Resolved -
We are no longer observing SMS delivery delays when sending messages to Movistar (Telefonica) Networks in Colombia, Mexico, El Salvador, Peru and Venezuela. This incident has been resolved.
Nov 1, 03:09 PDT
Update -
We are continuing to observe recovery in SMS delivery delays when sending messages to Movistar (Telefonica) Networks in Colombia, Mexico, El Salvador, Peru and Venezuela. We will continue to monitor the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 1, 01:16 PDT
Monitoring -
We are observing recovery in SMS delivery delays when sending messages to Movistar (Telefonica) Networks in Colombia, Mexico, El Salvador, Peru and Venezuela. . We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 31, 23:34 PDT
Update -
We are still experiencing SMS delivery report delays when sending messages to Movistar (Telefonica) Networks in Colombia, Mexico, El Salvador, Peru and Venezuela. Delivery receipts are Delayed, however message delivery is observed as successful. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Oct 31, 15:41 PDT
Update -
We continue experiencing SMS delivery report delays when sending messages to Movistar (Telefonica) Networks in Colombia, Mexico, El Salvador, Peru and Venezuela. Delivery receipts are Delayed, however message delivery is observed as successful. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 31, 11:41 PDT
Update -
We continue experiencing SMS delivery delays when sending messages to Movistar (Telefonica) Networks in Colombia, Mexico, El Salvador, Peru and Venezuela. Delivery receipts are Delayed, however message delivery is observed as successful. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 31, 10:01 PDT
Update -
We are experiencing SMS delivery delays when sending messages to Movistar (Telefonica) Networks in Colombia, Mexico, El Salvador, Peru and Venezuela. Delivery receipts are Delayed, however message delivery is observed as successful. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 31, 09:21 PDT
Investigating -
We are experiencing SMS delivery delays when sending messages to Movistar (Telefonica) Networks in Latin America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 31, 09:02 PDT