12 PDT
      Monitoring - We are observing recovery in SMS delivery delays and failures when sending to 2 Degrees network in New Zealand. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 21, 20:23 PDT
      Update - We are experiencing SMS delivery delays and failures when sending to 2 Degrees network in New Zealand. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Jun 21, 19:18 PDT
      Investigating - Our monitoring systems have detected a potential issue with SMS Delivery Delays and Failures. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Jun 21, 19:08 PDT
      SMS Delivery Report Delays to US Carriers from a subset of Short-codes
      Resolved - We are no longer experiencing delivery report delays when sending to US Carriers from a subset Twilio Short Codes. This incident has been resolved.
      Jun 22, 03:14 PDT
      Update - We are observing recovery in receiving message delivery reports when sending to US Carriers from a subset Twilio Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 22, 01:14 PDT
      Monitoring - We are observing recovery in receiving message delivery reports when sending to US Carriers from a subset Twilio Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 21, 23:15 PDT
      Update - We are experiencing delays in receiving message delivery reports when sending to US Carriers from a subset Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
      Jun 21, 19:30 PDT
      Update - We are experiencing delays in receiving message delivery reports when sending to US Carriers from a subset Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Jun 21, 15:30 PDT
      Update - We are experiencing delays in receiving message delivery reports when sending to US Carriers from a subset Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jun 21, 13:35 PDT
      Update - We are experiencing delays in receiving message delivery reports when sending to US Carriers from a subset Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Jun 21, 12:39 PDT
      Investigating - Our monitoring systems have detected a potential issue with SMS delivery report delays to US Carriers from a subset of Short-codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Jun 21, 12:33 PDT
      Mexico SMS Carrier Maintenance - AT&T
      Completed - The scheduled maintenance has been completed.
      Jun 22, 02:01 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jun 21, 22:00 PDT
      Scheduled - The AT&T network in Mexico is conducting an emergency maintenance from 21 June 2022 at 22:00 PDT until 22 June 2022 at 2:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T Mexico handsets.
      Jun 21, 15:04 PDT
      Canada SMS Carrier Partner Maintenance
      Completed - The scheduled maintenance has been completed.
      Jun 22, 01:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jun 21, 22:00 PDT
      Scheduled - Our SMS carrier partner in the Canada is conducting an emergency maintenance from 21 June 2022 at 22:00 PDT until 22 June 2022 at 01:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Canada handsets.
      Jun 20, 06:45 PDT
      Jun 21, 2022
      Bulgaria Voice Carrier Partner Maintenance
      Completed - The scheduled maintenance has been completed.
      Jun 21, 20:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jun 21, 16:00 PDT
      Scheduled - Our Voice carrier partner in Bulgaria is conducting a planned maintenance between 21 June 2022 at 16:00 PDT until 21 June 2022 at 20:00 PDT. During the maintenance window, there could be intermittent disconnection to existing calls and call failures to and from Bulgaria handsets.
      Jun 14, 06:26 PDT
      A2P 10DLC Brand Registration Delays
      Resolved - The issue with A2P 10DLC brand registrations has been resolved and is operating normally at this time.
      Jun 21, 19:28 PDT
      Monitoring - A2P 10DLC brand registrations are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
      Jun 21, 18:40 PDT
      Update - We are experiencing an issue with A2P 10DLC brand registrations being delayed. Our engineering team is investigating the issue. We will provide and update in 2 hours or as soon as more information becomes available.
      Jun 21, 16:40 PDT
      Update - We are experiencing an issue with A2P 10DLC brand registrations being delayed. Our engineering team is investigating the issue. We will provide and update in 1 hour or as soon as more information becomes available.
      Jun 21, 15:48 PDT
      Investigating - Our monitoring systems have detected a potential issue with delays for A2P brand registration. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Jun 21, 15:42 PDT
      France Voice Carrier Partner Maintenance
      Completed - The scheduled maintenance has been completed.
      Jun 21, 19:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jun 21, 13:01 PDT
      Scheduled - Our Voice carrier partner in France is conducting a planned maintenance from 21 June 2022 at 13:00 PDT until 21 June 2022 at 19:00 PDT. During the maintenance window, there could be intermittent call failures to and from France handsets.
      Jun 13, 05:44 PDT
      SMS Delivery Reports Delays over Yemen
      Resolved - We are no longer experiencing delivery report delays when sending over Yemen. This incident has been resolved.
      Jun 21, 17:08 PDT
      Monitoring - We are observing recovery in delivery report delays when sending over Yemen. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 21, 15:25 PDT
      Update - We are experiencing delays in receiving message delivery reports when sending over Yemen. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jun 21, 13:40 PDT
      Update - We are experiencing delays in receiving message delivery reports when sending over Yemen. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Jun 21, 12:43 PDT
      Update - We are experiencing delays in receiving message delivery reports when sending over Yemen. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Jun 21, 12:42 PDT
      Investigating - Our monitoring systems have detected a potential issue with SMS delivery reports delays over Yemen. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Jun 21, 12:28 PDT
      Russia SMS Carrier Maintenance - Motiv
      Completed - The scheduled maintenance has been completed.
      Jun 21, 17:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jun 21, 14:00 PDT
      Scheduled - The Motiv network in Russia is conducting an emergency maintenance from 21 June 2022 at 14:00 PDT until 21 June 2022 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Motiv Russia handsets.
      Jun 20, 15:59 PDT
      Russia SMS Carrier Maintenance - Beeline
      Completed - The scheduled maintenance has been completed.
      Jun 21, 15:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jun 21, 13:01 PDT
      Scheduled - The Beeline network in Russia is conducting a planned maintenance from 21 June 2022 at 13:00 PDT until 21 June 2022 at 15:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Beeline Russia handsets.
      Jun 20, 10:05 PDT
      Drop in Data Sessions With the Super SIM
      Resolved - The issues causing devices using Super SIM to experience connectivity issues has been resolved and Super SIM devices are connecting normally at this time.
      Jun 21, 14:50 PDT
      Monitoring - The issue causing devices using Super SIM to experience connectivity has been identified. At the start of the incident, ~19% of Super SIM's active data connections lost connectivity. The impact was limited to one downstream connectivity partner. Some devices may have been able to reconnect to the impacted provider and quickly restore connectivity. Other devices may have continued to be unable to connect when connecting to that provider but may have regained connectivity after a few minutes on one of Super SIMs' backup IMSIs. The number of active data sessions has nearly returned to the levels prior to the start of the incident. Our downstream connectivity partner has confirmed that the issue has been resolved. We are continuing to monitor for service stability. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 21, 13:05 PDT
      Update - We are experiencing Super SIM connectivity issues in one of our partners that provides connectivity for many countries around the world, including the United States. We are observing Super SIMs reconnecting on backup IMSIs. Our engineering team is actively working with the affected network provider to resolve the issue. We will provide another update in 1 hour or sooner once more information becomes available.
      Jun 21, 12:15 PDT
      Investigating - We are experiencing drop in data sessions with the Super SIM product. We have observed impacted Super SIMs changing IMSI. Until this occurs data from your device may fail. We will provide another update in 1 hour or sooner once more information becomes available.
      Jun 21, 12:04 PDT
      SMS Delivery Failures to Sabafon Network in Yemen
      Resolved - We are no longer experiencing SMS delivery failures to Sabafon Network in Yemen. This incident has been resolved.
      Jun 21, 13:46 PDT
      Monitoring - We are observing successful SMS delivery to Sabafon Network in Yemen. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jun 21, 11:53 PDT
      Update - We still continue to experience SMS delivery failures to Sabafon Network in Yemen. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Jun 21, 08:55 PDT
      Update - We continue to experience SMS delivery failures to Sabafon Network in Yemen. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jun 21, 06:56 PDT
      Investigating - We are experiencing SMS delivery failures to Sabafon Network in Yemen. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Jun 21, 05:56 PDT
      Emergency Address Creation is Failing for Phone Numbers
      Resolved - Emergency address creation issues for phone numbers has been resolved and emergency address creation for phone numbers is operating normally at this time.
      Jun 21, 12:53 PDT
      Monitoring - Emergency address creation issues for phone numbers in is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
      Jun 21, 12:28 PDT
      Update - We continue to experience emergency address creation issues for phone numbers. Our engineers are currently working to investigate the errors and to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Jun 21, 04:30 PDT
      Update - We continue experiencing emergency address creation issues for phone numbers. Our engineers are currently working to investigate the errors and to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Jun 21, 00:30 PDT
      Update - We continue to experiencing emergency address creation issues for phone numbers. our engineers are currently working to investigate the errors and to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 20, 22:30 PDT
      Update - We are experiencing emergency address creation issues for phone numbers. our engineers are currently working to investigate the errors and to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jun 20, 21:33 PDT
      Investigating - Our monitoring systems have detected a potential issue with emergency address creation for phone numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Jun 20, 21:30 PDT
      SMS Delivery Delays to 2degrees Network in New Zealand
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to 2degrees Network in New Zealand. This incident has been resolved.
      Jun 21, 10:43 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to 2degrees Network in New Zealand. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 21, 08:44 PDT
      Investigating - We still continue to work with our carrier partner to resolve SMS delivery delays when sending messages to 2degrees Network in New Zealand. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Jun 21, 07:44 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to 2degrees Network in New Zealand. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
      Jun 21, 07:10 PDT
      Update - We are continuing to work with our carrier partner to resolve SMS delivery delays when sending messages to 2degrees Network in New Zealand. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Jun 21, 03:11 PDT
      Update - We are continuing to work with our carrier partner to resolve SMS delivery delays when sending messages to 2degrees Network in New Zealand. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jun 21, 01:11 PDT
      Investigating - We are experiencing SMS delivery delays when sending messages to 2degrees Network in New Zealand. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jun 21, 00:12 PDT
      SMS Delivery Delays to Vodacom Network in Tanzania
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Vodacom Network in Tanzania. This incident has been resolved.
      Jun 21, 10:24 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Vodacom Network in Tanzania. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 21, 08:25 PDT
      Update - We still continue to work with our carrier partner to resolve SMS delivery delays when sending messages to Vodacom Network in Tanzania. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Jun 21, 07:55 PDT
      Update - We are continuing to work with our carrier partner to resolve SMS delivery delays when sending messages to Vodacom Network in Tanzania. We expect to provide another update in 16 hours or as soon as more information becomes available.
      Jun 20, 15:55 PDT
      Update - We are continuing to work with our carrier partner to resolve SMS delivery delays when sending messages to Vodacom Network in Tanzania. We expect to provide another update in 8 hours or as soon as more information becomes available.
      Jun 20, 07:57 PDT
      Update - We are continuing to work with our carrier partner to resolve SMS delivery delays when sending messages to Vodacom Network in Tanzania. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Jun 20, 04:01 PDT
      Update - We are continuing to work with our carrier partner to resolve SMS delivery delays when sending messages to Vodacom Network in Tanzania. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jun 20, 02:02 PDT
      Investigating - We are experiencing SMS delivery delays when sending messages to Vodacom Network in Tanzania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jun 20, 01:02 PDT
      SMS Delivery Report Delays on a Small Subset of Messages Sent on Twilio Short Codes in the US
      Resolved - We are no longer experiencing SMS delivery delays when sending messages on Twilio Short Codes in the US. This incident has been resolved.
      Jun 21, 10:10 PDT
      Monitoring - We are observing recovery in receiving message delivery reports on a small subset of messages when sending on Twilio Short Codes in the US. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 21, 08:17 PDT
      Update - We continue experiencing delays in receiving message delivery reports on a small subset of messages when sending on Twilio Short Codes in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Jun 21, 00:11 PDT
      Update - We continue experiencing delays in receiving message delivery reports on a small subset of messages when sending on Twilio Short Codes in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Jun 20, 23:25 PDT
      Update - We continue experiencing delays in receiving message delivery reports on a small subset of messages when sending on Twilio Short Codes in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Jun 19, 23:26 PDT
      Update - We continue experiencing delays in receiving message delivery reports on a small subset of messages when sending on Twilio Short Codes in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Jun 18, 23:26 PDT
      Update - We continue experiencing delays in receiving message delivery reports on a small subset of messages when sending on Twilio Short Codes in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Jun 17, 23:26 PDT
      Update - We continue experiencing delays in receiving message delivery reports on a small subset of messages when sending on Twilio Short Codes in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
      Jun 17, 07:26 PDT
      Update - We continue to experience delays in receiving message delivery reports on a small subset of messages when sending on Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
      Jun 16, 23:43 PDT
      Update - We continue to experience delays in receiving message delivery reports on a small subset of messages when sending on Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Jun 16, 19:43 PDT
      Update - We continue to experience delays in receiving message delivery reports on a small subset of messages when sending on Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jun 16, 17:43 PDT
      Investigating - We are experiencing delays in receiving message delivery reports on a small subset of messages when sending on Twilio Short Codes in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Jun 16, 16:44 PDT
      Console Navigation Backend Displayed the Wrong Strings in Product Explorer Page in DX Console
      Resolved - Console Navigation Backend displayed the wrong strings in Product Explorer page in DX Console for about 5 hours from the moment we have been notified for some users outside US at 2:00AM to 7:00AM Pacific Time on 06/21/2022. During this period the customers could not see the English strings in the Product Explorer page. A fix was deployed 1 hour ago.
      Jun 21, 07:13 PDT
      SMS Delivery Delays to Orange Network in Cameroon
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Orange Network in Cameroon. This incident has been resolved.
      Jun 21, 05:34 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Orange Network in Cameroon. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 21, 03:34 PDT
      Investigating - We are again experiencing SMS delivery delays when sending messages to Orange Network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Jun 20, 23:34 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Orange Network in Cameroon. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
      Jun 20, 23:04 PDT
      Update - We are continuing to work with our carrier partner to resolve SMS delivery delays when sending messages to Orange Network in Cameroon. We expect to provide another update in 16 hours or as soon as more information becomes available.
      Jun 20, 17:20 PDT
      Update - We are continuing to work with our carrier partner to resolve SMS delivery delays when sending messages to Orange Network in Cameroon. We expect to provide another update in 8 hours or as soon as more information becomes available.
      Jun 20, 09:27 PDT
      Update - We are continuing to work with our carrier partner to resolve SMS delivery delays when sending messages to Orange Network in Cameroon. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Jun 20, 05:29 PDT
      Update - We are continuing to work with our carrier partner to resolve SMS delivery delays when sending messages to Orange Network in Cameroon. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jun 20, 03:30 PDT
      Update - We are experiencing SMS delivery delays when sending messages to Orange Network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jun 20, 02:35 PDT
      Investigating - We are experiencing SMS delivery delays when sending messages to Orange Network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jun 20, 02:31 PDT
      Intermittent Issues Accessing Twilio's CDN
      Resolved - We are no longer experiencing intermittent HTTP 500 Error with Authy.com marketing site, Twilio's JavaScript libraries for Client, Video, and Account Security. This incident has been resolved.
      Jun 21, 03:08 PDT
      Monitoring - We are seeing recovering for intermittent HTTP 500 Error with Authy.com marketing site, Twilio's JavaScript libraries for Client, Video, and Account Security. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available
      Jun 21, 01:08 PDT
      Update - We are investigating intermittent HTTP 500 error with Authy App. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Jun 20, 23:56 PDT
      Investigating - Our monitoring systems have detected a potential issue while accessing to Authy portal authy.com Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Jun 20, 23:52 PDT
      On Call Engineers are Investigating
      Resolved - We have fully investigated the issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
      Jun 21, 00:26 PDT
      Investigating - Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Jun 21, 00:11 PDT
      Jun 20, 2022
      SMS Delivery Delays to Ooredoo Network in Algeria
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Ooredoo Network in Algeria. This incident has been resolved.
      Jun 20, 21:05 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Ooredoo Network in Algeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 8 hours or as soon as more information becomes available.
      Jun 20, 19:52 PDT
      Update - We are observing recovery in SMS delivery delays when sending messages to Ooredoo Network in Algeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 6 hours or as soon as more information becomes available.
      Jun 20, 13:52 PDT
      Investigating - We continue to experience SMS delivery delays when sending messages to Ooredoo Network in Algeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Jun 20, 09:56 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Ooredoo Network in Algeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 20, 08:03 PDT
      Update - We are experiencing SMS delivery delays when sending messages to Ooredoo Network in Algeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 20, 06:52 PDT
      Investigating - We are experiencing SMS delivery delays when sending messages to Ooredoo Network in Algeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jun 20, 05:55 PDT
      UK SMS Carrier Maintenance - 3 (Hutchison 3G UK Ltd)
      Completed - The scheduled maintenance has been completed.
      Jun 20, 21:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jun 20, 15:30 PDT
      Scheduled - The 3 (Hutchison 3G UK Ltd) network in UK is conducting a planned maintenance from 20 June 2022 at 15:30 PST until 20 June 2022 at 21:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from 3 (Hutchison 3G UK Ltd) handsets.
      Jun 17, 10:20 PDT
      SMS Delivery Delays to Orange and Tigo Networks in Congo
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Orange and Tigo Networks in Congo. This incident has been resolved.
      Jun 20, 19:49 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Orange and Tigo Networks in Congo. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 20, 17:46 PDT
      Update - We are experiencing SMS delivery delays when sending messages to Orange and Tigo Networks in Congo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Jun 20, 12:20 PDT
      Update - We are experiencing SMS delivery delays when sending messages to Orange and Tigo Networks in Congo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Jun 20, 08:23 PDT
      Update - We are experiencing SMS delivery delays when sending messages to Orange and Tigo Networks in Congo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 20, 06:25 PDT
      Investigating - We are experiencing SMS delivery delays when sending messages to Orange and Tigo Networks in Congo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available
      Jun 20, 05:13 PDT
      Russia SMS Carrier Maintenance - Beeline
      Completed - The scheduled maintenance has been completed.
      Jun 20, 18:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jun 20, 13:00 PDT
      Scheduled - The Beeline network in Russia is conducting an emergency maintenance from 20 June 2022 at 13:00 PDT until 20 June 2022 at 18:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Beeline Russia handsets.
      Jun 19, 21:25 PDT
      Russia SMS Carrier Maintenance - Megafon
      Completed - The scheduled maintenance has been completed.
      Jun 20, 17:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jun 20, 13:00 PDT
      Scheduled - The Megafon network in Russia is conducting a planned maintenance from 20 June 2022 at 13:00 PDT until 20 June 2022 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Megafon Russia handsets.
      May 30, 23:34 PDT
      SMS Delivery Failures when Sending to Brazil Algar
      Resolved - We are no longer experiencing SMS delivery failures to Brazil Algar. This incident has been resolved.
      Jun 20, 16:30 PDT
      Monitoring - We are observing successful SMS delivery to Brazil Algar. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jun 20, 14:35 PDT
      Update - We are experiencing SMS delivery failures when sending to Brazil Algar. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Jun 20, 13:36 PDT
      Investigating - Our monitoring systems have detected a potential issue with SMS delivery failures when sending to Brazil Algar. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Jun 20, 13:31 PDT
      Russia SMS Carrier Maintenance - MOTIV Telecom
      Completed - The scheduled maintenance has been completed.
      Jun 20, 16:01 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jun 20, 15:00 PDT
      Scheduled - The MOTIV Telecom network in Russia is conducting an emergency maintenance from 20 June 2022 at 15:00 PDT until 20 June 2022 at 16:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from MOTIV Telecom Russia handsets.
      Jun 20, 00:56 PDT
      SMS Delivery Failures when Sending to Russia MTS Network
      Resolved - We are no longer experiencing SMS delivery failures to Russia MTS Network. This incident has been resolved.
      Jun 20, 14:44 PDT
      Monitoring - We are observing successful SMS delivery to Russia MTS Network. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jun 20, 12:56 PDT
      Update - We continue to experience SMS delivery failures sending to Russia MTS Network. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Jun 19, 19:53 PDT
      Update - We continue to experience SMS delivery failures sending to Russia MTS Network. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Jun 18, 19:53 PDT
      Update - We are experiencing SMS delivery failures sending to Russia MTS Network. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
      Jun 18, 03:53 PDT
      Update - We are experiencing SMS delivery failures sending to Russia MTS Network. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
      Jun 17, 19:55 PDT
      Update - We are experiencing SMS delivery failures sending to Russia MTS Network. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Jun 17, 15:55 PDT
      Update - We are experiencing SMS delivery failures sending to Russia MTS Network. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jun 17, 14:03 PDT
      Update - We are experiencing SMS delivery failures sending to Russia MTS Network. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Jun 17, 13:01 PDT
      Investigating - Our monitoring systems have detected a potential issue with SMS delivery to Russia MTS Network. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Jun 17, 12:37 PDT
      SMS Delivery Delay To A Subset Of Phone Numbers In Chile
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to a subset of Twilio phone numbers in Chile. This incident has been resolved.
      Jun 20, 11:43 PDT
      Update - We continue to observe recovery in SMS delivery delays when sending messages to a subset of Twilio phone numbers in Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 20, 09:57 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to a subset of Twilio phone numbers in Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 20, 08:08 PDT
      Update - We are still experiencing SMS delivery delays when sending messages to a subset of Twilio phone numbers in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Jun 20, 01:07 PDT
      Update - We are still experiencing SMS delivery delays when sending messages to a subset of Twilio phone numbers in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Jun 19, 21:09 PDT
      Update - We are still experiencing SMS delivery delays when sending messages to a subset of Twilio phone numbers in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 19, 18:44 PDT
      Update - We are experiencing SMS delivery delays when sending messages to a subset of Twilio phone numbers in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jun 19, 17:44 PDT
      Investigating - We are experiencing SMS delivery delays when sending messages to a subset of Twilio phone numbers in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jun 19, 17:37 PDT
      Malaysia SMS Carrier Maintenance - XOX Com Sdn Bhd
      Completed - The scheduled maintenance has been completed.
      Jun 20, 11:01 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jun 20, 09:00 PDT
      Scheduled - The XOX Com Sdn Bhd network in Malaysia is conducting an emergency maintenance from 20 June 2022 at 09:00 PDT until 20 June 2022 at 11:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from XOX handsets.
      Jun 20, 01:24 PDT
      SMS Delivery Report Delays when sending to Multiple Networks to USA and Canada via Subset of Longcodes
      Resolved - We are no longer experiencing delays in receiving message delivery reports when sending to Multiple Networks to USA and Canada via Subset of Longcodes. This incident has been resolved.
      Jun 20, 07:40 PDT
      Monitoring - We are observing recovery in delivery report delays when sending to Multiple Networks to USA and Canada via Subset of Longcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 20, 05:52 PDT
      Investigating - We are experiencing delays in receiving message delivery reports when sending to Multiple Networks to USA and Canada via Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Jun 20, 05:27 PDT
      SMS Delivery Delays to New Zealand 2degrees Network using Short-code SenderID
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to New Zealand 2degrees Network using Short-code SenderID. This incident has been resolved.
      Jun 20, 06:56 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to New Zealand 2degrees Network using Short-code SenderID. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 20, 05:03 PDT
      Update - We are continuing to work with our carrier partner to resolve SMS delivery delays when sending messages to New Zealand 2degrees Network using Short-code SenderID. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jun 20, 03:04 PDT
      Investigating - We are experiencing SMS delivery delays when sending messages to New Zealand 2degrees Network using Short-code SenderID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jun 20, 02:05 PDT
      US SMS Carrier Maintenance - AT&T US
      Completed - The scheduled maintenance has been completed.
      Jun 20, 04:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jun 19, 22:01 PDT
      Scheduled - The AT&T network in United States is conducting a planned maintenance from 19 June 2022 at 22:00 PDT until 20 June 2022 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T US handsets when sending via US shortcode, US longcode and US Toll-free numbers.
      Jun 10, 19:23 PDT
      SMS Delivery Delays to Ooredoo in Algeria
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Ooredoo in Algeria. This incident has been resolved.
      Jun 20, 01:56 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Ooredoo in Algeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 20, 00:00 PDT
      Update - We continue working with our carrier partner to resolve SMS delivery delays when sending messages to Ooredoo in Algeria. We expect to provide another update in 24 hours or as soon as we have more information.
      Jun 19, 15:24 PDT
      Update - We continue working with our carrier partner to resolve SMS delivery delays when sending messages to Ooredoo in Algeria. We expect to provide another update in 24 hours or as soon as we have more information.
      Jun 18, 15:39 PDT
      Update - We are still working with our carrier partner to resolve SMS delivery delays when sending messages to Ooredoo in Algeria. We expect to provide another update in 16 hours or as soon as more information becomes available.
      Jun 17, 23:55 PDT
      Update - We are still working with our carrier partner to resolve SMS delivery delays when sending messages to Ooredoo in Algeria. We expect to provide another update in 8 hours or as soon as more information becomes available.
      Jun 17, 15:55 PDT
      Update - We are still working with our carrier partner to resolve SMS delivery delays when sending messages to Ooredoo in Algeria. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Jun 17, 11:55 PDT
      Update - We are still working with our carrier partner to resolve SMS delivery delays when sending messages to Ooredoo in Algeria. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Jun 17, 07:56 PDT
      Update - We are continuing to work with our carrier partner to resolve SMS delivery delays when sending messages to Ooredoo in Algeria. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jun 17, 05:51 PDT
      Investigating - We are experiencing SMS delivery delays when sending messages to Ooredoo in Algeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jun 17, 04:53 PDT
      Indonesia SMS Carrier Partner Maintenance
      Completed - The scheduled maintenance has been completed.
      Jun 20, 00:30 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jun 19, 23:30 PDT
      Scheduled - Our SMS carrier partner in the Indonesia is conducting an emergency maintenance from 19 June 2022 at 23:30 PDT until 20 June 2022 at 00:30 PDT.During the maintenance window, there could be intermittent delays delivering SMS to and from Indonesia handsets.
      Jun 17, 07:04 PDT
      Jun 19, 2022
      Programmable Wireless Carrier Maintenance
      Completed - The scheduled maintenance has been completed.
      Jun 19, 08:30 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jun 18, 22:01 PDT
      Scheduled - T-Mobile USA is conducting a planned maintenance between Jun 18 2022 at 22:00 PT and Jun 19 2022 at 08:30 PT. During the maintenance window, customers may experience delays in making changes to SIMs that are managed in partnership with T-Mobile.
      Jun 17, 05:29 PDT
      Sessions Drop For Super SIM
      Resolved - The sessions drop for Super SIM has been resolved, and it is operating normally at this time.
      Jun 19, 07:47 PDT
      Monitoring - We are now seeing recovery in the sessions drop for Super SIM as devices are moving from affected service provider and we continue to monitor for service stability. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 19, 05:47 PDT
      Identified - The issue causing sessions drop for Super SIM to one of our partners has been identified. We observe that devices are able to connect to redundant service providers. Our team is actively working to restore the service with our partner. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 19, 04:19 PDT
      Update - We are continuing to experience sessions drop for Super SIM and our engineering team is actively working with the affected network provider to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jun 19, 03:15 PDT
      Update - We are experiencing sessions drop for Super SIM and our engineering team is actively working with the affected network provider to resolve the issue. We will provide another update in 30 minutes or as soon as more information becomes available.
      Jun 19, 02:45 PDT
      Investigating - Our monitoring systems have detected a potential issue with Super SIM. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Jun 19, 02:28 PDT
      Jun 18, 2022
      India SMS Carrier Partner Maintenance
      Completed - The scheduled maintenance has been completed.
      Jun 18, 18:30 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jun 18, 12:30 PDT
      Scheduled - Our SMS carrier partner in the India is conducting a planned maintenance from 18 June 2022 at 12:30 PDT until 18 June 2022 at 18:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Indian handsets
      Jun 7, 05:56 PDT
      SMS Delivery Delays to Brazil CTBC Celular Network
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Brazil CTBC Celular Network. This incident has been resolved.
      Jun 18, 12:45 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Brazil CTBC Celular Network. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 18, 10:48 PDT
      Update - We continue to investigate SMS delivery delays when sending messages to Brazil CTBC Celular Network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 18, 10:23 PDT
      Investigating - We are experiencing SMS delivery delays when sending messages to Brazil CTBC Celular Network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jun 18, 09:28 PDT
      SMS Delivery Status Delays when sending To Digicel Network Papua New Guinea
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Digicel Network Papua New Guinea. This incident has been resolved.
      Jun 18, 10:35 PDT
      Monitoring - We are observing recovery in delivery report delays when sending To Digicel Network Papua New Guinea. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 18, 08:41 PDT
      Investigating - We continue to experience SMS delivery delays when sending messages to Digicel Network Papua New Guinea. Our engineers are still working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jun 18, 07:41 PDT
      Update - We are observing recovery in delivery report delays when sending to sending To Digicel Network Papua New Guinea. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 18, 05:42 PDT
      Monitoring - We are observing recovery in delivery report delays when sending to sending To Digicel Network Papua New Guinea. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 18, 03:43 PDT
      Update - We are experiencing delays in receiving message delivery reports when sending To Digicel Network Papua New Guinea. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Jun 17, 23:43 PDT
      Update - We are experiencing delays in receiving message delivery reports when sending To Digicel Network Papua New Guinea. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jun 17, 21:43 PDT
      Investigating - We are experiencing delays in receiving message delivery reports when sending To Digicel Network Papua New Guinea. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Jun 17, 20:42 PDT
      The Campaign Registry Maintenance
      Completed - The scheduled maintenance has been completed.
      Jun 18, 06:02 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jun 18, 04:00 PDT
      Scheduled - The Campaign Registry is conducting a planned maintenance from 18 May 2022 at 04:00 PDT until 18 May 2022 at 06:00 PDT. During the maintenance window, customers will not be able to register new Application-to-Person (A2P) 10 Digit Long Code (10DLC) campaigns and brands.
      Jun 18, 03:37 PDT
      Jun 17, 2022
      Egypt SMS Carrier Maintenance - Vodafone
      Completed - The scheduled maintenance has been completed.
      Jun 17, 21:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jun 17, 17:01 PDT
      Scheduled - The Vodafone network in Egypt is conducting a planned maintenance from 17 June 2022 at 17:00 PDT until 17 June 2022 at 21:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Vodafone Egypt handsets.
      Jun 15, 23:03 PDT
      India SMS Carrier Partner Maintenance
      Completed - The scheduled maintenance has been completed.
      Jun 17, 18:30 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jun 17, 12:30 PDT
      Scheduled - Our SMS carrier partner in the India is conducting a planned maintenance from 17 June 2022 at 12:30 PDT until 17 June 2022 at 18:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Indian handsets.
      Jun 7, 05:55 PDT
      Automated Alert: Minimal Customer Impact
      Resolved - We have fully investigated the German phone number issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
      Jun 17, 13:10 PDT
      Investigating - We've become aware of a potential issue with German phone numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Jun 17, 12:43 PDT
      Jun 16, 2022
      SMS Delivery Delays and Failures on AWCC in Afghanistan
      Resolved - We are no longer experiencing SMS delivery delays and failures when sending messages to AWCC in Afghanistan. This incident has been resolved.
      Jun 16, 23:40 PDT
      Monitoring - We are observing recovery in SMS delivery delays and failures when sending messages to AWCC in Afghanistan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 16, 21:40 PDT
      Update - We are continuing to experience SMS delivery delays and failures when sending messages to AWCC in Afghanistan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Jun 16, 21:22 PDT
      Update - We are continuing to experience SMS delivery delays and failures when sending messages to AWCC in Afghanistan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jun 16, 19:22 PDT
      Investigating - We are experiencing SMS delivery delays and failures when sending messages to AWCC in Afghanistan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Jun 16, 18:22 PDT
      SMS Delivery Delays to Ooredoo in Algeria
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Ooredoo in Algeria. This incident has been resolved.
      Jun 16, 23:03 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Ooredoo in Algeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 16, 21:03 PDT
      Update - We are continuing to experience SMS delivery delays when sending messages to Ooredoo in Algeria. Our engineers are still working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Jun 16, 17:23 PDT
      Update - We are continuing to experience SMS delivery delays when sending messages to Ooredoo in Algeria. Our engineers are still working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 16, 15:27 PDT
      Investigating - We are experiencing SMS delivery delays when sending messages to Ooredoo in Algeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.
      Jun 16, 14:33 PDT
      UK Voice Carrier Partner Maintenance
      Completed - The scheduled maintenance has been completed.
      Jun 16, 20:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jun 16, 14:00 PDT
      Scheduled - Our Voice carrier partner in UK is conducting a planned maintenance from 16 June 2022 at 14:00 PDT until 16 June 2022 at 20:00 PDT. During the maintenance window, there could be intermittent disconnections to existing calls and call failures to and from UK handsets.
      Jun 14, 01:53 PDT
      Delays in Call Logs and Intermittent Errors when Deleting Calls
      Resolved - The call logs that were affected by the incident have been backfilled. This incident of delays in calls showing up in call logs and intermittent errors when deleting calls from call logs has been resolved and call logs are being processed normally at this time.
      Jun 16, 19:52 PDT
      Update - We are still working to backfill the historical data for call logs that were affected by the incident. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
      Jun 16, 18:01 PDT
      Update - We are no longer seeing delays for new call logs via Console, API, and Voice Insights. We are currently working to backfill the logs that were affected by the incident. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
      Jun 16, 16:11 PDT
      Monitoring - We are observing recovery with delays in call logs via Console, API, and Voice Insights. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 16, 15:17 PDT
      Update - We are continuing to investigate delays in calls showing up in call logs and intermittent errors when deleting calls from call logs. We found that this is affecting logs via Console, API, and Voice Insights. These delays will impact real time billing. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jun 16, 14:59 PDT
      Update - We are investigating delays in calls showing up in call logs and intermittent errors when deleting calls from call logs. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Jun 16, 13:46 PDT
      Investigating - Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Jun 16, 13:26 PDT
      SMS Delivery Delays to Sudani One in Sudan
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Sudani One in Sudan. This incident has been resolved.
      Jun 16, 17:34 PDT
      Update - We are still observing recovery in SMS delivery delays when sending messages to Sudani One in Sudan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 16, 15:19 PDT
      Monitoring - This incident is related to https://status.twilio.com/incidents/0qsmc6qhqztk, which was erroneously resolved.

      We are still observing recovery in SMS delivery delays when sending messages to Sudani One in Sudan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 16, 13:24 PDT
      SMS Delivery Delays to NetOne in Zimbabwe
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to NetOne in Zimbabwe. This incident has been resolved.
      Jun 16, 15:23 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to NetOne in Zimbabwe. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 16, 13:20 PDT
      Update - We are still experiencing SMS delivery delays when sending messages to NetOne in Zimbabwe. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 16, 11:25 PDT
      Investigating - We are experiencing SMS delivery delays when sending messages to NetOne in Zimbabwe. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jun 16, 10:23 PDT
      Indonesia SMS Carrier Partner Maintenance - Telkomsel Indonesia
      Completed - The scheduled maintenance has been completed.
      Jun 16, 15:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jun 16, 10:01 PDT
      Scheduled - Our SMS carrier partner to the Telkomsel network in Indonesia is conducting a planned maintenance from 16 June 2022 at 10:00 PDT until 16 June 2022 at 15:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Telkomsel handsets.
      Jun 14, 04:32 PDT
      SMS Delivery Delays to Sudani One in Sudan
      Resolved - We are observing recovery in SMS delivery delays when sending messages to Sudani One in Sudan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 16, 13:05 PDT
      Update - We are observing recovery in SMS delivery delays when sending messages to Sudani One in Sudan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 16, 10:50 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Sudani One in Sudan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 16, 08:49 PDT
      Update - We are still experiencing SMS delivery delays when sending messages to Sudani One in Sudan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
      Jun 16, 07:23 PDT
      Update - We continue to experience SMS delivery delays when sending messages to Sudani One in Sudan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Jun 15, 23:22 PDT
      Update - We are experiencing SMS delivery delays when sending messages to Sudani One in Sudan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Jun 15, 19:22 PDT
      Update - We are experiencing SMS delivery delays when sending messages to Sudani One in Sudan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 15, 17:17 PDT
      Investigating - We are experiencing SMS delivery delays when sending messages to Sudani One in Sudan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jun 15, 16:06 PDT
      Russia SMS Carrier Maintenance - MTS
      Completed - The scheduled maintenance has been completed.
      Jun 16, 12:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jun 10, 09:00 PDT
      Scheduled - The MTS network in Russia is conducting an emergency maintenance from 10 June 2022 at 09:00 PDT until 16 June 2022 at 12:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from MTS Russia handsets.
      Jun 10, 08:04 PDT
      Emergency Address Creation and Validation Failures
      Resolved - The issue with emergency address creation and validation has been resolved and it is operating normally at this time.
      Jun 16, 10:20 PDT
      Update - Emergency address creation and validation are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
      Jun 16, 08:20 PDT
      Monitoring - Emergency address creation and validation are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
      Jun 16, 07:30 PDT
      Update - We are experiencing emergency address creation and validation issues. Our engineers are currently working to investigate the errors and to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Jun 16, 05:58 PDT
      Update - We are still experiencing emergency address creation and validation issues. Our engineers are currently working to investigate the errors and to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Jun 16, 02:01 PDT
      Update - We are still experiencing emergency address creation and validation issues. Our engineers are currently working to investigate the errors and to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 16, 00:02 PDT
      Investigating - We are experiencing emergency address creation and validation issues. Our engineers are currently working to investigate the errors and to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jun 15, 23:02 PDT
      On Call Engineers are Investigating a Potencial Issue With Speech (ASR)
      Resolved - We have fully investigated Speech (ASR) issue triggered by our automated alert, and it was already mitigated. All systems are operational.
      Jun 16, 09:43 PDT
      Investigating - Our monitoring systems have detected a potential issue with Speech (ASR). Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Jun 16, 09:12 PDT
      SMS Delivery Delays to Pakistan Warid Network
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Pakistan Warid Network. This incident has been resolved.
      Jun 16, 09:09 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Pakistan Warid Network. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 16, 07:11 PDT
      Investigating - We are experiencing SMS delivery delays when sending messages to Pakistan Warid network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jun 16, 06:50 PDT
      SMS Delivery Delays to Telenor Network in Pakistan
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Telenor Network in Pakistan. This incident has been resolved.
      Jun 16, 07:06 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Telenor Network in Pakistan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 16, 05:07 PDT
      Update - We are continuing to work with our carrier partner to resolve SMS delivery delays when sending messages to Telenor Network in Pakistan. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Jun 16, 02:05 PDT
      Update - We are continuing to work with our carrier partner to resolve SMS delivery delays when sending messages to Telenor Network in Pakistan. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Jun 16, 00:07 PDT
      Investigating - We are experiencing SMS delivery delays when sending messages to Telenor Network in Pakistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jun 15, 23:10 PDT
      Costa Rica SMS Carrier Maintenance - ICE
      Completed - The scheduled maintenance has been completed.
      Jun 16, 04:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jun 15, 21:01 PDT
      Scheduled - The ICE network in Costa Rica is conducting an emergency maintenance from 15 June 2022 at 21:00 PDT until 16 June 2022 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from ICE handsets.
      Jun 14, 07:22 PDT
      SMS Delivery Delays to Digicel Network In Papua New Guinea
      Resolved - We are no longer experiencing SMS delivery delays when sending messages to Digicel Network In Papua New Guinea. This incident has been resolved.
      Jun 16, 01:18 PDT
      Monitoring - We are observing recovery in SMS delivery delays when sending messages to Digicel Network in Papua New Guinea. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 15, 23:19 PDT
      Update - We continue to experience SMS delivery delays when sending messages to Digicel Network in Papua New Guinea. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Jun 15, 21:34 PDT
      Investigating - We are experiencing SMS delivery delays when sending messages to Digicel Network In Papua New Guinea. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Jun 15, 20:34 PDT
      US Toll-Free SMS and MMS Carrier Partner Maintenance
      Completed - The scheduled maintenance has been completed.
      Jun 16, 00:00 PDT
      In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
      Jun 15, 20:00 PDT
      Scheduled - Our SMS and MMS carrier partner in the US is conducting a planned maintenance from 15 June 2022 at 20:00 PDT until 16 June 2022 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from US handsets via US Toll-Free and subset of US Long code numbers.
      May 18, 01:31 PDT
      Jun 15, 2022
      Jun 14, 2022

      No incidents reported.

      Jun 13, 2022

      No incidents reported.

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