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Issues found outside of Twilio’s Network

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Issues related to Zipwhip's Services

Scheduled maintenance

System Metrics

SMS Delivery Delays and Failures to Safaricom in Kenya

Update - We continue to experience SMS delivery delays and failures when sending messages to Safaricom in Kenya. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 22, 2025 - 12:01 PDT

Investigating - We are experiencing SMS delivery delays and failures when sending messages to Safaricom in Kenya. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 22, 2025 - 11:07 PDT

SMS Delivery Failures to Chile for a Subset of Longcodes

Update - We continue to experience SMS delivery failures when sending messages to Chile for a subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Jun 21, 2025 - 15:21 PDT

Update - We continue to experience SMS delivery failures when sending messages to Chile for a subset of Longcodes . Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Jun 20, 2025 - 15:23 PDT

Update - We continue to experience SMS delivery failures when sending messages to Chile for a subset of Longcodes . Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Jun 19, 2025 - 15:24 PDT

Update - We continue to experience SMS delivery failures when sending messages to Chile for a subset of Longcodes . Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
Jun 18, 2025 - 23:41 PDT

Update - We continue to experience SMS delivery failures when sending messages to Chile for a subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Jun 18, 2025 - 15:41 PDT

Update - We continue to experience SMS delivery failures when sending messages to Chile for a subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Jun 18, 2025 - 12:10 PDT

Update - We continue to experience SMS delivery failures when sending messages to Chile for a subset of Longcodes . Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jun 18, 2025 - 10:30 PDT

Investigating - We are experiencing SMS delivery failures when sending messages to Chile for a subset of Longcodes . Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Jun 18, 2025 - 09:35 PDT

United States and Canada Twilio SMS and MMS Maintenance

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 04, 2025 - 20:00 PDT

Scheduled - Twilio is conducting a series of planned maintenances from 04 June 2025 at 20:00 PDT until 26 June 2025 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.

Note, the maintenance will be carried out on each of the following dates and times:

04 June 2025 at 20:00 PDT until 05 June 2025 at 00:00 PDT

11 June 2025 at 20:00 PDT until 12 June 2025 at 00:00 PDT

18 June 2025 at 20:00 PDT until 18 June 2025 at 20:00 PDT

25 June 2025 at 20:00 PDT until 26 June 2025 at 00:00 PDT
Jun 4, 2025 20:00 - Jun 26, 2025 00:00 PDT

Russia SMS Carrier Maintenance - Tele2

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 02, 2025 - 13:01 PDT

Scheduled - The Tele2 network in Russia is conducting a series of planned maintenances from 02 June 2025 at 13:00 PDT until 25 June 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.

Note, the maintenance will be carried out on each of the following dates and times:

02 June 2025 at 13:00 PDT until 02 June 2025 at 17:00 PDT

04 June 2025 at 13:00 PDT until 04 June 2025 at 17:00 PDT

09 June 2025 at 13:00 PDT until 09 June 2025 at 17:00 PDT

11 June 2025 at 13:00 PDT until 11 June 2025 at 17:00 PDT

16 June 2025 at 13:00 PDT until 16 June 2025 at 17:00 PDT

18 June 2025 at 13:00 PDT until 18 June 2025 at 17:00 PDT

23 June 2025 at 13:00 PDT until 23 June 2025 at 17:00 PDT

25 June 2025 at 13:00 PDT until 25 June 2025 at 17:00 PDT
Jun 2, 2025 13:00 - Jun 25, 2025 17:00 PDT

Uptime over the past 90 days. View historical uptime.

PROGRAMMABLE MESSAGING Degraded Performance

90 days ago

100.0 % uptime

Today

MMS Operational

SMS Degraded Performance

SMPP Operational

Messaging Channels Operational

Notify Operational

Conversations Operational

Messaging Insights Operational

Messaging Services Operational

Content API Operational

Toll-free verification Operational

90 days ago

100.0 % uptime

Today

PROGRAMMABLE VOICE Operational

90 days ago

100.0 % uptime

Today

PSTN Operational

SIP Interface Operational

Client Web Operational

Client Mobile Operational

Conference Operational

Recording Operational

Queue Operational

Text-to-Speech Operational

Recording Transcriptions Operational

TwiML Operational

Voice Insights Operational

Speech Recognition Operational

Intelligence Operational

Pay Operational

Media Streams Operational

Dialogflow Operational

ConversationRelay Operational

90 days ago

100.0 % uptime

Today

ACCOUNT SECURITY Operational

Authy 2FA Operational

Verify Operational

Authy App Operational

Lookup Operational

ELASTIC SIP TRUNKING Operational

Origination Operational

Termination Operational

FLEX Operational

Flex Application Platform Operational

TaskRouter Operational

Flex Insights Operational

Flex Agent Desktop Operational

Flex Queue Stats Operational

Flex Teams View Operational

Flex Admin Console Operational

Flex Routing Operational

Flex Conversations Operational

Flex Programmable Chat Operational

Flex Programmable Voice Operational

Proxy Operational

Flex Plugins Operational

Flex Billing Operational

INTERCONNECT Operational

PHONE NUMBERS Operational

PROGRAMMABLE CHAT Operational

PROGRAMMABLE VIDEO Operational

Group Rooms Operational

Peer-to-Peer Rooms Operational

Recordings Operational

Compositions Operational

Network Traversal Service Operational

Go Rooms Operational

Video Insights Operational

PROXY Operational

SERVERLESS Operational

Studio Operational

Functions Operational

Assets Operational

TwiML Bins Operational

Sync Operational

DEVELOPER TOOLS Operational

Console Operational

Event Streams Operational

Debugger & Alarms Operational

Documentation Operational

REST API Operational

Bulk Export Operational

TWILIO PLATFORM Operational

Billing Operational

Customer Support Center Operational

Other Operational

Account Insights Operational

Trust Hub Operational

Organization Operational

CARRIER NETWORK Degraded Performance

SMS Long Code, North America Operational

MMS Long Code, North America Operational

SMS Short Code, North America Operational

MMS Short Code, North America Operational

SMS Toll-Free, North America Operational

MMS Toll-Free, North America Operational

Voice, North America Operational

Voice, Latin America Operational

SMS, Latin America Degraded Performance

Voice, APAC Operational

SMS, APAC Degraded Performance

MMS, APAC Operational

Voice, Europe Operational

SMS, Europe Degraded Performance

Voice, Middle East & Africa Operational

SMS, Middle East & Africa Degraded Performance

Verify Silent Network Auth Operational

Lookup Identity Match Operational

Lookup Line Type Intelligence [Legacy API] Operational

Lookup Line Type Intelligence [Twilio API] Operational

Lookup SIM Swap Operational

Legacy Identity MatchAndAttributes Operational

FRONTLINE Operational

Sender ID Operational

90 days ago

100.0 % uptime

Today

ZIPWHIP MESSAGING Degraded Performance

SMS Long Code, North America Degraded Performance

MMS Long Code, North America Operational

SMS Toll-Free, North America Degraded Performance

MMS Toll-Free, North America Operational

ZIPWHIP TOOLS Operational

Zipwhip Provisioner Dashboard and API Operational

Zipwhip Support Ticketing Operational

Toll-Free Verification Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Vietnam SMS Carrier Maintenance - Vinaphone, MobiFone, ITelecom and Viettel Mobile Jun `22`, `2025` `18:15`-`19:45` PDT

The Vinaphone, MobiFone, ITelecom and Viettel Mobile networks in Vietnam are conducting a planned maintenance from 22 June 2025 at 18:15 PDT until 22 June 2025 at 19:45 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Vinaphone, MobiFone, ITelecom and Viettel Mobile Vietnam handsets.
Posted on Jun 20, 2025 - 09:57 PDT

United States SMS and MMS Carrier Maintenance - T-Mobile Jun `22`, `2025` `21:00` - Jun `23`, `2025` `03:00` PDT

The T-Mobile network in the United States is conducting a planned maintenance from 22 June 2025 at 21:00 PDT until 23 June 2025 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.
Posted on Jun 19, 2025 - 15:37 PDT

United States SMS Carrier Partner Maintenance Jun `22`, `2025` `22:00` - Jun `23`, `2025` `03:00` PDT

Our SMS carrier partner in the United States is conducting a planned maintenance from 22 June 2025 at 22:00 PDT until 23 June 2025 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States handsets via United States long codes and short codes.
Posted on Jun 20, 2025 - 15:24 PDT

Russia SMS Carrier Maintenance - Gazprom Telekom Jun `23`, `2025` `13:00`-`17:00` PDT

The Gazprom Telekom network in Russia is conducting a planned maintenance from 23 June 2025 at 13:00 PDT until 23 June 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Gazprom Telekom Russia handsets.
Posted on Jun 20, 2025 - 13:45 PDT

Multiple Destination Voice Carrier Partner Maintenance Jun `23`, `2025` `15:30`-`21:00` PDT

Our Voice carrier partner in Hungary and the Czech Republic is conducting a planned maintenance from 23 June 2025 at 15:30 PDT until 23 June 2025 at 21:00 PDT. During the maintenance window, there could be Intermittent delays from and to Twilio Hungary and Czech Republic phone numbers.
Posted on May 29, 2025 - 02:54 PDT

United States MMS Carrier Partner Maintenance Jun `23`, `2025` `21:00` - Jun `24`, `2025` `04:00` PDT

Our MMS carrier partner in the United States is conducting a planned maintenance from 23 June 2025 at 21:00 PDT until 24 June 2025 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to T-Mobile United States handsets via subset of United States long codes.
Posted on Jun 17, 2025 - 00:08 PDT

United States SMS Carrier Partner Maintenance Jun `23`, `2025` `22:00` - Jun `24`, `2025` `03:00` PDT

Our SMS carrier partner in the United States is conducting a planned maintenance from 23 June 2025 at 22:00 PDT until 24 June 2025 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States handsets via subset of United States long codes and short codes.
Posted on Jun 19, 2025 - 15:35 PDT

US SMS Carrier Maintenance - Small US Carriers Jun `24`, `2025` `04:00` - Jun `26`, `2025` `00:00` PDT

A subset of small networks in the US are conducting a series of planned maintenances from 24 June 2025 at 04:00 PDT until 26 June 2025 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from small US carriers handsets when sending via subset of short codes.

Note, the maintenance will be carried out on each of the following dates and times:

24 June 2025 at 04:00 PDT until 24 June 2025 at 07:30 PDT

25 June 2025 at 09:00 PDT until 26 June 2025 at 00:00 PDT
Posted on Jun 20, 2025 - 15:21 PDT

Russia SMS Carrier Maintenance - MegaFon Jun `24`, `2025` `13:00`-`17:00` PDT

The MegaFon network in Russia is conducting a planned maintenance from 24 June 2025 at 13:00 PDT until 24 June 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon Russia handsets.
Posted on Jun 20, 2025 - 06:49 PDT

Saudi Arabia SMS Carrier Maintenance - Lebara Jun `24`, `2025` `14:00`-`20:00` PDT

The Lebara network in Saudi Arabia is conducting a planned maintenance from 24 June 2025 at 14:00 PDT until 24 June 2025 at 20:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Lebara Saudi Arabia handsets.
Posted on Jun 19, 2025 - 12:08 PDT

United States MMS Carrier Partner Maintenance Jun `24`, `2025` `21:00` - Jun `25`, `2025` `04:00` PDT

Our MMS carrier partner in the United States is conducting a planned maintenance from 24 June 2025 at 21:00 PDT until 25 June 2025 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to T-Mobile United States handsets via subset of United States long codes.
Posted on Jun 17, 2025 - 00:09 PDT

United Kingdom Account Security Carrier Partner Maintenance - Three Jun `24`, `2025` `21:00` - Jun `25`, `2025` `00:00` PDT

Our carrier partner Three United Kingdom is conducting a planned maintenance from 24 June 2025 at 21:00 PDT until 25 June 2025 at 00:00 PDT. During the maintenance window, there could be intermittent API request failures for Three United Kingdom customers.

Impacted Products: Verify Silent Network Auth, Lookup SIM Swap, Lookup Identity Match, Legacy Identity MatchAndAttributes
Posted on Jun 16, 2025 - 07:33 PDT

United States SMS Carrier Partner Maintenance Jun `24`, `2025` `22:00`-`22:01` PDT

Our SMS carrier partner in the United States is conducting a planned maintenance from 24 June 2025 at 22:00 PDT until 24 June 2025 at 22:01 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States handsets via subset of United States short codes.
Posted on Jun 19, 2025 - 15:53 PDT

Russia SMS Carrier Maintenance - MegaFon Jun `25`, `2025` `13:00`-`17:00` PDT

The MegaFon network in Russia is conducting a planned maintenance from 25 June 2025 at 13:00 PDT until 25 June 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon Russia handsets.
Posted on Jun 20, 2025 - 06:49 PDT

US SMS Carrier Maintenance - Small US Carriers Jun `25`, `2025` `20:00`-`23:00` PDT

A subset of small networks in the US are conducting a planned maintenance from 25 June 2025 at 20:00 PDT until 25 June 2025 at 23:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from small US carriers handsets when sending via short codes.
Posted on Jun 20, 2025 - 15:12 PDT

Canada SMS Carrier Partner Maintenance Jun `25`, `2025` `20:00` - Jun `26`, `2025` `00:00` PDT

Our SMS carrier partner in Canada is conducting a planned maintenance from 25 June 2025 at 20:00 PDT until 26 June 2025 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Canada handsets.
Posted on Jun 09, 2025 - 15:31 PDT

United States SMS Carrier Partner Maintenance Jun `25`, `2025` `22:00` - Jun `26`, `2025` `03:00` PDT

Our SMS carrier partner in the United States is conducting a planned maintenance from 25 June 2025 at 22:00 PDT until 26 June 2025 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States handsets via subset of United States long codes and short codes.
Posted on Jun 19, 2025 - 13:58 PDT

Brazil Voice Carrier Partner Maintenance Jun `27`, `2025` `19:00` - Jun `28`, `2025` `02:00` PDT

Our Voice carrier partner in Brazil is conducting a planned maintenance from 27 June 2025 at 19:00 PDT until 28 June 2025 at 02:00 PDT. During the maintenance window, there could be intermittent call disconnects or call failures to Twilio Brazil phone numbers.
Posted on Jun 20, 2025 - 15:27 PDT

United States SMS Carrier Partner Maintenance Jun `29`, `2025` `22:00` - Jun `30`, `2025` `03:00` PDT

Our SMS carrier partner in the United States is conducting a planned maintenance from 29 June 2025 at 22:00 PDT until 30 June 2025 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States handsets via United States long codes and short codes.
Posted on Jun 20, 2025 - 16:16 PDT

United States MMS Carrier Partner Maintenance Jun `30`, `2025` `23:00` - Jul `1`, `2025` `03:00` PDT

Our MMS carrier partner in the United States is conducting a planned maintenance from 30 June 2025 at 23:00 PDT until 01 July 2025 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to and from United States handsets via United States short codes.
Posted on Jun 20, 2025 - 16:17 PDT

US SMS Carrier Maintenance - Small US Carriers Jul `1`, `2025` `02:00`-`04:00` PDT

Update - We will be undergoing scheduled maintenance during this time.
Jun 20, 2025 - 16:36 PDT

Scheduled - A subset of small networks in the US are conducting a planned maintenance from 01 July 2025 at 02:00 PDT until 01 July 2025 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from small US carriers handsets.
Jun 20, 2025 - 15:00 PDT

Czech Republic Voice Carrier Partner Maintenance Jul `2`, `2025` `18:00`-`20:30` PDT

Our Voice carrier partner in the Czech Republic is conducting a planned maintenance from 02 July 2025 at 18:00 PDT until 02 July 2025 at 20:30 PDT. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio Czech Republic phone numbers.
Posted on Jun 16, 2025 - 03:05 PDT

United States SMS and MMS Carrier Partner Maintenance Jul `18`, `2025` `18:00` - Jul `20`, `2025` `23:59` PDT

Our SMS and MMS carrier partner in the United States is conducting a planned maintenance from 18 July 2025 at 18:00 PDT until 20 July 2025 at 23:59 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from United States handsets via United States long codes and short codes.
Posted on Jun 09, 2025 - 15:40 PDT

System Metrics Month Week Day

API Response Time - North America

Fetching

API Response Time - Europe

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Past Incidents

Jun 22, 2025

SMS Delivery Delays From and to Movistar Network in Mexico

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Movistar Network in Mexico. This incident has been resolved.
Jun 22, 11:42 PDT

Update - We are observing recovery in SMS delivery delays when sending messages to Movistar Network in Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 22, 07:44 PDT

Update - We are observing recovery in SMS delivery delays when sending messages to Movistar Network in Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 22, 01:48 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Movistar Network in Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 21, 23:57 PDT

Update - We continue experiencing SMS delivery delays from and to Movistar Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jun 21, 22:55 PDT

Update - We continue experiencing SMS delivery delays from and to Movistar Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 21, 18:56 PDT

Update - We continue experiencing SMS delivery delays from and to Movistar Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 21, 16:56 PDT

Update - We are experiencing SMS delivery delays from and to Movistar Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 21, 15:57 PDT

Update - We are experiencing SMS delivery delays when sending messages to Movistar Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 21, 15:48 PDT

Investigating - Our monitoring systems have detected a potential issue with SMS Delivery Delays to Movistar Network in Mexico. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Jun 21, 15:42 PDT

United Kingdom Account Security Carrier Partner Maintenance - Three

Completed - The scheduled maintenance has been completed.
Jun 22, 01:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 10:00 PDT

Scheduled - Our carrier partner Three United Kingdom is conducting a planned maintenance from 21 June 2025 at 10:00 PDT until 22 June 2025 at 01:30 PDT. During the maintenance window, there could be intermittent API request failures for Three United Kingdom customers.

Impacted Products: Verify Silent Network Auth, Lookup SIM Swap, Lookup Identity Match, Legacy Identity MatchAndAttributes
Jun 18, 12:20 PDT

Jun 21, 2025

United Kingdom Account Security Carrier Partner Maintenance - EE

Completed - The scheduled maintenance has been completed.
Jun 21, 21:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 14:00 PDT

Scheduled - Our carrier partner EE United Kingdom is conducting a planned maintenance from 21 June 2025 at 14:00 PDT until 21 June 2025 at 21:00 PDT. During the maintenance window, there could be intermittent API request failures for EE United Kingdom customers.

Impacted Products: Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes
Jun 16, 11:34 PDT

SMS Delivery Delays to Multiple Networks in United States Over a Subset of Short Codes

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Multiple Networks in the United States Over A Subset Of Short Code. This incident has been resolved.
Jun 21, 19:03 PDT

Update - We are observing recovery in SMS delivery delays when sending messages to multiple Networks in United States over a subset of Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 21, 17:27 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to multiple Networks in United States over a subset of Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 21, 15:25 PDT

Update - We still continue to experience SMS delivery delays when sending messages to multiple Networks in United States over a subset of Short Codes. Our engineers are working with our carrier partners to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jun 21, 06:41 PDT

Update - We still continue to experience SMS delivery delays when sending messages to multiple Networks in United States over a subset of Short Codes. Our engineers are working with our carrier partners to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 21, 02:41 PDT

Update - We still continue to experience SMS delivery delays when sending messages to multiple Networks in United States over a subset of Short Codes. Our engineers are working with our carrier partners to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 21, 00:43 PDT

Investigating - We still continue to experience SMS delivery delays when sending messages to multiple Networks in United States over a subset of Short Codes. Our engineers are working with our carrier partners to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 20, 23:44 PDT

Update - We continue to observe recovery in SMS delivery delays when sending messages to Multiple Networks in the United States Over A Subset Of Short Code. We will continue monitoring the service to ensure a full recovery. We will provide another update in 24 hours or as soon as more information becomes available.
Jun 20, 19:02 PDT

Update - We are still observing recovery in SMS delivery delays when sending messages to Multiple Networks in the United States Over A Subset Of Short Code. We will continue monitoring the service to ensure a full recovery. We will provide another update in 24 hours or as soon as more information becomes available.
Jun 19, 19:20 PDT

Update - We are still observing recovery in MMS/SMS delivery delays when sending messages to Multiple Networks in United States Over A Subset Of Short Code. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 19, 17:14 PDT

Monitoring - We are observing recovery in MMS/SMS delivery delays when sending messages to Multiple Networks in United States Over A Subset Of Short Code. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 19, 15:31 PDT

Update - We are continuing to experience SMS delivery delays when sending messages to multiple Networks in United States over a subset of Short Codes. Our engineers are working with our carrier partners to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jun 19, 05:50 PDT

Update - We are continuing to experience SMS delivery delays when sending messages to multiple Networks in United States over a subset of Short Codes. Our engineers are working with our carrier partners to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Jun 18, 14:00 PDT

Update - We are continuing to experience SMS delivery delays when sending messages to multiple Networks in United States over a subset of Short Codes. Our engineers are working with our carrier partners to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jun 18, 06:37 PDT

Update - We are continuing to experience SMS delivery delays when sending messages to Multiple Networks in United States over a subset of Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 18, 02:45 PDT

Update - We are continuing to experience SMS delivery delays when sending messages to Multiple Networks in United States Over A Subset Of Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 18, 00:49 PDT

Investigating - We are experiencing MMS/SMS delivery delays when sending messages to Multiple Networks in United States Over A Subset Of Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 17, 23:52 PDT

SMS Delivery Failures to Syriatel Holdings Network in Syria

Resolved - We are no longer experiencing SMS delivery failures to Syriatel Holdings Network in Syria. This incident has been resolved.
Jun 21, 15:15 PDT

Update - We are observing successful SMS delivery to Syriatel Holdings Network in Syria. We will continue to monitor to ensure full service recovery. We expect to provide another update in 4 hours or as soon as more information becomes available.
Jun 21, 11:10 PDT

Monitoring - We are observing successful SMS delivery to Syriatel Holdings Network in Syria. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jun 21, 09:22 PDT

Update - We are experiencing SMS delivery failures Syriatel Holdings Network in Syria. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Jun 21, 01:37 PDT

Update - We are experiencing SMS delivery failures Syriatel Holdings Network in Syria. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Jun 20, 21:18 PDT

Update - We are experiencing SMS delivery failures Syriatel Holdings Network in Syria. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jun 20, 19:32 PDT

Investigating - We are experiencing SMS delivery failures Syriatel Holdings Network in Syria. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Jun 20, 18:39 PDT

SMS Delivery Delays to Vodafone in Fiji

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Vodafone in Fiji. This incident has been resolved.
Jun 21, 12:36 PDT

Update - We are continuing to observe recovery in SMS delivery delays when sending messages to Vodafone in Fiji. We will continue monitoring the service to ensure full recovery. Another update will be provided in 4 hours or as soon as more information becomes available.
Jun 21, 08:35 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Vodafone in Fiji. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 21, 06:38 PDT

Update - We continue to experience SMS delivery delays when sending messages to Vodafone in Fiji. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jun 21, 04:55 PDT

Update - We continue to experience SMS delivery delays when sending messages to Vodafone in Fiji. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Jun 19, 12:57 PDT

Update - We continue to experience SMS delivery delays when sending messages to Vodafone in Fiji. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jun 19, 05:21 PDT

Update - We continue to experience SMS delivery delays when sending messages to Vodafone in Fiji. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 19, 01:32 PDT

Update - We are experiencing SMS delivery delays when sending messages to Vodafone in Fiji. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 18, 23:39 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to Vodafone in Fiji. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 18, 22:39 PDT

Jun 20, 2025

Customer data on the link shortening tab assumes 0 record updates in the last 2 hours

Resolved - This incident has now been resolved.
Jun 20, 23:40 PDT

Monitoring - We’re seeing recovery and monitoring an incident that may have affected the Link Shortening tab within Messaging Insights.
We will provide you with an update within the next 30mins or as soon as more information becomes available.
Jun 20, 23:04 PDT

Update - We’re continue to investigate an incident that may affect the Link Shortening tab within Messaging Insights. Customers may notice undercounted records for the time period starting from June 20, 2025, at 23:20 UTC to the present (ongoing). This issue only impacts those who are viewing data with a time range greater than two days. We will provide you an update within the next 4 hours or as soon as more information becomes available.
Jun 20, 21:19 PDT

Update - We’re continue to investigate an incident that may affect the Link Shortening tab within Messaging Insights. Customers may notice undercounted records for the time period starting from June 20, 2025, at 23:20 UTC to the present (ongoing). This issue only impacts those who are viewing data with a time range greater than two days. We will provide you an update within the next 2 hours or as soon as more information becomes available.
Jun 20, 19:31 PDT

Investigating - We’re currently investigating an incident that may affect the Link Shortening tab within Messaging Insights. Customers may notice undercounted records for the time period starting from June 20, 2025, at 23:20 UTC to the present (ongoing). This issue only impacts those who are viewing data with a time range greater than two days.

We will provide you an update within the next 1 hour or as soon as more information becomes available.
Jun 20, 18:44 PDT

Call Failures to KPN Network in Netherlands

Resolved - The issue causing outbound call failures to the KPN network in the Netherlands has been resolved, and the service is functioning normally at this time.
Jun 20, 16:11 PDT

Update - We continue to experience a subset of call failures to KPN Network in the Netherlands. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Jun 20, 13:45 PDT

Update - We are continuing to experience a subset of call failures to KPN Network in the Netherlands. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Jun 15, 16:17 PDT

Update - We continue to experience a subset of call failures to KPN Network in Netherlands. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
May 31, 00:50 PDT

Update - We continue to experience a subset of call failures to KPN Network in Netherlands. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
May 30, 16:51 PDT

Update - We continue to experience a subset of call failures to KPN Network in Netherlands. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
May 30, 12:56 PDT

Update - We are observing a subset of call failures to KPN Network in Netherlands. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
May 30, 11:01 PDT

Investigating - We are observing a subset of call failures to KPN Network in Netherlands. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
May 30, 10:05 PDT

SMS Delivery Report Delays to GCI-Chat in United States of America via Subset of Shortcodes

Resolved - We are no longer experiencing delivery report delays when sending to GCI-Chat in United States of America via a subset of Shortcodes. This incident has been resolved.
Jun 20, 14:48 PDT

Monitoring - We are observing recovery in delivery report delays when sending to GCI-Chat in United States of America via a subset of Shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 20, 12:48 PDT

Update - We continue to experience SMS delivery report delays to GCI-Chat in United States of America via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jun 20, 05:55 PDT

Update - We continue to experience SMS delivery report delays to GCI-Chat in United States of America via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 20, 02:14 PDT

Update - We continue to experience SMS delivery report delays to GCI-Chat in United States of America via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 20, 00:18 PDT

Investigating - We are experiencing SMS delivery report delays to GCI-Chat in United States of America via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 19, 23:25 PDT

SMS Delivery Report Delays to Claro in Brazil

Resolved - We are no longer experiencing delivery report delays when sending to the Claro network in Brazil. This incident has been resolved.
Jun 20, 13:19 PDT

Monitoring - We have started seeing recovery for intermittent SMS Delivery Report Delays to Claro in Brazil. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jun 20, 11:20 PDT

Update - The issue causing intermittent SMS Delivery Report Delays to Claro in Brazil has been identified. We are actively working to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Jun 20, 10:53 PDT

Update - The issue causing intermittent SMS Delivery Report Delays to Claro in Brazil has been identified. We are actively working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jun 20, 08:49 PDT

Identified - The issue causing intermittent SMS Delivery Report Delays to Claro in Brazil has been identified. We are actively working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Jun 20, 07:52 PDT

Investigating - Our monitoring systems have detected a potential issue with SMS Delivery Report Delays to Claro in Brazil. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Jun 20, 07:26 PDT

TTS Errors From Amazon and Google Providers, Following Spike in Requests.

Resolved - The issue affecting intermittent TTS errors from Amazon and Google providers following spike in requests has been resolved, and the service is functioning normally at this time.
Jun 20, 11:02 PDT

Monitoring - We have started seeing recovery for intermittent TTS errors from Amazon providers, following spike in requests. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Jun 20, 10:30 PDT

Update - The issue causing intermittent TTS errors from Amazon following spike in requests has been identified. We are actively working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available. Google has recovered since 8:00 AM PST.
Jun 20, 08:59 PDT

Identified - The issue causing intermittent TTS errors from Amazon and Google providers following spike in requests has been identified. We are actively working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Jun 20, 07:52 PDT

Investigating - Our monitoring systems have detected a potential issue with TTS errors from Amazon and Google providers following spike in requests. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Jun 20, 07:34 PDT

Japan Voice Carrier Partner Maintenance

Completed - We would like to inform that the planned maintenance from 25 June 2025 at 06:00 PDT until 25 June 2025 at 13:15 PDT is cancelled.
Jun 20, 08:40 PDT

Scheduled - Our Voice carrier partner in Japan is conducting a planned maintenance from 25 June 2025 at 06:00 PDT until 25 June 2025 at 13:15 PDT. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio Japan phone numbers.
May 5, 10:04 PDT

On Call Engineers are Investigating an issue Call Failures From Subscribers To Philippines Twilio Phone Numbers

Resolved - The issue of Call Failures From Subscribers To Philippines Twilio Phone Numbers has been resolved.
Jun 20, 05:45 PDT

Monitoring - We are observing recovery in Call Failures From Subscribers To Philippines Twilio Phone Numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 20, 03:47 PDT

Update - Our monitoring systems have detected a potential issue Call Failures From Subscribers To Philippines Twilio Phone Numbers. Our engineering team has been alerted and is actively investigating. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 20, 03:07 PDT

Investigating - Our monitoring systems have detected a potential issue Call Failures From Subscribers To Philippines Twilio Phone Numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Jun 20, 03:01 PDT

SMS Delivery Delays to Iliad Italia Network in Italy

Resolved - We are no longer experiencing SMS delivery delays to Iliad Italia Network in Italy. This incident has been resolved.
Jun 20, 04:00 PDT

Monitoring - We are observing recovery in SMS delivery delays to Iliad Italia Network in Italy. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 20, 02:16 PDT

Update - We continue to experience SMS delivery delays to Iliad Italia Network in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 20, 00:30 PDT

Investigating - We are experiencing SMS delivery delays to Iliad Italia Network in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 19, 23:42 PDT

United States SMS and MMS Carrier Maintenance - Verizon

Completed - The scheduled maintenance has been completed.
Jun 20, 03:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 09:01 PDT

Scheduled - The Verizon network in the United States is conducting a planned maintenance from 19 June 2025 at 09:00 PDT until 20 June 2025 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from Verizon United States handsets.
Jun 12, 05:43 PDT

Jun 19, 2025

Pakistan SMS Carrier Maintenance - Telenor

Completed - The scheduled maintenance has been completed.
Jun 19, 19:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 15:01 PDT

Scheduled - The Telenor network in Pakistan is conducting a planned maintenance from 19 June 2025 at 15:00 PDT until 19 June 2025 at 19:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Telenor Pakistan handsets.
Jun 17, 07:47 PDT

Bangladesh SMS Carrier Maintenance - Grameenphone

Completed - The scheduled maintenance has been completed.
Jun 19, 19:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 15:00 PDT

Scheduled - The Grameenphone network in Bangladesh is conducting a planned maintenance from 19 June 2025 at 15:00 PDT until 19 June 2025 at 19:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Grameenphone Bangladesh handsets.
Jun 17, 03:18 PDT

SMS Delivery Delays to Multiple Networks in United States of America via a Subset of Longcodes

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Multiple Networks in the United States of America via a Subset of Longcodes. This incident has been resolved.
Jun 19, 18:20 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Multiple Networks in United States of America via Subset of Longcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 19, 16:15 PDT

Update - We are experiencing SMS delivery delays when sending messages to Multiple Networks in United States of America via a Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 19, 15:25 PDT

Investigating - Our monitoring systems have detected a potential issue with SMS Delivery Delays to Multiple Networks in United States of America via Subset of Longcodes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Jun 19, 15:11 PDT

Russia SMS Carrier Maintenance - Sotovaja Svjaz MOTIV

Completed - The scheduled maintenance has been completed.
Jun 19, 18:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 13:01 PDT

Scheduled - The Sotovaja Svjaz MOTIV network in Russia is conducting an emergency maintenance from 19 June 2025 at 13:00 PDT until 19 June 2025 at 18:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Sotovaja Svjaz MOTIV Russia handsets.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Jun 19, 07:42 PDT

Russia SMS Carrier Maintenance - MegaFon

Completed - The scheduled maintenance has been completed.
Jun 19, 17:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 13:00 PDT

Scheduled - The MegaFon network in Russia is conducting a planned maintenance from 19 June 2025 at 13:00 PDT until 19 June 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon Russia handsets.
Jun 17, 04:50 PDT

SMS Delivery Delays to Claro in Colombia via a Subset of Longcodes

Resolved - We are no longer experiencing MMS/SMS delivery delays when sending messages to Claro in Colombia via Subset of Longcodes. This incident has been resolved.
Jun 19, 16:22 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Claro in Colombia via Subset of Longcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 19, 14:38 PDT

Update - We are experiencing SMS delivery delays when sending messages to Claro in Colombia via Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 19, 13:21 PDT

Update - We are experiencing SMS delivery delays when sending messages to Claro in Colombia via Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 19, 12:43 PDT

Update - We are experiencing SMS delivery delays when sending messages to Claro in Colombia via Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 19, 12:42 PDT

Update - We are experiencing SMS delivery delays when sending messages to Claro in Colombia via Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 19, 12:35 PDT

Update - We are experiencing SMS delivery delays when sending messages to Claro in Colombia via a Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 19, 12:29 PDT

Update - We are continuing to investigate this issue.
Jun 19, 12:01 PDT

Investigating - Our monitoring systems have detected a potential issue SMS Delivery Delays to Claro in Colombia via Subset of Longcodes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Jun 19, 12:01 PDT

High Latency and 5xx errors When Using Verify Verification Attempts API and Verify Insights

Resolved - Twilio Verify was degraded for 35 minutes between 14:33 and 15:08 Pacific Time on 06/19/2025. During this period of time customers may have experienced high latency and 5xx errors when using Verify Verification Attempts API and Verify Insights. The issue has now been resolved.
Jun 19, 16:00 PDT

Investigating - Our monitoring systems have detected a potential issue with Verify Verification Attempts API and Verify Insights. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Jun 19, 15:16 PDT

Delays in Event Streams Delivery

Resolved - The issue affecting intermittent delays in Event Streams delivery has been resolved, and the service is functioning normally at this time.
Jun 19, 09:05 PDT

Update - Customers may observe occasional spikes in latency due to network instability. Event delivery is otherwise working with normal latency. No events are dropped ensuring at-least-once delivery guarantees. We will continue monitoring the service to ensure a full recovery. We will provide another update on 06/20/2025 at 2:30AM PDT or as soon as more information becomes available.
Jun 18, 11:23 PDT

Monitoring - We are observing recovery in delays in Event Streams delivery. We will continue monitoring the service to ensure a full recovery. We will provide another update on 06/20/2025 at 2:30AM PDT or as soon as more information becomes available.
Jun 18, 08:02 PDT

Investigating - We are investigating delays in Event Streams delivery. We expect to provide another update in 1 hour or as soon as more information becomes available.
Jun 18, 07:00 PDT

Australia Voice Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Jun 19, 09:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 05:00 PDT

Scheduled - Our Voice carrier partner in Australia is conducting a planned maintenance from 19 June 2025 at 05:00 PDT until 19 June 2025 at 09:00 PDT. During the maintenance window, there could be Intermittent delays from Twilio Australia mobile phone numbers.
Jun 10, 00:33 PDT

United States SMS Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Jun 19, 04:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 23:01 PDT

Scheduled - Our SMS carrier partner in the United States is conducting a planned maintenance from 18 June 2025 at 23:00 PDT until 19 June 2025 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States handsets via United States long codes and short codes.
Jun 13, 15:04 PDT

Colombia Account Security Service Partner Maintenance

Completed - The scheduled maintenance has been completed.
Jun 19, 04:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 02:00 PDT

Scheduled - Our service partner is conducting a planned maintenance from 19 June 2025 at 02:00 PDT until 19 June 2025 at 04:00 PDT. During the maintenance window, there could be intermittent API request failures for the following carriers and country: Claro Colombia, Movistar Colombia, Tigo Colombia.

Impacted Product: Lookup SIM Swap
Jun 10, 08:58 PDT

Canada SMS Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Jun 19, 01:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 21:00 PDT

Scheduled - Our SMS carrier partner in Canada is conducting a planned maintenance from 18 June 2025 at 21:00 PDT until 19 June 2025 at 01:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Canada handsets.
Jun 9, 14:45 PDT

United States MMS Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Jun 19, 01:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 23:00 PDT

Scheduled - Our MMS carrier partner in the United States is conducting a planned maintenance from 18 June 2025 at 23:00 PDT until 19 June 2025 at 01:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to and from United States handsets via subset of United States long codes and short codes.
Jun 5, 13:47 PDT

Jun 18, 2025

US SMS Carrier Maintenance - Small US Carriers

Completed - The scheduled maintenance has been completed.
Jun 18, 22:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 20:00 PDT

Scheduled - A subset of small networks in the US are conducting a planned maintenance from 18 June 2025 at 20:00 PDT until 18 June 2025 at 22:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to small US carriers handsets.
Jun 12, 21:12 PDT

MMS Delivery Delays to US Carriers From a Small Subset of Short Codes

Resolved - We are no longer experiencing MMS delivery delays when sending messages to US carriers from a small subset of short codes. This incident has been resolved.
Jun 18, 20:40 PDT

Monitoring - We are observing recovery in MMS delivery delays when sending messages to US carriers from a small subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 18, 18:46 PDT

Update - We continue to experience MMS delivery delays when sending messages to US Carriers from a small subset of Short Codes. Our engineers are working with our carrier partners to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jun 18, 17:03 PDT

Update - We continue to experience MMS delivery delays when sending messages to US Carriers from a small subset of Short Codes. Our engineers are working with our carrier partners to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 18, 13:41 PDT

Update - We continue to experience MMS delivery delays when sending messages to US Carriers from a small subset of Short Codes. Our engineers are working with our carrier partners to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 18, 12:03 PDT

Investigating - We are experiencing MMS delivery delays when sending messages to US Carriers from a small subset of Short Codes. Our engineers are working with our carrier partners to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 18, 11:07 PDT

Elevated HTTP 500 Errors for Twilio Programmable Messaging API – June 18, 2025

Resolved - The Twilio Programmable Messaging API was partially degraded for 1 minute on June 18th, 2025, between 18:03 PST and 18:04 PST. During this period of time, customers sending a message may have received elevated volumes of 5xx's in API responses. This issue has now been resolved.
Jun 18, 18:55 PDT

Investigating - The Twilio Programmable Messaging API was partially degraded for 1 minute on June 18th, 2025 between 18:03 PST and 18:04 PST. During this period of time, customers sending a message may have received elevated volumes of 5xx's in API responses. This issue has now been resolved.
Jun 18, 18:52 PDT

SMS Delivery Delays to Altan Redes Network in Mexico

Resolved - We are no longer experiencing MMS/SMS delivery delays when sending messages to Altan Redes Network in Mexico. This incident has been resolved.
Jun 18, 17:56 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Altan Redes Network in Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 18, 16:18 PDT

Update - We continue to experience SMS delivery delays when sending messages to Altan Redes Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 18, 13:38 PDT

Update - We continue to experience SMS delivery delays when sending messages to Altan Redes Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 18, 12:32 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to Altan Redes Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 18, 11:48 PDT

Russia SMS Carrier Maintenance - MegaFon

Completed - The scheduled maintenance has been completed.
Jun 18, 17:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 13:00 PDT

Scheduled - The MegaFon network in Russia is conducting a planned maintenance from 18 June 2025 at 13:00 PDT until 18 June 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon Russia handsets.
Jun 17, 04:50 PDT

Russia SMS Carrier Maintenance - Gazprom Telekom

Completed - The scheduled maintenance has been completed.
Jun 18, 17:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 13:01 PDT

Scheduled - The Gazprom Telekom network in Russia is conducting a planned maintenance from 18 June 2025 at 13:00 PDT until 18 June 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Gazprom Telekom Russia handsets.
Jun 16, 03:06 PDT

SMS Delivery Delay to TNM Network in Malawi

Resolved - We are no longer experiencing SMS delivery delays when sending messages to TNM Network in Malawi. This incident has been resolved.
Jun 18, 11:29 PDT

Update - We are observing recovery in SMS delivery delays when sending messages to TNM Network in Malawi. We will continue monitoring the service to ensure a full recovery. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 18, 10:40 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to TNM Network in Malawi. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 18, 08:40 PDT

Update - We are continuing to experience SMS delivery delays when sending messages to TNM Network in Malawi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jun 18, 03:47 PDT

Update - We are continuing to experience SMS delivery delays when sending messages to TNM Network In Malawi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jun 14, 04:35 PDT

Update - We are continuing to experience SMS delivery delays when sending messages to TNM Network In Malawi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Jun 12, 12:41 PDT

Update - We are continuing to experience SMS delivery delays when sending messages to TNM Network In Malawi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jun 12, 04:41 PDT

Update - We are continuing to experience SMS delivery delays when sending messages to TNM Network In Malawi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 12, 00:49 PDT

Update - We are continuing to experience SMS delivery delays when sending messages to TNM Network In Malawi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 11, 22:59 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to TNM Network In Malawi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 11, 22:02 PDT

Twilio Logo Broken in Console

Resolved - Twilio logo on our account portal is now displaying normally. This incident has been resolved.
Jun 18, 10:54 PDT

Monitoring - Twilio logo on our account portal is now displaying normally. We will continue to monitor to ensure a full recovery. We'll provide another update in 30 minutes or as soon as more information becomes available.
Jun 18, 10:24 PDT

Investigating - We are currently experiencing issues displaying the Twilio logo on our account portal. Our engineering team is looking into the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Jun 18, 09:55 PDT

Japan Voice Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Jun 18, 07:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 06:00 PDT

Scheduled - Our Voice carrier partner in Japan is conducting a planned maintenance from 18 June 2025 at 06:00 PDT until 18 June 2025 at 07:00 PDT. During the maintenance window, there could be intermittent call disconnects or call failures from and to Twilio Japan phone numbers.
May 5, 09:49 PDT

United States SMS Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Jun 18, 04:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 23:01 PDT

Scheduled - Our SMS carrier partner in the United States is conducting a planned maintenance from 17 June 2025 at 23:00 PDT until 18 June 2025 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States handsets via United States long codes and short codes.
Jun 13, 15:03 PDT

United States SMS and MMS Carrier Maintenance - T-Mobile

Completed - The scheduled maintenance has been completed.
Jun 18, 03:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 21:00 PDT

Scheduled - The T-Mobile network in the United States is conducting an emergency maintenance from 17 June 2025 at 21:00 PDT until 18 June 2025 at 03:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.
Jun 13, 15:35 PDT

Slow Response Times and Increased Errors for Lookup API V2

Resolved - Twilio Lookup API V2 was degraded for 38 minutes between 3:35pm and 4:13pm Pacific Time on 06/17/2025. During this period of time customers may have experienced slow API response times and increased errors. The issue has now been resolved.
Jun 18, 00:15 PDT

Update - Twilio Lookup API V2 was degraded for 38 minutes between 3:35pm and 4:13pm Pacific Time on 06/17/2025. During this period of time customers may have experienced slow API response times and increased errors. The issue has now been resolved.
Jun 17, 17:17 PDT

Investigating - Our monitoring systems have detected a potential issue with Lookup API v2. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Jun 17, 16:18 PDT

Jun 17, 2025

United Kingdom Account Security Carrier Partner Maintenance - Vodafone

Completed - The scheduled maintenance has been completed.
Jun 17, 23:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 15:15 PDT

Scheduled - Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 17 June 2025 at 15:15 PDT until 17 June 2025 at 23:00 PDT. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers.

Impacted Products: Lookup Identity Match, Legacy Identity MatchAndAttributes

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Jun 17, 07:47 PDT

Chile SMS Carrier Maintenance - VTR Movil

Completed - The scheduled maintenance has been completed.
Jun 17, 23:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 20:00 PDT

Scheduled - The VTR Movil network in Chile is conducting an emergency maintenance from 17 June 2025 at 20:00 PDT until 17 June 2025 at 23:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to VTR Movil Chile handsets.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Jun 17, 15:17 PDT

United Kingdom Account Security Carrier Partner Maintenance - Three

Completed - The scheduled maintenance has been completed.
Jun 17, 22:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 21:30 PDT

Scheduled - Our carrier partner Three United Kingdom is conducting a planned maintenance from 17 June 2025 at 21:30 PDT until 17 June 2025 at 22:30 PDT. During the maintenance window, there could be intermittent API request failures for Three United Kingdom customers.

Impacted Products: Verify Silent Network Auth, Lookup SIM Swap, Lookup Identity Match, Legacy Identity MatchAndAttributes
Jun 11, 13:23 PDT

SMS Delivery Delays to IER Network in Ireland

Resolved - We are no longer experiencing SMS delivery delays when sending messages to IER Network in Ireland. This incident has been resolved.
Jun 17, 18:45 PDT

Update - We are observing recovery in SMS delivery delays when sending messages to IER Network in Ireland. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 17, 17:08 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to IER Network in Ireland. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 17, 15:09 PDT

Update - We are experiencing SMS delivery delays when sending messages to IER Network in Ireland. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 17, 14:23 PDT

Investigating - Our monitoring systems have detected a potential issue with sms delivery delays to IER Network in Ireland. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Jun 17, 14:11 PDT

MMS Delivery Failures to US Cellular Network in the US for a Subset of Toll-Free, Short Code and 10 Digit Long Code Numbers

Resolved - We are no longer experiencing MMS/SMS delivery failures to US Cellular Network in the US for a Subset of Toll-Free, Short Code and 10 Digit Long Code Numbers. This incident has been resolved.
Jun 17, 17:26 PDT

Monitoring - We are observing successful MMS delivery to US cellular networks in the US. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jun 17, 15:46 PDT

Update - We continue to experience MMS delivery failures to US cellular networks in the US for a subset of toll-free numbers and we have also identified that this incident is impacting a subset of Short code and 10 Digit Long Code numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 17, 14:08 PDT

Update - We continue to experience MMS delivery failures to US cellular networks in the US for a subset of toll-free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 17, 13:22 PDT

Investigating - We are experiencing MMS delivery failures to US cellular networks in the US for a subset of toll-free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 17, 12:34 PDT

Russia SMS Carrier Maintenance - MegaFon

Completed - The scheduled maintenance has been completed.
Jun 17, 17:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 13:00 PDT

Scheduled - The MegaFon network in Russia is conducting a planned maintenance from 17 June 2025 at 13:00 PDT until 17 June 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon Russia handsets.
Jun 12, 17:21 PDT

SMS Delivery Delays and Failures to Tunisie Telecom in Tunisia

Resolved - We are still experiencing SMS delivery delays when sending messages to Tunisie Telecom in Tunisia. We have reached out to all impacted customers individually for further follow-ups.
Jun 17, 16:54 PDT

Update - We are still experiencing SMS delivery delays when sending messages to Tunisie Telecom in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jun 16, 22:49 PDT

Update - We continue to experience SMS delivery delays when sending messages to Tunisie Telecom in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jun 13, 23:21 PDT

Update - We are still experiencing SMS delivery delays when sending messages to Tunisie Telecom in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Jun 9, 16:23 PDT

Update - We are experiencing SMS delivery delays when sending messages to Tunisie Telecom in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jun 9, 08:28 PDT

Update - We are experiencing SMS delivery delays when sending messages to Tunisie Telecom in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 9, 04:30 PDT

Update - We are experiencing SMS delivery delays when sending messages to Tunisie Telecom in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 9, 02:38 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to Tunisie Telecom in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 9, 01:40 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Tunisie Telecom in Tunisia.. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 8, 23:43 PDT

Update - We still continue experiencing SMS delivery delays when sending messages to Tunisie Telecom in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jun 7, 23:21 PDT

Update - We continue experiencing SMS delivery delays when sending messages to Tunisie Telecom in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Jun 5, 23:22 PDT

Update - We continue experiencing SMS delivery delays when sending messages to Tunisie Telecom in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Jun 4, 07:44 PDT

Update - We are experiencing SMS delivery delays when sending messages to Tunisie Telecom in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 3, 20:13 PDT

Update - We are experiencing SMS delivery delays when sending messages to Tunisie Telecom in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 3, 18:11 PDT

Kazakhstan SMS Carrier Maintenance - Tele2

Completed - The scheduled maintenance has been completed.
Jun 17, 16:35 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 14:00 PDT

Scheduled - The Tele2 network in Kazakhstan is conducting a planned maintenance from 17 June 2025 at 14:00 PDT until 17 June 2025 at 16:35 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Kazakhstan handsets.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Jun 17, 04:50 PDT

Malaysia SMS Carrier Maintenance - Maxis

Completed - The scheduled maintenance has been completed.
Jun 17, 15:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 09:00 PDT

Scheduled - The Maxis network in Malaysia is conducting a planned maintenance from 17 June 2025 at 09:00 PDT until 17 June 2025 at 15:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Maxis Malaysia handsets.
Jun 13, 15:40 PDT

Elevated HTTP 500 Errors While calling Twilio Functions

Resolved - Elevated HTTP 500 errors when calling Twilio Functions has been resolved and Functions are operating normally at this time.
Jun 17, 13:38 PDT

Monitoring - Twilio Functions are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Jun 17, 13:07 PDT

Investigating - We are currently investigating an elevated rate of HTTP 500 errors while calling Twilio Functions. Our engineers are working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.
Jun 17, 12:53 PDT

SMS Delivery Report Delays to Small Networks in the US for a Subset of Short Codes

Resolved - We are no longer experiencing SMS delivery report delays when sending messages to small Networks in the US for a subset of Short Codes. This incident has been resolved.
Jun 17, 11:43 PDT

Update - We are observing recovery in SMS delivery report delays when sending messages to small Networks in the US for a Subset of Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 17, 09:53 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to small Networks in the US for a Subset of Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 17, 08:02 PDT

Update - We are continuing to experience SMS delivery report delays to multiple networks in the United States over a subset of Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jun 16, 23:44 PDT

Update - We are continuing to experience SMS delivery report delays to multiple networks in the United States over a subset of Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 16, 19:43 PDT

Investigating - We are continuing to experience SMS delivery report delays to multiple networks in the United States over a subset of Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 16, 18:05 PDT

Monitoring - We are observing recovery in delivery report delays when sending to a subset of Small Networks in the US. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 16, 16:20 PDT

Update - We have identified that this incident is only impacting a subset of Small Networks in the US. We can confirm that main networks in the US are not impacted by this incident. Our engineers continue working with our carrier partners to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 16, 12:54 PDT

Identified - We have identified that this incident is only impacting a subset of Small Networks in the US. We can confirm that main networks in the US are not impacted by this incident. Our engineers are working with our carrier partners to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 16, 10:54 PDT

Update - We are observing recovery in SMS delivery delays when sending messages to multiple Networks in United States over a subset of Short Code numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 16, 10:14 PDT

Update - We are observing recovery in SMS delivery delays when sending messages to multiple Networks in United States over a subset of Short Code numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 16, 08:14 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to multiple Networks in United States over a subset of Short Code numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 min or as soon as more information becomes available.
Jun 16, 07:43 PDT

Update - We are continuing to experience SMS delivery report delays to multiple networks in the United States over a subset of Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 15, 22:13 PDT

Update - We are continuing to experience SMS delivery report delays to multiple networks in the United States over a subset of Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 15, 20:19 PDT

Investigating - We are experiencing SMS delivery report delays to multiple networks in the United States over a subset of Short Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 15, 19:21 PDT

SMS Delivery Delays to MTN in Nigeria

Resolved - We are no longer experiencing SMS delivery delays when sending messages to MTN in Nigeria. This incident has been resolved.
Jun 17, 07:12 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to MTN in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 17, 05:17 PDT

Update - We are continuing to experience SMS delivery delays when sending messages to MTN in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 17, 03:30 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to MTN in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 17, 02:38 PDT

Twilio Phone Numbers - Maintenance

Completed - The scheduled maintenance has been completed.
Jun 17, 04:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 22:00 PDT

Scheduled - We’re conducting a planned maintenance in the US between 06/16/2025 22:00 and 06/17/2025 04:00 Pacific Time. During the maintenance window, 10DLC numbers could experience delays with registration and\or de-registration. While 10DLC numbers are pending a registration update, traffic sent to\from those Twilio numbers could fail until their A2P provisioning completes.
May 30, 16:20 PDT

United States SMS Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Jun 17, 04:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 23:00 PDT

Scheduled - Our SMS carrier partner in the United States is conducting a planned maintenance from 16 June 2025 at 23:00 PDT until 17 June 2025 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States handsets via United States long codes and short codes.
Jun 13, 15:02 PDT

United States SMS and MMS Carrier Maintenance - T-Mobile

Completed - The scheduled maintenance has been completed.
Jun 17, 03:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 21:30 PDT

Scheduled - The T-Mobile network in the United States is conducting an emergency maintenance from 16 June 2025 at 21:30 PDT until 17 June 2025 at 03:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.
Jun 13, 15:46 PDT

Chile SMS Carrier Maintenance - Nextel

Completed - The scheduled maintenance has been completed.
Jun 17, 02:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 22:01 PDT

Scheduled - The Nextel network in Chile is conducting a planned maintenance from 16 June 2025 at 22:00 PDT until 17 June 2025 at 02:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Nextel Chile handsets.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Jun 16, 11:36 PDT

SMS Delivery Delays To 9Mobile network in Nigeria

Resolved - We are no longer experiencing SMS delivery delays when sending messages to 9Mobile network in Nigeria. This incident has been resolved.
Jun 17, 01:41 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to 9Mobile network in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 16, 23:55 PDT

Update - We are continuing to experience SMS delivery delays when sending messages to 9Mobile network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Jun 16, 15:05 PDT

Update - We are continuing to experience SMS delivery delays when sending messages to 9Mobile network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jun 16, 07:04 PDT

Update - We are continuing to experience SMS delivery delays when sending messages to 9Mobile network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 16, 03:00 PDT

Update - We are still experiencing SMS delivery delays when sending messages to 9Mobile network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 16, 01:10 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to 9Mobile network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 16, 00:18 PDT

SMS Delivery Delays to GTA Network in United States of America

Resolved - We are no longer experiencing SMS delivery delays when sending messages to GTA Network in United States of America. This incident has been resolved.
Jun 17, 01:29 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to GTA Network in United States of America. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 16, 23:46 PDT

Update - We are experiencing SMS delivery delays when sending messages to GTA Network in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 16, 19:49 PDT

Update - We are experiencing SMS delivery delays when sending messages to GTA Network in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 16, 18:21 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to GTA Network in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 16, 17:35 PDT

United Kingdom Account Security Carrier Partner Maintenance - Vodafone

Completed - The scheduled maintenance has been completed.
Jun 17, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 18:00 PDT

Scheduled - Our carrier partner Vodafone United Kingdom is conducting an emergency maintenance from 16 June 2025 at 18:00 PDT until 17 June 2025 at 00:00 PDT. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers.

Impacted Products: Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Jun 16, 03:12 PDT

Jun 16, 2025

SMS Delivery Delays to Airtel in Uganda

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Airtel in Uganda. This incident has been resolved.
Jun 16, 23:49 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to Airtel in Uganda. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 16, 23:21 PDT

France SMS Carrier Maintenance - Orange

Completed - The scheduled maintenance has been completed.
Jun 16, 23:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 20:30 PDT

Scheduled - The Orange network in France is conducting a planned maintenance from 16 June 2025 at 20:30 PDT until 16 June 2025 at 23:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Orange France handsets.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Jun 16, 07:27 PDT

SMS Delivery Delays to Lycamobile Network in United Kingdom

Resolved - We are no longer experiencing delivery report delays when sending messages to Lycamobile Network in United Kingdom. This incident has been resolved.
Jun 16, 22:47 PDT

Update - We are observing recovery in delivery report delays when sending messages to Lyca mobile Network in United Kingdom. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 16, 20:55 PDT

Monitoring - We are observing recovery in delivery report delays when sending messages to Lyca mobile Network in United Kingdom. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 16, 20:47 PDT

Update - We are experiencing SMS delivery delays when sending messages to Lycamobile Network in United Kingdom. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 16, 19:47 PDT

Update - We are experiencing SMS delivery delays when sending messages to Lycamobile Network in United Kingdom. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 16, 18:19 PDT

Update - We are experiencing SMS delivery delays when sending messages to Lycamobile Network in United Kingdom. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 16, 17:21 PDT

Investigating - Our monitoring systems have detected a potential issue with SMS delivery delays. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Jun 16, 17:16 PDT

SMS Delivery Delays to C-Spire in United States of America via Subset of Short Codes and Toll-Free Numbers

Resolved - We are no longer experiencing SMS delivery delays when sending messages to C-Spire in United States of America via Substet of Short Codes and Toll-Free Numbers. This incident has been resolved.
Jun 16, 17:29 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to C-Spire in United States of America via Substet of Short Codes and Toll-Free Numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 16, 15:29 PDT

Update - We continue to experience SMS delivery delays when sending messages to C-Spire in United States of America via Substet of Short Codes and Toll-Free Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 16, 15:26 PDT

Update - We are experiencing SMS delivery delays when sending messages to C-Spire in United States of America via Substet of Short Codes and Toll-Free Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 16, 14:26 PDT

Russia SMS Carrier Maintenance - MegaFon

Completed - The scheduled maintenance has been completed.
Jun 16, 17:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 13:00 PDT

Scheduled - The MegaFon network in Russia is conducting a planned maintenance from 16 June 2025 at 13:00 PDT until 16 June 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon Russia handsets.
Jun 12, 17:20 PDT

SMS Delivery Delays to SFR in France

Resolved - We are no longer experiencing SMS delivery delays when sending messages to SFR in France. This incident has been resolved.
Jun 16, 15:37 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to SFR in France. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 16, 13:37 PDT

Update - We continue to experience SMS delivery delays when sending messages to SFR in France. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 16, 09:37 PDT

Update - We continue to experience SMS delivery delays when sending messages to SFR in France. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 16, 07:38 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to SFR in France. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 16, 06:40 PDT

Singapore SMS Carrier Maintenance - StarHub

Completed - The scheduled maintenance has been completed.
Jun 16, 14:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 08:00 PDT

Scheduled - The StarHub network in Singapore is conducting a series of planned maintenances from 09 June 2025 at 08:00 PDT until 16 June 2025 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from StarHub Singapore handsets.

Note, the maintenance will be carried out on each of the following dates and times:

09 June 2025 at 08:00 PDT until 09 June 2025 at 14:00 PDT

16 June 2025 at 08:00 PDT until 16 June 2025 at 14:00 PDT
Jun 4, 22:10 PDT

SMS Delivery Delays to MTN in Nigeria

Resolved - We are no longer experiencing SMS delivery delays when sending messages to MTN in Nigeria. This incident has been resolved.
Jun 16, 13:34 PDT

Update - We continue to experience SMS delivery delays when sending messages to MTN in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 16, 09:52 PDT

SMS Delivery Failures to Multiple Networks in Australia for a Subset of Longcodes

Resolved - We are no longer experiencing SMS delivery failures to multiple Networks in Australia. This incident has been resolved.
Jun 16, 13:33 PDT

Monitoring - We are observing successful SMS delivery from a subset of Longcodes that were facing SMS delivery failures to multiple Networks in Australia. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jun 16, 11:27 PDT

Update - Twilio has mitigated the impact over the majority of traffic to Australia impacted by this incident. Now we can confirm that only a subset of Longcodes are facing SMS Delivery Failures to multiple Networks in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 16, 10:28 PDT

Update - We are continuing to experience SMS delivery failures to multiple networks in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 16, 07:56 PDT

Update - We are continuing to experience SMS delivery delays when sending messages to Telstra in Australia over a Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 16, 06:58 PDT

Update - We are continuing to experience SMS delivery delays when sending messages to Telstra in Australia Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 16, 04:51 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to Telstra in Australia Subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 16, 04:01 PDT

Notifications failures due to Google outage

Resolved - Twilio Notify customers were impacted on 12th June 2025, between 11:00 AM PDT and 03:00 PM PDT due to an outage in Google Firebase as notifications did not reach the end users. The outage was resolved when Google's services resumed
Jun 16, 08:19 PDT

On Call Engineers are Investigating an issue unable-to-create-unified-profiles

Resolved - This incident has been resolved and creating a new Unified Profile connection is operating normally at this time.
Jun 16, 07:15 PDT

Monitoring - Creating a new Unified Profile connection is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Jun 16, 06:54 PDT

Update - Our monitoring systems have detected a potential issue when creating a new Unified Profiles connection. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 16, 05:41 PDT

Update - Our monitoring systems have detected a potential issue unable-to-create-unified-profile. Create a new Unified Profiles connection, connecting to a Segment Unify space, is currently not working as expected. Engineers are working on a solution. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 16, 05:29 PDT

Investigating - Our monitoring systems have detected a potential issue unable-to-create-unified-profiles. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Jun 16, 05:25 PDT

Jun 15, 2025

Call failures to Brazil & Mexico via a subset of Twilio Numbers

Resolved - We apologize for any confusion. We’ve determined that this incident was reported in error and and no impact was observed.
Jun 15, 22:05 PDT

Identified - The issue causing call failures to Brazil & Mexico via a subset of Twilio Numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Jun 15, 21:18 PDT

SMS Delivery Delays To Telefonica Network In Cost Rica

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Telefonica Network In Cost Rica. This incident has been resolved.
Jun 15, 16:31 PDT

Update - We are continuing to monitor for any further issues.
Jun 15, 16:31 PDT

Update - We are no longer experiencing SMS delivery delays when sending messages to Telefonica Network In Cost Rica. This incident has been resolved.
Jun 15, 16:30 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Telefonica Network In Cost Rica. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 15, 15:00 PDT

Update - We are continuing to experience SMS delivery delays when sending messages to Telefonica Network In Cost Rica. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 15, 13:00 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to Telefonica Network In Cost Rica. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 15, 12:00 PDT

Malaysia SMS Carrier Maintenance - DiGi

Completed - The scheduled maintenance has been completed.
Jun 15, 12:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 10:45 PDT

Scheduled - The DiGi network in Malaysia is conducting a planned maintenance from 15 June 2025 at 10:45 PDT until 15 June 2025 at 12:01 PDT. During the maintenance window, there could be intermittent delays delivering SMS to DiGi Malaysia handsets.
Jun 13, 15:01 PDT

SMS Delivery Delays to Small Networks in the US for a subset of Toll free numbers

Resolved - We are no longer experiencing MMS/SMS delivery delays when sending messages to small Networks in the US for a subset of Toll free numbers. This incident has been resolved.
Jun 15, 06:51 PDT

Update - We are observing recovery in delivery report delays when sending messages to small Networks in the US for a subset of Toll free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 8 hours or as soon as more information becomes available.
Jun 15, 05:54 PDT

Update - We are observing recovery in delivery report delays when sending messages to small Networks in the US for a subset of Toll free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 15, 01:56 PDT

Update - We are observing recovery in delivery report delays when sending messages to small Networks in the US for a subset of Toll free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 15, 00:03 PDT

Monitoring - We are observing recovery in delivery report delays when sending messages to small Networks in the US for a subset of Toll free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 14, 22:12 PDT

Update - We are experiencing SMS delivery delays when sending messages to small Networks in the US for a subset of Toll free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 14, 21:08 PDT

Update - We are experiencing SMS delivery delays when sending messages to small Networks in the US for a subset of Toll free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 14, 19:08 PDT

Update - We are experiencing SMS delivery delays when sending messages to small Networks in the US for a subset of Toll free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 14, 18:11 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to small Networks in the US for a subset of Toll free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 14, 18:08 PDT

United Kingdom Account Security Carrier Partner Maintenance - Three

Completed - The scheduled maintenance has been completed.
Jun 15, 02:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 14:00 PDT

Scheduled - Our carrier partner Three United Kingdom is conducting a planned maintenance from 14 June 2025 at 14:00 PDT until 15 June 2025 at 02:00 PDT. During the maintenance window, there could be intermittent API request failures for Three United Kingdom customers.

Impacted Products: Lookup Identity Match, Lookup SIM Swap, Verify Silent Network Auth
Jun 13, 08:12 PDT

Jun 14, 2025

SMS Delivery Delays to Multiple Networks in United States Over A Subset Of Short Code

Resolved - We are no longer experiencing SMS Delivery Delays to Multiple Networks in United States Over A Subset Of Short Code. This incident has been resolved.
Jun 14, 15:19 PDT

Monitoring - We are observing recovery in SMS Delivery Delays to Multiple Networks in United States Over A Subset Of Short Code. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 14, 13:24 PDT

Update - We are still experiencing SMS Delivery Delays to Multiple Networks in United States Over A Subset Of Short Code. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
Jun 14, 12:42 PDT

Update - We are still experiencing SMS Delivery Delays to Multiple Networks in United States Over A Subset Of Short Code. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Jun 14, 04:41 PDT

Update - We are still experiencing SMS Delivery Delays to Multiple Networks in United States Over A Subset Of Short Code. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Jun 14, 00:45 PDT

Update - We are still experiencing SMS Delivery Delays to Multiple Networks in United States Over A Subset Of Short Code. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jun 13, 22:46 PDT

Investigating - We are experiencing SMS Delivery Delays to Multiple Networks in United States Over A Subset Of Short Code. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Jun 13, 22:05 PDT

SMS Delivery Delay To Vinaphone Network In Vietnam

Resolved - We are no longer experiencing SMS delivery delays to Vinaphone network in Vietnam. This incident has been resolved.
Jun 14, 04:57 PDT

Monitoring - We are observing recovery in SMS delivery delays to Vinaphone network in Vietnam. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 14, 03:04 PDT

Update - We are still experiencing delays in SMS Delivery Delay To Vinaphone Network In Vietnam. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Jun 14, 00:45 PDT

Update - We are still experiencing delays in SMS Delivery Delay To Vinaphone Network In Vietnam. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jun 13, 22:46 PDT

Investigating - We are experiencing delays in SMS Delivery Delay To Vinaphone Network In Vietnam. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Jun 13, 21:57 PDT

Twilio Phone Numbers - Maintenance

Completed - The scheduled maintenance has been completed.
Jun 14, 04:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 22:00 PDT

Scheduled - We’re conducting a planned maintenance in the US between 06/13/2025 22:00 and 06/14/2025 04:00 Pacific Time. During the maintenance window, 10DLC numbers could experience delays with registration and\or de-registration. While 10DLC numbers are pending a registration update, traffic sent to\from those Twilio numbers could fail until their A2P provisioning completes.
May 30, 16:20 PDT

Jun 13, 2025

United Kingdom Account Security Carrier Partner Maintenance - EE

Completed - The scheduled maintenance has been completed.
Jun 13, 19:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 14:00 PDT

Scheduled - Our carrier partner EE United Kingdom is conducting a planned maintenance from 13 June 2025 at 14:00 PDT until 13 June 2025 at 19:30 PDT. During the maintenance window, there could be intermittent API request failures for EE United Kingdom customers.

Impacted Products: Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes
Jun 11, 10:57 PDT

SMS Delivery Delays To 9mobile Network In Nigeria

Resolved - We are no longer experiencing SMS delivery delays when sending messages to 9mobile Network in Nigeria. This incident has been resolved.
Jun 13, 13:50 PDT

Monitoring - We are observing recovery in SMS delivery when sending messages to 9mobile Network in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
Jun 13, 13:16 PDT

Update - We continue to experience SMS delivery delays when sending messages to 9mobile Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jun 13, 10:57 PDT

Update - We continue to experience SMS delivery delays when sending messages to 9mobile Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 13, 06:21 PDT

Update - We are experiencing SMS delivery delays when sending messages to 9mobile Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 13, 04:11 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to 9mobile Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 13, 02:55 PDT

Update - We are observing recovery in SMS delivery when sending messages to 9mobile Network in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 12, 23:04 PDT

Monitoring - We are observing recovery in SMS delivery when sending messages to 9mobile Network in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 12, 21:11 PDT

Update - We are experiencing SMS delivery delays when sending messages to 9mobile Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 12, 17:41 PDT

Messaging Services Failures with Errors 90014

Resolved - Messaging Services Failures Incident has been resolved. Customers may have experienced up to 5% of their traffic sent through Messaging Services failing with 90014 error code due to an incorrect resolution on the Validity Period. Service is operating normally at this time.
Jun 13, 12:49 PDT

Monitoring - SMS from a subset of accounts are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Jun 13, 12:18 PDT

Investigating - Our monitoring systems have detected a potential issue affecting SMS from a subset of accounts. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Jun 13, 11:30 PDT

MMS Delivery Delays to US Cellular Network in the US for a Subset of Toll-Free Numbers

Resolved - We are no longer experiencing MMS delivery delays to U.S. cellular networks for a subset of toll-free numbers. This incident has been resolved.
Jun 13, 11:52 PDT

Update - We are observing recovery in MMS delivery delays to US cellular networks in the US for a subset of toll-free numbers. We will need to continue monitoring the service to ensure a full recovery. We will provide another update in 24 hours or as soon as more information becomes available.
Jun 12, 21:52 PDT

Update - We are observing recovery in MMS delivery delays to US cellular networks in the US for a subset of toll-free numbers. We will need to continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 11, 23:15 PDT

Update - We are observing recovery in MMS delivery delays to US cellular networks in the US for a subset of toll-free numbers. We will need to continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 11, 21:20 PDT

Monitoring - We are observing recovery in MMS delivery delays to US cellular networks in the US for a subset of toll-free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 11, 19:22 PDT

Update - We are still experiencing MMS delivery delays to US cellular networks in the US for a subset of toll-free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 11, 17:25 PDT

Update - We are experiencing MMS delivery delays to US cellular networks in the US for a subset of toll-free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 11, 16:25 PDT

Investigating - Our monitoring systems have detected a potential issue MMS Delivery Delays to US Cellular Network in the US for a Subset of Toll-Free Numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Jun 11, 16:15 PDT

SMS Delivery Delays to Brisanet in Brazil

Resolved - We are no longer experiencing SMS delivery delays when sending messages to [Carrier Network]. This incident has been resolved.
Jun 13, 10:35 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Brisanet in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 13, 07:07 PDT

Update - We are experiencing SMS delivery delays to Brisanet in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Jun 13, 01:04 PDT

Update - We are experiencing SMS delivery delays to Brisanet in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 12, 21:05 PDT

Update - We are experiencing SMS delivery delays to Brisanet in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 12, 19:20 PDT

Update - We are continuing to investigate this issue.
Jun 12, 18:28 PDT

Update - We are experiencing SMS delivery delays to Brisanet in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 12, 18:27 PDT

Investigating - Our monitoring systems have detected a potential issue of SMS delivery delays to Brisanet in Brazil . Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Jun 12, 18:21 PDT

SMS Delivery Delays to Grameenphone in Bangladesh

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Grameenphone in Bangladesh. This incident has been resolved.
Jun 13, 09:33 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to Grameenphone in Bangladesh. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 13, 07:26 PDT

United States SMS and MMS Carrier Maintenance - T-Mobile

Completed - The scheduled maintenance has been completed.
Jun 13, 05:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 19:00 PDT

Update - The T-Mobile network in the United States is conducting an emergency maintenance from 12 June 2025 at 19:00 PDT until 13 June 2025 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Jun 11, 21:35 PDT

Update - We will be undergoing scheduled maintenance during this time.
Jun 11, 21:34 PDT

Scheduled - The T-Mobile network in the United States is conducting an emergency maintenance from 12 June 2025 at 19:00 PDT until 13 June 2025 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Jun 11, 15:58 PDT

Intermittent Message Delivery Delays or Failures Across US1 and IE1 Regions

Resolved - Customers may have experienced intermittent message delivery delays or failures across US1 and IE1 regions during the following time windows:

June 12 23:32 PT - June 13 00:07 PT
June 13 01:30 PT - June 13 01:35 PT

The issue has now been resolved.
Jun 13, 04:44 PDT

SMS Delivery Delays to Liberty Mobile Network in Puerto Rico Over A Subset Of Short Code

Resolved - We are no longer experiencing SMS delivery delays when sending messages to when sending messages to Liberty Mobile Network in Puerto Rico over a subset of short codes. This incident has been resolved.
Jun 13, 04:41 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Liberty Mobile Network in Puerto Rico over a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 13, 02:40 PDT

Update - We continue to experience SMS delivery delays when sending messages to Liberty Mobile Network in Puerto Rico over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 13, 00:52 PDT

Investigating - We are experiencing SMS delivery delays to Liberty Mobile Network in Puerto Rico over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 12, 23:50 PDT

Twilio Phone Numbers - Maintenance

Completed - The scheduled maintenance has been completed.
Jun 13, 04:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 22:00 PDT

Scheduled - We’re conducting a planned maintenance in the US between 06/12/2025 22:00 and 06/13/2025 04:00 Pacific Time. During the maintenance window, 10DLC numbers could experience delays with registration and\or de-registration. While 10DLC numbers are pending a registration update, traffic sent to\from those Twilio numbers could fail until their A2P provisioning completes.
May 30, 16:19 PDT

SMS Delivery Delays to Smart Axiata Network in Cambodia

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Smart Axiata Network in Cambodia. This incident has been resolved.
Jun 13, 02:43 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Smart Axiata Network in Cambodia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 or as soon as more information becomes available.
Jun 13, 00:45 PDT

Update - We are experiencing SMS delivery delays to Smart Axiata Network in Cambodia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 12, 22:33 PDT

Update - We are experiencing SMS delivery delays to Smart Axiata Network in Cambodia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 12, 20:54 PDT

Investigating - We are experiencing SMS delivery delays to Smart Axiata Network in Cambodia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 12, 19:55 PDT

Jun 12, 2025

On Call Engineers are Investigating an issue

Resolved - We have fully investigated the SMS delivery report delays to Telstra network in Australia via a subset of longcodes triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
Jun 12, 23:57 PDT

Investigating - Our monitoring systems have detected a potential issue SMS delivery report delays to Telstra network in Australia via a subset of longcodes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Jun 12, 23:35 PDT

Messaging Media Endpoints 5XX Errors

Resolved - Messaging media endpoints both for media list and media instance within the messaging logs domain. <0.05 % of requests are returning 5XX errors has been resolved, and Messaging Media endpoints are operating normally at this time.
Jun 12, 16:38 PDT

Update - Messaging media endpoints both for media list and media instance within the messaging logs domain are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Jun 12, 14:30 PDT

Monitoring - Messaging media endpoints both for media list and media instance within the messaging logs domain are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Jun 12, 14:07 PDT

Update - We are investigating a service interruption with messaging media endpoints both for media list and media instance within the messaging logs domain. <0.05 % of requests are returning 5XX errors. We expect to provide another update in 1 hour or as soon as more information becomes available.
Jun 12, 13:56 PDT

Investigating - Our monitoring systems have detected a potential issue where media retrieval functionality is minimally degraded. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Jun 12, 13:16 PDT

Vendor Service Degradation in Virtual Agent (DialogFlow) Impacting Multiple Twilio Features

Resolved - All services impacted across multiple product features due to vendor platform issues have recovered and are operating as intended. This incident has been resolved.
Jun 12, 16:16 PDT

Monitoring - We continue to observe recovery across multiple product features after the vendor platform issue. We will be monitoring all services to ensure a full recovery and provide another update in 2 hours or as soon as more information becomes available.
Jun 12, 14:15 PDT

Investigating - We are continuing to experience service degradation across multiple product features due to a vendor platform issue. Some features and services are starting to see early recovery. We are iterating on workarounds as our vendor partner works to fully restore service across all regions.

We will provide updates at an hourly cadence, or until we have meaningful information from our vendor.
Jun 12, 13:16 PDT

Identified - We are experiencing continued service degradation across multiple product features due to a significant vendor platform issue. Some features and services are starting to see early recovery. The following product features are impacted across all regions. We are iterating on workarounds as our vendor partner works to restore service

Voice:

- Features: Dialogflow / ConversationRelay / Realtime Transcriptions / Speech Recognition / Android Voice SDK
- Impact: Dialogflow: Users may experience elevated latency interacting with Dialogflow agents or failed TwiML execution Speech recognition: Users may experience delayed or missing speech results or failed with speech input TwiML execution Realtime transcriptions: Users may experience delayed or missing transcriptions or failed transcription execution (started via or Transcription API) ConversationRelay: Calls configured with Google ASR/STT will fail Android Voice SDK: See separate row below "

- Feature: Voice SDK
- Impact: Prevents Android users from receiving phone calls via Twilio Voice.

Flex Application:

- Feature: Flex Mobile Android
- Impact: Flex Mobile Android clients are unable to receive push notifications since Firebase is down. iOS users are not impacted.

Serverless:

- Features: Functions, Studio -
- Impact: Connect Virtual Agent widget invocations failing. Errors installing certain NPM packages which cause build failures. All other customer usage is working as expected.

- Feature: Studio
- Impact: Invocations of the Connect Virtual Agent widget will transition to the "Failed" transition despite an otherwise valid setup

Developer Tools

- Feature: Console
- Impact: All Console pages using Persona React SDK (Trusthub, Account Upgrade) are failing. Customers are unable to upgrade their accounts.

Messaging

- Feature: Messaging Services:
- Impact: Elevated latency for RCS cap check in the CO flow -> increased latency for CO messages sent with RCS.

- Feature: Conversations:
- Impact: Customer Conversations will fail to receive push and updated notifications badge counts. Conversations making use of Dialog flow chatbot participants are also failing to access the Dialog flow service.

We expect to provide another update in 30 minutes or as soon as more information becomes available.
Jun 12, 12:44 PDT

Update - We are investigating a vendor service degradation with Virtual Agent (DialogFlow) in all regions, which is impacting multiple features. Please find impact details for the following features:

Programmable Voice: Dialogflow / ConversationRelay / Realtime Transcriptions / Speech Recognition / Android Voice SDK
Flex Application: Flex Mobile Android client is unable to receive push notifications since Firebase is down. iOS users are not impacted.
Conversations: Conversations customer will fail to receive push notifications and updated badge counts. Conversations making use of Dialog flow chatbot participants are also failing to access the Dialog flow service.
Serverless: Functions, Studio - Connect Virtual Agent widget invocations failing

This is only impacting Twilio services utilizing Google features. All other customer usage is working as expected.
We expect to provide another update in 30 minutes or as soon as more information becomes available.
Jun 12, 12:12 PDT

Update - We are investigating a vendor service degradation with Virtual Agent (DialogFlow) in all regions. Please find impact details for the following products:
Programmable Voice: Elevated errors, latency, failed verb executions
Flex Application: Flex Mobile Android client is unable to receive push notifications since Firebase is down. iOS users are not impacted.
Conversations: Conversations customer will fail to receive push notifications and updated badge counts. Conversations making use of Dialog flow chatbot participants are also failing to access the Dialog flow service.
Serverless: Functions
This is only impacting Twilio services utilizing Google features. All other customer usage is working as expected.
We expect to provide another update in 30 minutes or as soon as more information becomes available.
Jun 12, 12:03 PDT

Update - We are continuing to investigate this issue.
Jun 12, 11:42 PDT

Update - We are continuing to investigate this issue.
Jun 12, 11:27 PDT

Update - We are continuing to investigate this issue.
Jun 12, 11:20 PDT

Update - We are investigating a vendor service degradation with Virtual Agent (DialogFlow) in US East and speech in all regions. We expect to provide another update in 1 hour or as soon as more information becomes available.
Jun 12, 11:19 PDT

Investigating - Our monitoring systems have detected a potential issue affected Play and Gather. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Jun 12, 11:09 PDT

SMS Delivery Delays to MTN Network in Nigeria

Resolved - We are no longer experiencing delivery report delays when sending messages to MTN Network in Nigeria. This incident has been resolved.
Jun 12, 15:54 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to MTN Network in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 12, 13:09 PDT

Update - We are continuing to experience SMS delivery delays when sending messages to MTN Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 12, 11:28 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to MTN Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 12, 10:26 PDT

SMS Delivery Delays to Cingular Wireless (AT&T) in the US

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Cingular Wireless (AT&T) in the US. This incident has been resolved.
Jun 12, 15:03 PDT

Monitoring - We are observing recovery in delivery report delays sending messages to Cingular Wireless (AT&T) in the U.S. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
Jun 12, 13:22 PDT

Update - We are continuing to experience SMS delivery delays when sending messages to Cingular Wireless (AT&T) in the US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Jun 12, 11:30 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to Cingular Wireless (AT&T) in the US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Jun 12, 10:21 PDT

Indonesia SMS Carrier Maintenance - Indosat

Completed - The scheduled maintenance has been completed.
Jun 12, 14:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 09:45 PDT

Scheduled - The Indosat network in Indonesia is conducting a planned maintenance from 12 June 2025 at 09:45 PDT until 12 June 2025 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Indosat Indonesia handsets.
Jun 11, 08:18 PDT

Indonesia SMS Carrier Maintenance - Three

Completed - The scheduled maintenance has been completed.
Jun 12, 14:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 09:46 PDT

Scheduled - The Three network in Indonesia is conducting a planned maintenance from 12 June 2025 at 09:45 PDT until 12 June 2025 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Three Indonesia handsets.
Jun 11, 06:14 PDT

Console errors impacting Twilio Alpha AI Assistant Conversation History and Simulator

Resolved - Errors for Twilio Alpha AI Assistants has been resolved and the Conversation History and Simulator operating normally at this time.
Jun 12, 11:45 PDT

Identified - Our engineers have identified the issue causing errors for Twilio Alpha AI Assistants and are working to deploy a fix. This affects Conversation History and the Simulator. The public API remains normally available. We expect to provide another update in 1 hour or as soon as more information becomes available.
Jun 12, 10:46 PDT

Increased Latency in Delivering Events Through Event Streams Due to Network Failures

Resolved - Event Streams event delivery delays have been resolved and Event Streams is operating normally at this time.
Jun 12, 08:20 PDT

Monitoring - Events via Event Streams are now operating normally. We will continue to monitor for system stability. We'll provide another update in 24 hours or as soon as more information becomes available.
Jun 11, 08:20 PDT

Update - We continue investigating delays in event delivery through Event Streams of more than 15 minutes. We expect to provide another update in 2 hours or as soon as more information becomes available.
Jun 11, 06:50 PDT

Investigating - We are investigating delays in event delivery through Event Streams of more than 15 minutes. We expect to provide another update in 1 hour or as soon as more information becomes available
Jun 11, 05:59 PDT

Jun 11, 2025

Jun 10, 2025

Jun 9, 2025

Jun 8, 2025

Related

Scheduled Maintenance

Vietnam SMS Carrier Maintenance - Vinaphone, MobiFone, ITelecom and Viettel Mobile Jun 22, 2025 18:15-19:45 PDT

United States SMS and MMS Carrier Maintenance - T-Mobile Jun 22, 2025 21:00 - Jun 23, 2025 03:00 PDT

United States SMS Carrier Partner Maintenance Jun 22, 2025 22:00 - Jun 23, 2025 03:00 PDT

Russia SMS Carrier Maintenance - Gazprom Telekom Jun 23, 2025 13:00-17:00 PDT

Multiple Destination Voice Carrier Partner Maintenance Jun 23, 2025 15:30-21:00 PDT

United States MMS Carrier Partner Maintenance Jun 23, 2025 21:00 - Jun 24, 2025 04:00 PDT

United States SMS Carrier Partner Maintenance Jun 23, 2025 22:00 - Jun 24, 2025 03:00 PDT

US SMS Carrier Maintenance - Small US Carriers Jun 24, 2025 04:00 - Jun 26, 2025 00:00 PDT

Russia SMS Carrier Maintenance - MegaFon Jun 24, 2025 13:00-17:00 PDT

Saudi Arabia SMS Carrier Maintenance - Lebara Jun 24, 2025 14:00-20:00 PDT

United States MMS Carrier Partner Maintenance Jun 24, 2025 21:00 - Jun 25, 2025 04:00 PDT

United Kingdom Account Security Carrier Partner Maintenance - Three Jun 24, 2025 21:00 - Jun 25, 2025 00:00 PDT

United States SMS Carrier Partner Maintenance Jun 24, 2025 22:00-22:01 PDT

Russia SMS Carrier Maintenance - MegaFon Jun 25, 2025 13:00-17:00 PDT

US SMS Carrier Maintenance - Small US Carriers Jun 25, 2025 20:00-23:00 PDT

Canada SMS Carrier Partner Maintenance Jun 25, 2025 20:00 - Jun 26, 2025 00:00 PDT

United States SMS Carrier Partner Maintenance Jun 25, 2025 22:00 - Jun 26, 2025 03:00 PDT

Brazil Voice Carrier Partner Maintenance Jun 27, 2025 19:00 - Jun 28, 2025 02:00 PDT

United States SMS Carrier Partner Maintenance Jun 29, 2025 22:00 - Jun 30, 2025 03:00 PDT

United States MMS Carrier Partner Maintenance Jun 30, 2025 23:00 - Jul 1, 2025 03:00 PDT

US SMS Carrier Maintenance - Small US Carriers Jul 1, 2025 02:00-04:00 PDT

Czech Republic Voice Carrier Partner Maintenance Jul 2, 2025 18:00-20:30 PDT

United States SMS and MMS Carrier Partner Maintenance Jul 18, 2025 18:00 - Jul 20, 2025 23:59 PDT

Past Incidents

Vietnam SMS Carrier Maintenance - Vinaphone, MobiFone, ITelecom and Viettel Mobile Jun `22`, `2025` `18:15`-`19:45` PDT

United States SMS and MMS Carrier Maintenance - T-Mobile Jun `22`, `2025` `21:00` - Jun `23`, `2025` `03:00` PDT

United States SMS Carrier Partner Maintenance Jun `22`, `2025` `22:00` - Jun `23`, `2025` `03:00` PDT

Russia SMS Carrier Maintenance - Gazprom Telekom Jun `23`, `2025` `13:00`-`17:00` PDT

Multiple Destination Voice Carrier Partner Maintenance Jun `23`, `2025` `15:30`-`21:00` PDT

United States MMS Carrier Partner Maintenance Jun `23`, `2025` `21:00` - Jun `24`, `2025` `04:00` PDT

United States SMS Carrier Partner Maintenance Jun `23`, `2025` `22:00` - Jun `24`, `2025` `03:00` PDT

US SMS Carrier Maintenance - Small US Carriers Jun `24`, `2025` `04:00` - Jun `26`, `2025` `00:00` PDT

Russia SMS Carrier Maintenance - MegaFon Jun `24`, `2025` `13:00`-`17:00` PDT

Saudi Arabia SMS Carrier Maintenance - Lebara Jun `24`, `2025` `14:00`-`20:00` PDT

United States MMS Carrier Partner Maintenance Jun `24`, `2025` `21:00` - Jun `25`, `2025` `04:00` PDT

United Kingdom Account Security Carrier Partner Maintenance - Three Jun `24`, `2025` `21:00` - Jun `25`, `2025` `00:00` PDT

United States SMS Carrier Partner Maintenance Jun `24`, `2025` `22:00`-`22:01` PDT

Russia SMS Carrier Maintenance - MegaFon Jun `25`, `2025` `13:00`-`17:00` PDT

US SMS Carrier Maintenance - Small US Carriers Jun `25`, `2025` `20:00`-`23:00` PDT

Canada SMS Carrier Partner Maintenance Jun `25`, `2025` `20:00` - Jun `26`, `2025` `00:00` PDT

United States SMS Carrier Partner Maintenance Jun `25`, `2025` `22:00` - Jun `26`, `2025` `03:00` PDT

Brazil Voice Carrier Partner Maintenance Jun `27`, `2025` `19:00` - Jun `28`, `2025` `02:00` PDT

United States SMS Carrier Partner Maintenance Jun `29`, `2025` `22:00` - Jun `30`, `2025` `03:00` PDT

United States MMS Carrier Partner Maintenance Jun `30`, `2025` `23:00` - Jul `1`, `2025` `03:00` PDT

US SMS Carrier Maintenance - Small US Carriers Jul `1`, `2025` `02:00`-`04:00` PDT

Czech Republic Voice Carrier Partner Maintenance Jul `2`, `2025` `18:00`-`20:30` PDT

United States SMS and MMS Carrier Partner Maintenance Jul `18`, `2025` `18:00` - Jul `20`, `2025` `23:59` PDT